Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4.0 star property

Photo gallery for Hilton Grand Vacations Club Ocean Tower Waikoloa Village

3 outdoor pools, pool loungers
Property video
Exterior
View from room
6 restaurants, lunch, dinner served; Hawaiian cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View map
69-425 Waikoloa Beach Drive, Waikoloa, HI, 96738
  • Place, Waikoloa Beach Golf Course
    ‪3 min walk‬
  • Place, Dolphin Quest
    ‪5 min walk‬
  • Place, Anaehoomalu Beach
    ‪7 min walk‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪31 min drive‬

Room options

Junior Suite, 1 King Bed, Resort View

8.0 out of 10
Very good
(4 reviews)
  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Resort View (2 Doubles)

8.8 out of 10
Excellent
(6 reviews)
  • 55 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

  • 55 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (2 Doubles)

  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

8.0 out of 10
Very good
(1 review)
  • 66 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Plus, 1 King)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

  • 55 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

  • 66 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

  • 66 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

  • 66 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Partial Ocean View (Suite, 3x3 Shower)

  • 81 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 3 Bedrooms, Partial Ocean View (Suite, 3x3 Shower, Hearing)

  • 122 sq m
  • 3 bedrooms
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Resort View (Suite, Hearing)

  • 81 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Penthouse, 2 Bedrooms, Ocean View (Suite, Hearing)

  • 81 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • 81 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Ocean View

  • 95 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Resort View (Suite)

  • 81 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Partial Ocean View (Suite)

10.0 out of 10
Exceptional
(1 review)
  • 81 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Ocean View (Suite)

  • 81 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 3 Bedrooms, Partial Ocean View (Suite)

  • 122 sq m
  • 3 bedrooms
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 3 Bedrooms, Ocean View (Suite)

  • 122 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (Oceanfront View)

7.8 out of 10
Good
(13 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View

  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Resort View

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Resort View (Bathtub)

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(18 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Resort View

8.4 out of 10
Very good
(6 reviews)
  • 98 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Oceanfront

7.2 out of 10
Good
(19 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Partial Ocean View

7.4 out of 10
Good
(27 reviews)
  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Resort View

7.4 out of 10
Good
(75 reviews)
  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Ocean View

7.6 out of 10
Good
(102 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Ocean View (Roll-In Shower, Hearing)

  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds with Sofa Bed, Ocean View

  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area)

  • 295 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • 95 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Standard One Bedroom Resort View King Room

  • Sleeps 4

Standard One Bedroom Ocean View King Room

  • Sleeps 4

Two Bedroom Premier Ocean View Room

  • Sleeps 6

Ocean Front View King Room with Sofa Bed

  • Sleeps 4

Ocean View King Room with Sofa Bed

  • Sleeps 4

Ocean View Two Double Room

  • Sleeps 4

Oceanfront View Two Double Room

  • Sleeps 4

Partial Ocean View King Room with Sofa Bed

  • Sleeps 4

Partial Ocean View Two Double Room

  • Sleeps 4

Resort View King Room with Sofa Bed

  • Sleeps 4

Resort View Two Double Room

  • Sleeps 4

One Bedroom Ocean View King Suite Plus with Sofa Bed

  • Sleeps 4

One Bedroom Partial Ocean View Two Double Suite

  • Sleeps 4

One Bedroom Resort View Two Double Suite

  • Sleeps 4

One Bedroom Resort View King Suite Plus with Sofa Bed

  • Sleeps 4

Ocean View Junior Suite

  • Sleeps 2

Resort View Junior Suite

  • Sleeps 2

Room, 1 Bedroom, Ocean View

  • 64 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Ocean View

  • 81 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • 81 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

One Bedroom Ocean View King Suite with Sofa Bed

  • Sleeps 4

Junior Suite with Partial Ocean View

  • Sleeps 2

Junior Suite With 1 King Bed And Resort View-Hearing Accessible

  • Sleeps 2

Junior Suite With 1 King Bed-Ocean View-Mobility Accessible Roll In Shower

  • Sleeps 2

1 Bedroom Partial Ocean View King Suite Plus

  • Sleeps 4

1 Bdrm Part Oceanvw King Ste Plus W/ 3x3 Shwr

  • Sleeps 4

One-Bedroom Suite With Two Double Beds And Ocean View

  • Sleeps 4

Standard One-Bedroom Room With 2 Double Beds And Ocean View

  • Sleeps 4

1 Bedroom Ocean Vw King Suite Plus Hear Acc

  • Sleeps 4

1 Bedroom Resort Vw King Suite Plus Hear Acc

  • Sleeps 4

Ocean View Room With 1 King Bed, Roll-in Shower-Hearing Accessible

  • Sleeps 4

Similar properties

About the area

Waikoloa

When you stay at Hilton Grand Vacations Club Ocean Tower Waikoloa Village in Waikoloa, you'll be by the ocean, within a 15-minute drive of Mauna Lani Beach and Mauna Lani Resort Golf Course. .This spa resort is 8.7 mi (14 km) from Hāpuna Beach State Recreation Area and 10 mi (16.1 km) from Mauna Kea Beach.

What's nearby

  • Waikoloa Beach Golf Course - 3 min walk - 0.3 km
  • Dolphin Quest - 5 min walk - 0.5 km
  • Anaehoomalu Beach - 7 min walk - 0.6 km
  • Waikoloa Kings' Course - 14 min walk - 1.2 km
  • Kings Shops - 15 min walk - 1.3 km

Getting around

  • Kona Intl. Airport (KOA) - 29 min drive

Restaurants

  • ‪Island Deli - ‬2 min drive
  • ‪Lava Lava Beach Club - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Lagoon Grill - ‬4 min walk
  • ‪Island Vintage Coffee - ‬2 min drive

About this property

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

Resort in Waikoloa with 6 restaurants and 3 outdoor pools
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers 514 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kohala Spa has couples treatment room(s). The spa is open daily.
Stay in one of 514 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Cable programming along with video-game consoles are provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a waterslide, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Kamuela Provision Co., one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. To-go breakfasts are available daily from 6:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Kamuela Provision Co. - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Lagoon Grill - This café serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Kona Tap Room - This gastropub serves light fare only. Open daily.
Legends of Hawaii Luau - This theme restaurant specializes in Hawaiian cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.
Nui Italian - This theme restaurant serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 48 per day; includes in/out privileges)
  • Secured valet parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to noon for a fee: USD 15 to 35 for adults and USD 17 to 19 for children
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kamuela Provision Co.
  • Kona Tap Room
  • Lagoon Grill
  • Legends of Hawaii Luau
  • Nui Italian

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Racquetball/squash
  • Shopping
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 1988
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 17 to 19 for children
  • Self parking fee: USD 48 per day (in/out privileges)
  • Secured valet parking fee: USD 55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ocean Tower Hilton Grand Vacations Hotel Waikoloa
Ocean Tower Hilton Grand Vacations Hotel
Ocean Tower Hilton Grand Vacations Waikoloa
Ocean Tower Hilton Vacations
Ocean Tower by Hilton Grand Vacations
Hilton Grand Vacations Club Ocean Tower Waikoloa Village Resort

Hilton Grand Vacations Club Ocean Tower Waikoloa Village Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 460 out of 1070 reviews
Rating 8 - Good. 225 out of 1070 reviews
Rating 6 - Okay. 154 out of 1070 reviews
Rating 4 - Poor. 128 out of 1070 reviews
Rating 2 - Terrible. 103 out of 1070 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Linda

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This is a beautiful resort. However, the staff and the cleanliness inside the room it’s not the best. We have cockroaches in the bathroom and in the closet. I called front desk. Let them know as they were some on top of the toilet. They told me they would call housekeeping to come assist and no one ever came. No one even acknowledged it. I recorded and took pics of roaches too.
Stayed 1 night in Sep 2025

6/10 Okay

Kyle

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Restful
Stayed 2 nights in Aug 2025

2/10 Terrible

Jack

Stayed 6 nights in Sep 2025

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family outting

Fun time, great view, beautiful place!!
Stayed 5 nights in Sep 2025

2/10 Terrible

Dustin, Newport Beach

Disliked: Cleanliness, staff & service, property conditions & facilities
Sadly, I had better hopes for this place, but from the moment of arrival, everything was just difficult in notification. Waited in the check-in line for 25 minutes before we’re able to get our first room went to that room and it smelled like mold and moisture to an unsafe degree so we requested a different room or put in a different room but the key they gave us did not work so I had to go back to the lobby, which this is a very big property and wait in line again to get another key Went back to the room got in that room, which was a better room and did not smell as musty and moldy still the room was dated dirty and not well-maintained so we decided to go out to the pool and tried using our key cards for the towels because you can’t just grab a towel. You actually have to use your key card and get towels from a locker, which is also very inconvenient But the key card did not work so we went back to the room to make sure that it worked for a room and it did not. At this point we had already spent an hour and 45 minutes with trying to get into our initial room and felt like most of the daylight was being ruined so we went to the pool which had broken chairs, dirty pool floor, dirty property, very unwell maintained, but tried to take in the beauty of at least the ocean so once we enjoyed a little bit of what was left of the sunlight, we went back to the lobby to get another key card to get in the room. Just a note. I did make sure that the key card was literally not near anythin
Stayed 1 night in Aug 2025

10/10 Excellent

Rinaldo

Stayed 5 nights in Aug 2025

8/10 Good

Chandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful! The Ocean Towers is an older hotel but our room was clean and comfortable. It would be nice to have more dining options on site, but we took the shuttle to the shopping center and brought food back. We very much enjoyed spring on our lanai eating lunch or dinner. We would definitely go again. Yes, the property is large, but just like any large resort, expect some walking. We enjoyed the tram, and just walked a couple minutes when that wasn't convenient.
Stayed 9 nights in Aug 2025

8/10 Good

Jimmy Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There wasn't much staff present anywhere and absolutely no where to eat. The couple of restaurants they did have were EXTREMELY over priced even for a tourist resort.
Stayed 4 nights in Sep 2025

6/10 Okay

Valyantsina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Noah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved the slides and pools
Stayed 1 night in Aug 2025

8/10 Good

Shawn, Coolidge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lagoon was full of sea life and easy for family snorkling. Dolphin encounter was fun and convenient. Looks of pool options; family to adult.
Stayed 5 nights in Aug 2025

10/10 Excellent

brooke

Stayed 7 nights in Aug 2025

8/10 Good

Melissa, Billings

Travelled with group
Lovely property. Dated but clean. We would have had an incredible view but our window was old tint am made the view of the ocean mediocre at best. Carpet and linen are very tired and had a slight smell but the lagoon and pools were amazing. The room service was the silliest as the only delivery option was after 5 PM and before 10PM so in a 64 acre resort you had to go an search for something to eat. It was not the best option for ultimate relaxation. And the food you did fine like our room view was mediocre at best.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kenneth R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Marcela

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel it self it’s a beautiful hotel, but unfortunately Hilton it’s letting it go down. I’ve been coming to this property since 2013 and it’s sad to see how the things are getting deteriorated and they are not fixing it. Sadly the gondolas are not serving any more, and the ponds are visibly damaged and dirty. It’s so sad that a Hotel that used to be so amazing it’s going down.
Stayed 2 nights in Aug 2025

8/10 Good

steven

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property could use even more transportation. There that beautiful wall with are and gardens and everyone walking was talking about a faster tram or another source of transportation. Can't 6-8 boats run in that water way. We saw 1 on 1 day in all the days there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lowell

Liked: Staff & service
Check in staff phenomenal- they make this place special.
Stayed 1 night in Aug 2025

10/10 Excellent

Ekolu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Kunleg, Santa Barbara

Stayed 2 nights in Aug 2025

10/10 Excellent

Steven, Kaiapoi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that this resort was located on the coast. Sunsets were spectacular!! We liked the Lagoon (guaranteed to see marine life especially sea turtles), various swimming pools (including an adult pool), Dolphin Quest including "Sunrise with Dolphins", light breakfast (provided with our package deal) with 100% Kona Coffee from coffee shop located on the property, tram and boat for getting around, etc. What we didn't like: not enough affordable eating places on the property. We did eat at the Lagoon Grill twice which had good food with affordable prices but choices were limited. We ate at the Italian Restaurant. The food was tasty but way over priced. We were grateful for Food Trucks which came onto the property on a Wednesday night. Good choice. AND we were glad that the Kings Shop and Queens Marketplace was nearby (within a 20-30 minute walk) or take the shuttle for $5 per person. We would have preferred having a breakfast buffet included with our getaway package. Paying an additional $55 for a breakfast buffet was too expensive for us. While we had a standard room (not newly renovated), it was fine but we would have liked having a microwave in the room. Overall, we were pleased with our tropical getaway which Expedia provided. Thank you!!
Stayed 9 nights in Aug 2025

6/10 Okay

Tania

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is well maintained for the most part. The tram broke a couple of times so it was very difficult to walk over a mile and a half to get to where we needed to go. It’s a great place I have returned to 4 times over the years. Beautiful views and sunset and sunrise. The staff was rude and seemed unhappy to work there. They pushed me into a sales pitch that I regret ever agreeing to. Derek Foster was incredibly aggressive and hostile because I wouldn’t buy timeshare. Overall I really like the property and if improvements to staff being happier there maybe we would consider coming back.
Stayed 5 nights in Aug 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long walk, some rooms are outdated but beautiful location with lots of things to do
Stayed 4 nights in Aug 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the look of the property, view beautiful and peaceful. I was not fond of the bugs that I saw at night. I understand it is open and therefore hard to keep free of bugs, but the large cockroaches were very unsettling to see inside the hallways as well as finding a smaller one inside the rental vehicle. As for the food, I did not like the NUI restaurant. We had pizza and chicken parm and both were not very good at all. The coffee shops were very good. We loved the pools, especially the large one. Water temp was perfect. Room was very comfortable and having the ocean right outside our balcony was great. We left the door opened through the night and slept with the sounds of the ocean, which was fantastic. Paying an additional $50 a day for a resort fee and then ANOTHER $50 a day for parking was very disappointing. This cost should have been included in the price of the hotel stay. Overall it was a very good vacation that we enjoyed. Not sure if I would recommend it though.
Stayed 7 nights in Aug 2025