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Hyatt Place Cincinnati Airport / Florence

3.0 star property

Photo gallery for Hyatt Place Cincinnati Airport / Florence

Relax by the pool surrounded by comfortable lounge chairs and tables.
Two single beds with white linens and wooden headboards, a nightstand with a telephone and lamp, and a large window with sheer curtains.
Guests enter through a covered area with columns and a bench, surrounded by lush landscaping.
Enjoy a drink at the central bar, surrounded by sleek stools and pendant lights.
Enjoy meals in a stylish dining area with wooden tables and benches, surrounded by a unique curved wall design.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar

Explore the area

Map
300 Meijer Dr, Florence, KY, 41042
  • Saint Elizabeth Medical Center Florence
    ‪6 min walk‬
  • Turfway Crossing
    ‪8 min walk‬
  • Florence Mall
    ‪2 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds

Two single beds with white linens and wooden headboards, a nightstand with a telephone and lamp, and a large window with sheer curtains.

Room, 2 Double Beds

8.2 out of 10
Very good
(58 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (Specialty)

Relax in a cozy space with a large bed, nightstand, and window with sheer curtains.

Room, 1 King Bed (Specialty)

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Relax in a cozy space with a large bed, nightstand, and window with sheer curtains.

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Relax in a cozy space with a large bed, nightstand, and window with sheer curtains.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(58 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Two single beds with white linens and wooden headboards, a nightstand with a telephone and lamp, and a large window with sheer curtains.

Room, 2 Double Beds (Specialty)

9.0 out of 10
Wonderful
(26 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

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About the area

Florence

Located in Florence, Hyatt Place Cincinnati Airport / Florence is a 1-minute drive from Turfway Crossing and 14 minutes from Duke Energy Convention Center. .This hotel is 11 mi (17.7 km) from Great American Ball Park and 11.1 mi (17.9 km) from Heritage Bank Center.

What's nearby

  • Saint Elizabeth Medical Center Florence - 6 min walk - 0.6 km
  • Turfway Crossing - 8 min walk - 0.7 km
  • Turfway Park Racing & Gaming - 15 min walk - 1.3 km
  • Florence Mall - 2 min drive - 2.4 km
  • Florence Antique Mall - 3 min drive - 4.1 km

Getting around

  • Cincinnati Union Terminal - 16 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Ford's Garage Florence - ‬14 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪Texas Roadhouse - ‬6 min walk

About this property

Hyatt Place Cincinnati Airport / Florence

Hotel with free breakfast, a quick walk to Turfway Crossing
Hyatt Place Cincinnati Airport / Florence offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 126 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with American cuisine at Gallery Menu 24/7, a diner which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Florence? This hotel has 920 square feet (83 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Gallery Menu 24/7 - This diner specializes in American cuisine. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Uncovered parking on site (USD 8 per day)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Menu 24/7

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 920 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 8 per day
  • Extended parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Cincinnati Airport Florence
Hyatt Place Hotel Florence Cincinnati Airport
Hyatt Place Cincinnati Airport Florence Hotel
Hyatt Florence
Hyatt Place Cincinnati Airport/Florence Hotel Florence
Hyatt Place Hotel Florence
Hyatt Place Cincinnati Airport Hotel
Hyatt Place Cincinnati Airport
Hyatt Place Florence
Hyatt Cincinnati Florence
Hyatt Place Cincinnati Airport / Florence Hotel
Hyatt Place Cincinnati Airport / Florence Florence
Hyatt Place Cincinnati Airport / Florence Hotel Florence

Hyatt Place Cincinnati Airport / Florence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Located proximal to eateries, stores and highways.
Stayed 2 nights in May 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2025

8/10 Good

Glancy

Simple check in. The parking and barcode thing was a bit confusing.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I have never stayed at a hotel where you have to pay to park there…where else would I park if I’m staying at your hotel?? And it’s not just a few dollars either. Main reason I picked this hotel was because there was an indoor pool that my family and I could swim in on our free time. The pool was so cold it was unbearable to get in. It was also very dirty. The hotel overall is outdated and the breakfast area in the morning is filthy and not kept up with.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Willis

Stayed 6 nights in Apr 2025

10/10 Excellent

Syndi

Liked: Cleanliness, staff & service
I just dont understand why we have to pay for parking in this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Definitely will stay here again. Good variety on breakfast,slept great. All the staff was friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Alister

Stayed 1 night in Jan 2025

10/10 Excellent

Britney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

We had a great three day stay over spring break. The pool area is not heated, and it was cold. But my kids still went swimming. I enjoyed the fact that we were often the only people in the pool, so it was quiet. The location was perfect for us as we went to the Ark, the aquarium, and into Cincinnati. Breakfast included scrambled eggs, sausages, and either tator tots or french toast sticks, along with yogurt, granola, three cold cereals, a variety of breads to toast, oatmeal, and waffle mix to make yourself. There was also coffee, apple juice, orange juice, and a variety of milk (including oat milk). Breakfast was often busy, but they kept the food and coffee stocked. The beds were comfortable, the towels plush, the room clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Deanna

Stayed 1 night in Dec 2024

6/10 Okay

Maggie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were good and not so good things. Although the staff was friendly, I was getting mixed/conflicting answers from the employees. The parking lot was filled with really bad potholes so it was hard to maneuver around them because parking was tight to begin with. When we called to confirm the reservation, I was told the pool heater was broken and then at check in, I was told it was fixed but would take a while to heat back up. I was frustrated because that was the main reason we picked it and there was no notification that it was down. If we knew, we would have selected another hotel. There was chewing gum on the pool floor that was the there every time we went to swim. There was a pretty big stain on the sofa and mold on the ceiling in the bathroom. Overall there were a lot of things that seemed run down but pretty clean besides the gum. Breakfast was crowded and not enough seating. Also the tater tots were cold and gross even when they had just refilled them. One positive is the room size was great! For 2 adults and 4 kids, I didn’t feel cramped. The one tv was rough though because only the sofa or the beds could be watching , not both. There wasn’t anything major that would cause us to not come back, however I did feel like it was a little overpriced and nothing to make me wanna come back. It wasn’t bad for like a one or two night stay.
Stayed 1 night in Apr 2025

8/10 Good

Ruthann

Liked: Cleanliness, staff & service
For the price, this is one of the cleanest hotels I have stayed in. However, the grounds were littered with trash that had obviously been there for days. Staff was very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice room
Stayed 3 nights in Mar 2025

2/10 Terrible

Jinsun

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have so many bug bite. And it horrible
Stayed 2 nights in Apr 2025

8/10 Good

Payton

Liked: Cleanliness, staff & service, property conditions & facilities
Great weekend stay
Stayed 1 night in Mar 2025

6/10 Okay

Loretta

Travelled with family
The breakfast bar was not well supplied,The staff did not keep the amount of food in sufficient quantity for the amount of people that were using the breakfast bar. The mattress was in poor condition.I didn’t like that the room was only serviced every other day and on the one day it was serviced the housekeeping staff didn’t restock the coffee and the glasses were not replaced with clean ones.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle services are good. Very close to university of the Cumberlands campus.
Stayed 3 nights in Mar 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor customer service at check in

Very poor check in service. After driving 4 hours through thunderstorms and arriving at 1:30 a.m., front desk person had no reservation under my name. I showed her receipt, confirmation, etc. and she argued with me saying she isn't sure what to do. She then realized after 15 minutes that Hotels.com reservations are in a different system. Then, she said it would be another 15 minutes for her system to update. 30 minute check in at 1:30 a.m. is unacceptable.
Stayed 1 night in Apr 2025

10/10 Excellent

Dong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and clean. The staffs were very kind and friendly. I have to print something urgent 4 am in the morning , and "Grace" was there in the front and helped me . She was angel to me. Thanks Grace!
Stayed 2 nights in Mar 2025

10/10 Excellent

William, San jose

Business traveller
Lo recomiendo todo está cerca de los restaurantes y tiendas
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Larry ferman

Stayed 3 nights in Mar 2025

6/10 Okay

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a Good Experience

The overall stay was fine. The staff was helpful and friendly. I forgot my razor and they supplied a complimentary one. Neither of the two treadmills worked, so that was disappointing. The biggest problem I had was that they charged for parking on top of the hotel stay. I feel this should be included in the price of the stay. Overall it was a good experience.
Stayed 2 nights in Mar 2025