2/10 Terrible
Nailah
7 Nov 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
When I got there the room wasn’t clean. There was visible residue on the table and the pillows smelt weird, parts of the sheets were stained, shower had visible residue. Housekeeping comes to my room the next day and apologizes for waking me up and says they’ll be back, they were not. When I went to the receptionist to make sure they came they next day, I watched them change my sheets and go into the bathroom, when the lady says she’s done I asked if she did the bathroom and she showed it to me. It looked exactly the same. Some of the pillows still smelt weird too. It became a habit of housekeeping to skip over my room and clean it rather poorly when they did. The ac is very loud and started making weird sounds like a door creaking after going off when I left. The walls are thin so I could hear what was going on outside pretty clearly at times. Lot of beeping from machines. When I looked up reviews this doesn’t appear to be a new problem. I’d advise staying away if you don’t want to roll a roulette wheel. Also the second to last day when housekeeping came, they threw away the cap to the essential oils bottle I was using to make the place smell better so I couldn’t keep it. :(
Nailah
Stayed 7 nights in Oct 2025