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Hyatt Place Cincinnati Airport / Florence

3.0 star property

Photo gallery for Hyatt Place Cincinnati Airport / Florence

Bar (on property)
Bar (on property)
Premium bedding, desk, laptop workspace, blackout curtains
Front of property
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar

Explore the area

Map
300 Meijer Dr, Florence, KY, 41042
  • Turfway Crossing
    ‪8 min walk‬
  • Turfway Park Racing & Gaming
    ‪15 min walk‬
  • Florence Mall
    ‪2 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Double Beds

8.4 out of 10
Very good
(52 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Specialty)

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(57 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Double Beds (Specialty)

9.2 out of 10
Wonderful
(24 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

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About the area

Florence

Located in Florence, Hyatt Place Cincinnati Airport / Florence is a 1-minute drive from Turfway Crossing and 14 minutes from Duke Energy Convention Center. .This hotel is 11 mi (17.7 km) from Great American Ball Park and 11.1 mi (17.9 km) from Heritage Bank Center.

What's nearby

  • Saint Elizabeth Medical Center Florence - 6 min walk - 0.6 km
  • Turfway Crossing - 8 min walk - 0.7 km
  • Turfway Park Racing & Gaming - 15 min walk - 1.3 km
  • Florence Mall - 2 min drive - 2.4 km
  • Florence Antique Mall - 3 min drive - 4.1 km

Getting around

  • Cincinnati Union Terminal - 16 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Ford's Garage Florence - ‬14 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪Texas Roadhouse - ‬6 min walk

About this property

Hyatt Place Cincinnati Airport / Florence

Hotel with free breakfast, a quick walk to Turfway Crossing
Hyatt Place Cincinnati Airport / Florence offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 126 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with American cuisine at Gallery Menu 24/7, a diner which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Florence? This hotel has 920 square feet (83 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Gallery Menu 24/7 - This diner specializes in American cuisine. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Uncovered parking on site (USD 8 per day)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Menu 24/7

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 920 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 8 per day
  • Extended parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Cincinnati Airport Florence
Hyatt Place Hotel Florence Cincinnati Airport
Hyatt Place Cincinnati Airport Florence Hotel
Hyatt Florence
Hyatt Place Cincinnati Airport/Florence Hotel Florence
Hyatt Place Hotel Florence
Hyatt Place Cincinnati Airport Hotel
Hyatt Place Cincinnati Airport
Hyatt Place Florence
Hyatt Cincinnati Florence
Hyatt Place Cincinnati Airport / Florence Hotel
Hyatt Place Cincinnati Airport / Florence Florence
Hyatt Place Cincinnati Airport / Florence Hotel Florence

Hyatt Place Cincinnati Airport / Florence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness

No heat in indoor pool

Room was fine, breakfast as expected, great location, NO heat for indoor pool...not broken just no heat and so uncomfortable that no one could swim
Stayed 2 nights in Mar 2025

6/10 Okay

Laurie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was adequate except that one of the 2 rooms I booked the door lock quit working the 2nd day there & was discovered to need replacement which wd be after we left..inconvenient while still there & reqd staff to unlock door. On 2nd day morning after leaving hotel, my son-in-law went back to hotel to retrieve sm bracelet his son had lost in the room. We forgot reg was in my name for both rooms. He wasn't allowed access; he understood when explained. However, morning desk clerk started raising her voice & loudly making a scene in front of the entire lobby & breakfast eaters. He had said he understood why he cdn't access room but she had no reason to raise her voice at him because he was not arguing with her. He asked her to lower her voice and calm down. She was just making a scene to embarrass him for no reason. He was not arguing w her & accepted the situation. He said at minimum he did not want anyone to go into the room to clean or otherwise. I was so embarrassed for him when he got back with us and explained what had occurred because he is a fairly laid back person & himself rather quiet. This was so uncalled for. We let management know how rude she was. In fact even the maintenance person who came to try to fix door lock when we returned later had heard about what went on. Also, didn't realize they had paid parking. Unlikely we wd go back to this Hyatt.
Stayed 3 nights in Mar 2025

10/10 Excellent

Felicia, Wyandotte

Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Liked: Amenities
I had a wonderful and comfortable stay. I will definitely recommend to my family and friends.
Stayed 3 nights in Mar 2025

10/10 Excellent

Norman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Javell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Kris

Travelled with family and small children
You have to pay for parking. What a joke this place is.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Rav

Liked: Cleanliness, staff & service, property conditions & facilities
This is vey beautiful hotel. Nice placevto stay. The only drawback is that they don't provide free parking you have to pay for the parking fee. Thats the only thing otherwise this is very nice hotel and place to stay. We always stays over there whenever we come to kentucky. Plenty of things to do there and big shopping area around.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bhagyashree Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing experience!!! They let us check-in when our flight landed at 6am in the morning. All the appliances in the room were new and in working condition!!! It was close to the airport and they had a shuttle service available for pick-up and drop-up to the airport. Breakfast was fresh and served hot with plenty of items.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary, Toledo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 1 night in Jan 2025

10/10 Excellent

Audita

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Mark

The service was excellent. The negative was that our room was an unusual one. It was missing a table and had a smaller sofa than the other rooms. We also had to request an ironing board.
Stayed 3 nights in Feb 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was ok. A bit dated, and the parking is not free. Staff was nice. Rooms I believe are under renovation. Was awakened by the sound of someone sanding something in the room next to me. Other than that was a decent experience .
Stayed 1 night in Jan 2025

6/10 Okay

Beth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was spacious and very comfortable. Beds were comfortable. Everything was clean. However, we stayed two nights and had cold or lukewarm showers whether evening or morning. Told the front desk staff who was very unconcerned with it. Also both mornings the regular coffee ran out around 7:30 and when we left at 8:15 it hadn’t been refilled. Again front desk was unconcerned and a little snippy when asked how long before there would be more coffee. Please note: if you are not a Hyatt member, you have to pay for parking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Jan 2025

8/10 Good

Kattie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

WILLIAM

Travelled with family
Breakfast was not good. Paid 33 dollars for parking. Paid extra 15 dollars for each room that we were told would be refunded at check out but has not yet been refunded
Stayed 1 night in Jan 2025

8/10 Good

Sharon

My furnace went out and it got down to 47 in my house.
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Stayed 1 night in Jan 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Ehhhh

Dated, cold in the room, couldn’t get thermostat up to 71 degrees. Water temperature Luke warm. Very dated and stains on couch and carpet. Very poor example of Hyatt place that I have stayed with before.
Stayed 1 night in Jan 2025

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a last-minute room for a staycation. Despite this hotel being near a highway, the area was quiet. The room was clean and well-maintained. I was able to walk to Meijer and to a nearby restaurant, instead of driving, as there are a few within walking distance. I would recommend booking a room with Hyatt Place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ellen

Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024