See all properties
Save

Château Cartier Hotel & Resort, Ascend Hotel Collection

4.5 star property

Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Relax by the serene pool surrounded by natural elements and a soothing waterfall.
Experience the inviting atmosphere of our lobby, featuring a grand chandelier, comfortable seating, and a cozy fireplace.
Stunning cabin-style building with a large entrance, glass windows, and a wooden roof, set amidst a serene natural landscape.
Hotel features a unique architectural style with a green roof and multiple balconies, surrounded by a well-maintained lawn and trees.
Welcome to our reception area, featuring a modern reception desk and a lush artificial plant wall.

Popular amenities

  • Bar
  • Breakfast available
  • Parking included

Explore the area

Map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Kōena Spa
    ‪1 min walk‬
  • Casino du Lac Leamy
    ‪10 min drive‬
  • Parliament Hill
    ‪11 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(26 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

9.0 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Experience the sleek, modern design of RUMEUA, featuring a prominent entrance with a clear view of the interior.

Hotel V

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1735)
The price is NZ$218
for 1 room
includes taxes & fees
14 Aug - 15 Aug
Hotel V

About the area

Gatineau

With a stay at Château Cartier Hotel & Resort, Ascend Hotel Collection in Gatineau (Aylmer), you'll be a 1-minute drive from Kōena Spa and 8 minutes from Canadian War Museum. .This golf hotel is 3.9 mi (6.2 km) from Rideau Canal and 4 mi (6.4 km) from Ottawa Hospital Civic Campus.

What's nearby

  • Kōena Spa - 1 min walk - 0.0 km
  • Ottawa Hospital Civic Campus - 8 min drive - 7.0 km
  • Canadian War Museum - 8 min drive - 6.3 km
  • Casino du Lac Leamy - 10 min drive - 7.7 km
  • Parliament Hill - 11 min drive - 7.8 km

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 19 min drive
  • Ottawa International Airport (YOW) - 28 min drive

Restaurants

  • ‪Dinty Moore's Restaurant - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪La Cage - ‬7 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

Suburban hotel with a full-service spa and a golf course
Château Cartier Hotel & Resort, Ascend Hotel Collection offers 125 accommodations with laptop-compatible safes and safes. 42-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Make yourself at home in one of the 125 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities, which include a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Gatineau? This hotel has 17997 square feet (1672 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Château Cartier Hotel & Resort, Ascend Hotel Collection has a restaurant on site.
Lounge Onō - This bistro overlooks the golf course and specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (17,997 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 517613, 2025-08-31

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Château Cartier Hotel & Resort, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1038 reviews
Rating 8 - Good. 276 out of 1038 reviews
Rating 6 - Okay. 117 out of 1038 reviews
Rating 4 - Poor. 62 out of 1038 reviews
Rating 2 - Terrible. 52 out of 1038 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Stayed 2 nights in Apr 2025

10/10 Excellent

Rosineila

Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

YONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Happy with the staying
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Travelled with family, Business traveller
Liked: Amenities
Nice, quiet area
Stayed 2 nights in Apr 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Yanick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Unique and rustic feel
Stayed 1 night in Apr 2025

8/10 Good

Anjali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest
Stayed 1 night in Mar 2025

8/10 Good

Rana

Travelled with partner
Liked: Staff & service, property conditions & facilities
I found the dining options very limited. The floors in my room were not clean (my socks were not very white after a short while). Otherwise, it was a nice hotel, comfy bed and nice staff.
Stayed 1 night in Apr 2025

8/10 Good

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Apr 2025

4/10 Poor

Chantale

Travelled with partner
Liked: Cleanliness, amenities
The property is beautiful and the food and drink selections were good but we found it a little on the pricey side. On the most part the staff was very nice and pleasant but we also had a couple of not so nice front desk staff. We had an issue with our air conditioning not working on our first night and we had to call the front desk three times to get it working. The first call to the front desk about the AC the lady said she had to call us back. We waited over an hour in our room and she never called back, so my husband called the front desk again. They finally sent a technician up to look at it and in our limited french we understood he would fix it from the basement in the control room. He then opened our window and left. We went out for dinner and when we came back to our room we were expecting the AC to be working but it still wasn't and it was super hot in our room even with the window still open. I went down to the front desk again and was told by a male desk clerk that there was nothing they could do tonight as the technician had gone home but that they would send the technician back up the next day and if it couldn't be fixed they would put us in a new room. No one came the next day, so we went down to the front desk again at 1 pm and finally it got fixed. That first night was a rough sleepness night as it was too hot to sleep and we were not impressed. Other than that, we loved the spa and enjoyed our time there.
Stayed 2 nights in Apr 2025

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel experience was generally pleasant, with one unfortunate exception. My wife and I were briefly stuck in the elevator, and while staff were present outside, they made no effort to acknowledge or assist us. We felt completely ignored, which left us feeling both upset and disappointed. It was a distressing moment that stood in stark contrast to the otherwise good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Tara Al

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Well I had two under 5 and they really are upset because they couldn’t go lay down on the white lounge chairs in the spa. I wanted to go but I was told they can’t follow lol but the hotel is actually pretty good and the surrounding is beautiful
Stayed 1 night in Apr 2025

4/10 Poor

Karina

Liked: Staff & service, property conditions & facilities
Staff was lovely and the location was perfect but our room was not properly cleaned. Our terrace was full of cigarettes and beer caps all over the table. Our bathroom had package wrappers on the floor clumps of hair around.
Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very comforting, very clean and nice staff.
Stayed 1 night in Apr 2025

8/10 Good

Mei

Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Room was very large and clean. Bed was very comfortable. The Kato restaurant was excellent as! Check in was 4pm - we showed up at 3:30 and room was still not ready, but front desk provided some coupons for compensation! Great customer service! Will return again!
Stayed 2 nights in Apr 2025

8/10 Good

Wei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to the adjacent spa.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Stayed 2 nights in Apr 2025

8/10 Good

Josee

Liked: Cleanliness, staff & service, room comfort

Restful night.

It was a quiet stay, as I was there for only a short stay. Did not get to really explore the property. Staff was very pleasant and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Stayed 2 nights in Mar 2025