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SureStay Plus Hotel by Best Western Roanoke Rapids I-95

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Restaurant
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Outdoor pool
Lobby
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View map
136 Sheraton Dr, Roanoke Rapids, NC, 27870
  • Royal Palace Theatre
    ‪1 min drive‬
  • Vidant North Hospital
    ‪5 min drive‬
  • Lake Gaston
    ‪31 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Standard Room, 1 King Bed, Smoking

Days Inn by Wyndham Weldon/Roanoke Rapids

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.4 out of 5, 1,005 reviews
The price is NZ$153
includes taxes & fees
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About the area

Roanoke Rapids

Located in Roanoke Rapids, SureStay Plus Hotel by Best Western Roanoke Rapids I-95 is a 3-minute drive from Royal Palace Theatre and 5 minutes from Vidant North Hospital. .This hotel is 15.7 mi (25.2 km) from Lake Gaston and 4.2 mi (6.7 km) from Chockoyotte Country Club.

What's nearby

  • Royal Palace Theatre - 1 min drive - 1.4 km
  • Vidant North Hospital - 5 min drive - 6.0 km
  • Weldon Mills Distillery - 7 min drive - 8.1 km
  • Roanoke Canal Museum and Trail - 11 min drive - 10.9 km
  • Lake Gaston - 31 min drive - 30.4 km

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Cook Out - ‬4 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Starbucks - ‬4 min drive

About this property

SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Hotel in Roanoke Rapids with free breakfast and a fitness center
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Roanoke Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area and litter boxes are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Roanoke Rapids
Holiday Inn Express Roanoke Rapids
Best Western Roanoke Rapids Hotel
Best Western Roanoke Rapids
SureStay Plus Hotel Best Western Roanoke Rapids
SureStay Plus Best Western Roanoke Rapids
SureStay Best Roanoke Rapids
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Hotel

Reviews

SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Reviews

7.0

Good

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 307 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 179 out of 1003 reviews
Rating 4 - Poor. 116 out of 1003 reviews
Rating 2 - Terrible. 160 out of 1003 reviews

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel for the price, staff friendly and accommodating
Stayed 1 night in Jun 2025

6/10 Okay

Gary

Travelled with family
It was good but the breakfast can use some help
Stayed 2 nights in Jun 2025

4/10 Poor

Bill

Stayed 1 night in Jun 2025

2/10 Terrible

Monique

Horrible!
Stayed 2 nights in Jun 2025

2/10 Terrible

Kimberly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bugs was in room staff was notified
Stayed 1 night in Jun 2025

8/10 Good

Dontavious

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good stay. Clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hot breakfast Good bed Good service best of 4 we stayed at Better then days inn better then super 8
Stayed 1 night in Jun 2025

6/10 Okay

Heidi, Sebastian

Liked: Staff & service
Disliked: Property conditions & facilities
It was very quiet, and had a very comfortable bed. But the rooms were very rundown.
Stayed 1 night in Jun 2025

10/10 Excellent

Vinod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet Friendly

Great place - allowed pets so it works
Stayed 1 night in Jun 2025

8/10 Good

Patrick, Johns Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean convenient
Stayed 1 night in Jun 2025

2/10 Terrible

Barry

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in approx 330 on May 31st 2025. To put this Short, Save your Money, my room was ABSOLUTELY FILTHY. Used Qtips on the Floor, Dirt in front of and behind the night stands. The inside of the Entry Door was Discusting. My son also had a room that was the same way, except, his Microvave still had FOOD in it. They moved him, and that room was Also FILTHTHY.
Stayed 1 night in May 2025

4/10 Poor

Lashanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty with bugs crawling everywhere . No one at desk this morning to retune keys
Stayed 1 night in Jun 2025

6/10 Okay

Rajan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice bedrooms for a short stay
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overnight stop
Stayed 1 night in Jun 2025

2/10 Terrible

Ishangalie

Travelled with family and small children
The Room was just filthy The minute I opened the room door it smells so bad The refrigerator and microwave looked like it hasn’t been cleaned in ages The floor was dirty and there was mold in the bath tub Just gross!!!!!!
Stayed 1 night in Jun 2025

8/10 Good

Tamra

Liked: Cleanliness, amenities, property conditions & facilities
It was close to shopping
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEDBUG INFESTATION! DO NOT STAY HERE!!

The cleanliness and maintenance of this hotel is very deceiving. So many issues at this hotel!! After checking in late Friday around midnight we woke up to find the hot water no longer worked and were moved to another room which had BEDBUGS! As the staff came to observe one of the Maintenance workers made a call on his cellphone (I assume to the manager who hadn’t come down from his live in room yet) and loudly stated “YEP WE GOT EM IN ROOM 129 TOO!” You DO NOT want to stay here!! This hotel should be closed down - and after filing my report with the county’s health department I learned they’d received 3 other complaints from different room with BEDBUGS!! This place knowingly rented out room with an obvious infestation and proceeded to check families in AFTER discovering them in our room as we watched new check ins walk by our room! Had I not announced this to those newly arrived check ins they too may have had the same disgusting experience! Management has clearly changed in recent years and this place is a complete health hazard! There aren’t enough characters allowed for me to go into all the other details. Simply put shut this place DOWN!!
Stayed 2 nights in May 2025

4/10 Poor

Charles

Stayed 2 nights in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

4/10 Poor

Peter, Yorktown

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This place needs an upgrade!
Stayed 1 night in May 2025

2/10 Terrible

Maria

Stayed 5 nights in May 2025

6/10 Okay

Brian

Stayed 1 night in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Paras, MECHANICSBURG

Liked: Cleanliness
Place was clean, however everything felt old. Shaky pipes, door, creaky mattress but comfortable. Breakfaat had basic options.
Stayed 1 night in May 2025