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Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4.0 star property

Photo gallery for Hilton Grand Vacations Club Ocean Tower Waikoloa Village

3 outdoor pools, pool loungers
Property video
Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area) | Living area
View from room
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
69-425 Waikoloa Beach Drive, Waikoloa, HI, 96738
  • Place, Waikoloa Beach Golf Course
    ‪1 min walk‬
  • Place, Anaehoomalu Beach
    ‪3 min walk‬
  • Place, Dolphin Quest
    ‪7 min walk‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪30 min drive‬

Room options

Junior Suite, 1 King Bed, Resort View

8.8 out of 10
Excellent
(8 reviews)
  • Resort view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Resort View (2 Doubles)

8.6 out of 10
Excellent
(7 reviews)
  • Resort view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (2 Doubles)

  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Plus, 1 King)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

  • Resort view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

  • Resort view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

  • Resort view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

  • Partial ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Partial Ocean View (Suite, 3x3 Shower)

  • Partial ocean view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 3 Bedrooms, Partial Ocean View (Suite, 3x3 Shower, Hearing)

  • Partial ocean view
  • 122 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Resort View (Suite, Hearing)

  • Resort view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Penthouse, 2 Bedrooms, Ocean View (Suite, Hearing)

  • Ocean view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Resort View (Suite)

  • Resort view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Partial Ocean View (Suite)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Ocean View (Suite)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 3 Bedrooms, Partial Ocean View (Suite)

  • Partial ocean view
  • 122 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Penthouse, 3 Bedrooms, Ocean View (Suite)

  • Ocean view
  • 122 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (Oceanfront View)

7.6 out of 10
Good
(17 reviews)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View

  • Partial ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

  • Partial ocean view
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Resort View

  • Resort view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Resort View (Bathtub)

  • Resort view
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(22 reviews)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Resort View

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Oceanfront

7.0 out of 10
Good
(24 reviews)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Partial Ocean View

7.2 out of 10
Good
(30 reviews)
  • Partial ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Resort View

7.4 out of 10
Good
(77 reviews)
  • Resort view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)

  • Resort view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Ocean View

7.4 out of 10
Good
(107 reviews)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Ocean View (Roll-In Shower, Hearing)

  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds with Sofa Bed, Ocean View

  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area)

  • Ocean view
  • 295 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • Partial ocean view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Standard One Bedroom Resort View King Room

  • Sleeps 4

Standard One Bedroom Ocean View King Room

  • Sleeps 4

Two Bedroom Premier Ocean View Room

  • Sleeps 6

Ocean Front View King Room with Sofa Bed

  • Sleeps 4

Ocean View King Room with Sofa Bed

  • Sleeps 4

Ocean View Two Double Room

  • Sleeps 4

Oceanfront View Two Double Room

  • Sleeps 4

Partial Ocean View King Room with Sofa Bed

  • Sleeps 4

Partial Ocean View Two Double Room

  • Sleeps 4

Resort View King Room with Sofa Bed

  • Sleeps 4

Resort View Two Double Room

  • Sleeps 4

One Bedroom Ocean View King Suite Plus with Sofa Bed

  • Sleeps 4

One Bedroom Partial Ocean View Two Double Suite

  • Sleeps 4

One Bedroom Resort View Two Double Suite

  • Sleeps 4

One Bedroom Resort View King Suite Plus with Sofa Bed

  • Sleeps 4

Ocean View Junior Suite

  • Sleeps 2

Resort View Junior Suite

  • Sleeps 2

Room, 1 Bedroom, Ocean View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • Partial ocean view
  • 81 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • Partial ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

One Bedroom Ocean View King Suite with Sofa Bed

  • Sleeps 4

Junior Suite with Partial Ocean View

  • Sleeps 2

Junior Suite With 1 King Bed And Resort View-Hearing Accessible

  • Sleeps 2

Junior Suite With 1 King Bed-Ocean View-Mobility Accessible Roll In Shower

  • Sleeps 2

1 Bedroom Partial Ocean View King Suite Plus

  • Sleeps 4

1 Bdrm Part Oceanvw King Ste Plus W/ 3x3 Shwr

  • Sleeps 4

One-Bedroom Suite With Two Double Beds And Ocean View

  • Sleeps 4

Standard One-Bedroom Room With 2 Double Beds And Ocean View

  • Sleeps 4

1 Bedroom Ocean Vw King Suite Plus Hear Acc

  • Sleeps 4

1 Bedroom Resort Vw King Suite Plus Hear Acc

  • Sleeps 4

Ocean View Room With 1 King Bed, Roll-in Shower-Hearing Accessible

  • Sleeps 4

Similar properties

About the area

Waikoloa

With a stay at Hilton Grand Vacations Club Ocean Tower Waikoloa Village in Waikoloa, you'll be by the ocean, within a 15-minute drive of Mauna Lani Resort Golf Course and Waikoloa Beach Golf Course. .This spa resort is 9.3 mi (15 km) from Hāpuna Beach State Recreation Area and 10.3 mi (16.5 km) from Mauna Kea Beach.

What's nearby

  • Waikoloa Beach Golf Course - 1 min walk - 0.1 km
  • Anaehoomalu Beach - 3 min walk - 0.3 km
  • Dolphin Quest - 7 min walk - 0.6 km
  • Kings Shops - 12 min walk - 1.0 km
  • Genesis Gallery - 14 min walk - 1.2 km

Getting around

  • Kona Intl. Airport (KOA) - 28 min drive

Restaurants

  • ‪Island Deli - ‬19 min walk
  • ‪Lava Lava Beach Club - ‬3 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪Aloha Wine Bar - ‬19 min walk
  • ‪Lagoon Grill - ‬15 min walk

About this property

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers 514 accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kohala Spa has couples treatment room(s). The spa is open daily.
Stay in one of 514 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a waterslide, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Kamuela Provision Co., one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. To-go breakfasts are available daily from 6:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Kamuela Provision Co. - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Lagoon Grill - This café serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Kona Tap Room - This gastropub serves light fare only. Open daily.
Legends of Hawaii Luau - This theme restaurant specializes in Hawaiian cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.
Nui Italian - This theme restaurant serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 48 per day; includes in/out privileges)
  • Secured valet parking on site (USD 55 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to noon for a fee: USD 15 to 35 for adults and USD 17 to 19 for children
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kamuela Provision Co.
  • Kona Tap Room
  • Lagoon Grill
  • Legends of Hawaii Luau
  • Nui Italian

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Racquetball/squash
  • Shopping
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 1988
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 47.48 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 17 to 19 for children
  • Self parking fee: USD 48 per day (in/out privileges)
  • Secured valet parking fee: USD 55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ocean Tower Hilton Grand Vacations Hotel Waikoloa
Ocean Tower Hilton Grand Vacations Hotel
Ocean Tower Hilton Grand Vacations Waikoloa
Ocean Tower Hilton Vacations
Ocean Tower by Hilton Grand Vacations
Hilton Grand Vacations Club Ocean Tower Waikoloa Village Resort

Hilton Grand Vacations Club Ocean Tower Waikoloa Village Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 522 out of 1179 reviews
Rating 8 - Good. 249 out of 1179 reviews
Rating 6 - Okay. 169 out of 1179 reviews
Rating 4 - Poor. 136 out of 1179 reviews
Rating 2 - Terrible. 103 out of 1179 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Danni

Stayed 2 nights in Nov 2025

2/10 Terrible

Showry

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Raymond Zarate

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate as was the service provided. Please don't forget to let the front desk know about the included breakfast you may have purchased with Expedia. They happily refunded me when I forgot to ask which was nice. The views provided by the hotel were incredible. Would've happily stayed in the vacation village my entire stay!!!! Side note..... night Security (tall female short hair with glasses) was so incredibly rude. She kicked out my family and myself out of the pool area because we didn't have our wristbands. (we weren't wearing them because we were staying for 5 days and didn't want to be uncomfortable ) The security woman was so unforgiving and brutal with us. Her demeanor alone made us all second think a return stay. However, it's our annual trip destination and we have had many great experiences in Waikoloa. I only wish someone would remind that woman to treat people with kindness and understanding because we select Waikoloa to relax, have fun and enjoy our stay and not to be at the mercy of unfriendly, annoyed disgruntled staff,
Stayed 3 nights in Dec 2025

10/10 Excellent

Nelya

Stayed 1 night in Dec 2025

6/10 Okay

Michael

Travelled with family
Room was out dated. We were never told about housekeeping should be “booked” 24 hours in advance if you want your room cleaned. Also the price for parking is insane.
Stayed 5 nights in Dec 2025

6/10 Okay

Shouvik Kumar

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Room was old, at best it's ok. Commute from ocean tower to main lobby is painful, either you walk or use the train / tram, that takes forever. Carrying the luggage from main lobby to room, odds painful. Included breakfast is for a small coffee shop, limited to only few items. Not much of food option inside the resort. Won't recommend this option.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lynda

Stayed 2 nights in Nov 2025

4/10 Poor

Dwayne

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was mediocre. Needs upgrade. Bed sheets looked yellowish and the pillows was not comfy at all. Just the room was the worst part. The pools were great and food was amazing. Service was also great. Just the feel of the room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Patrick E

Liked: Amenities
good
Stayed 3 nights in Dec 2025

10/10 Excellent

Janis, Sylmar

Stayed 4 nights in Dec 2025

8/10 Good

Kathy

Liked: Cleanliness
Disliked: Amenities
Missing many refreshment areas Pool too cold Only 2 restaurants Need more shuttles
Stayed 3 nights in Dec 2025

8/10 Good

Fred

Stayed 1 night in Dec 2025

10/10 Excellent

Maryna

Liked: Cleanliness, amenities, property conditions & facilities
Very cool and very nice hotel and room, thank you
View
Stayed 4 nights in Dec 2025

8/10 Good

KATHLEEN

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved the property very pretty ,did have bugs in our bathroom .
Stayed 4 nights in Nov 2025

8/10 Good

shawn

Stayed 1 night in Dec 2025

8/10 Good

Jason, Mill Creek

Stayed 3 nights in Nov 2025

10/10 Excellent

STACI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

Rebecca

Liked: Amenities
resort is the best. Room not so much.
Stayed 2 nights in Dec 2025

2/10 Terrible

VERA, Covington

Disliked: Cleanliness
Rooms are very old, need to be renovated. Our room smelled like mold the whole 11 days. Never again i will stay there.
Stayed 10 nights in Nov 2025

2/10 Terrible

VERA, Covington

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Rooms need to be renovated. Our room smelled like mold, little bugs crawling, carpet is very very old. We asked for new room after 3 days they offered another old room. Landscaping is nice but the rooms are horrible. We will stay somewhere else next time for sure.
Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Stayed 3 nights in Dec 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Troy

Stayed 1 night in Dec 2025

10/10 Excellent

JOSE REY

Stayed 2 nights in Dec 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ocean view. Great food on site. Fun luau. Great nearby shopping and beaches
Stayed 4 nights in Nov 2025