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Country Inn & Suites by Radisson, West Bend, WI

2.5 star property

Photo gallery for Country Inn & Suites by Radisson, West Bend, WI

Property amenity
1 bedroom, hypo-allergenic bedding, down duvets, desk
Exterior
Indoor pool
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
2000 Gateway Ct, West Bend, WI, 53095
  • Kettle Moraine Ice Center
    ‪15 min walk‬
  • Washington County Fair Grounds
    ‪4 min drive‬
  • West Bend Country Club
    ‪10 min drive‬
  • Waukesha, WI (UES-Waukesha County)
    ‪47 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, desk

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, desk

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, desk

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Studio Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, desk

King, Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Suite, 1 King Bed, Non Smoking

Quality Inn & Suites

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.8 out of 5, Good, 503 reviews
The price is NZ$132
includes taxes & fees
12 Oct - 13 Oct
Quality Inn & Suites

About the area

West Bend

Located in West Bend, Country Inn & Suites by Radisson, West Bend, WI is in the business district, within a 5-minute drive of Kettle Moraine Ice Center and Eisenbahn State Trail. .This hotel is 2.2 mi (3.6 km) from Washington County Old Courthouse Museum and 2.5 mi (3.9 km) from Riverside Park.

What's nearby

  • Kettle Moraine Ice Center - 15 min walk - 1.3 km
  • Froedtert West Bend Hospital - 4 min drive - 6.4 km
  • Washington County Fair Grounds - 4 min drive - 6.7 km
  • Regner Park - 6 min drive - 4.2 km
  • West Bend Country Club - 10 min drive - 10.3 km

Getting around

  • General Mitchell Intl. Airport (MKE) - 44 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Main Street Cafe - ‬4 min drive

About this property

Country Inn & Suites by Radisson, West Bend, WI

Suburban hotel with free breakfast and a 24-hour front desk
Country Inn & Suites by Radisson, West Bend, WI offers 58 accommodations with DVD players and coffee/tea makers. Beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 58 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features complimentary use of a nearby fitness facility and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Country Carlson West Bend
Country Inn Carlson West Bend
Country Inn Suites by Radisson West Bend WI
Country Inn & Suites by Radisson, West Bend, WI Hotel
Country Inn & Suites by Radisson, West Bend, WI West Bend
Country Inn & Suites by Radisson, West Bend, WI Hotel West Bend

Reviews

Country Inn & Suites by Radisson, West Bend, WI Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 339 out of 815 reviews
Rating 8 - Good. 250 out of 815 reviews
Rating 6 - Okay. 127 out of 815 reviews
Rating 4 - Poor. 67 out of 815 reviews
Rating 2 - Terrible. 32 out of 815 reviews

Reviews

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Linda

Travelled with group
Disliked: Staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lack of a elevator sucks
Stayed 1 night in Jun 2025

8/10 Good

Cliff

Business traveller
Liked: Staff & service, room comfort
The parking lot was very small and difficult to navigate with a full sized truck. The lot was full of contractors trucks and trailers
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The front desk staff at check-in was not pleasant. She was very short and acted as if we were a bother to her. For example, when I asked a simple question about my address that was listed incorrectly she sighed and said it didn’t matter that’s what I must have entered, as if it was a huge inconvenience to her to correct it. The elevator was also out of order and our room was on the third floor.
Stayed 1 night in Jun 2025

6/10 Okay

Karen

Stayed 2 nights in Jun 2025

6/10 Okay

Lisa

Liked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

Daniel

Elevator was broke for our entire stay, the room was dirty
Stayed 4 nights in May 2025

4/10 Poor

Linda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The help was nice and friendly but the rooms were not up to the standards I've seen at other country inns. We were put in a handcap room even tho we didnt need it so the bathroom lacked counter space. The elevator was also out of order. Noise from other rooms was annoying along with people stomping down the stairs. I've attached pictues of the towels. The comforter was also very old and worn.
Condition of the towels in our bathroom
Towels in the bathroom were in poor condition
Stayed 6 nights in May 2025

6/10 Okay

Toni

Travelled with family
Disliked: Cleanliness, room comfort
We chose to stay due to location. Staff was friendly enough. Elevator wasn't working and we were on 2nd floor. The hallways were not very clean-you could tell they were not vacuumed all the way to the wall, behind the doors, etc in quite some time. Our room was fairly clean-but again behind and under things not cleaned well. The furniture had a lot of wear and tear (drawers/doors wouldn't close due to damage). The room was a nice size and had been updated as far as flooring paint and decor. Internet worked well. Hot tub jets were very low pressure.
Stayed 1 night in Jun 2025

4/10 Poor

Sherry

Travelled with family
Liked: Cleanliness
I've stayed at Country Inn & Suites in several states, but this is one I won't be staying in again. My first impression was that the front desk staff was rude and dismissive. No friendly greeting. There was a big sign about the elevator being out of order - not an issue for me, but I know it was for others. I was given a handicapped room, which I hadn't requested, and the holder in the bathroom for the showerhead was partially broken, so couldn't be moved. The room was clean enough - small things, but the worst was the staff. We came back to the motel about 10:00 p.m., and staff was washing the floor in the lobby. She didn't greet us - just gave us a dirty look for having interrupted her cleaning. Just not pleasant at all. No excuse for rudeness.
Stayed 1 night in May 2025

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was terrible. It was dirty and the staff was either rude or unavailable. I will never stay here again. neither should anyone else. The elevator was not working during our whole stay and had been down for two weeks. The front desk said that we should have asked if they had a working elevator when we booked the hotel. The hotel was so dirty and disgusting I took pictures of it so that I would have proof. it was auful
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Janelle

Travelled with family
Liked: Staff & service
Quick & easy
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Poor condition, dirty

At check in the woman had been eating food, licked her fingers and used one hand to do everything else to check us in. Once in the room it was noted that huge scratches were made from moving furniture, rips in the curtains, large stain in the chair, pleather covering was ripped on the chair In the bathroom hair was on the floor and cut fingernails. I used a towel to clean it up, and the towel became black/red with whatever was all over the floor. I asked to move rooms and brought her the towel. No appology was given and she said she would try as they were full. She did. Next room was in similar condition. I didnt have time to check bathroom floor as we had some other guests joining us.
Stayed 1 night in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Plumbing wasn’t the best for the room we stayed in. But everything else was simple, all we needed.
Stayed 1 night in May 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and very helpful
Stayed 1 night in May 2025

10/10 Excellent

Dao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Marc

Travelled with family
Liked: Staff & service

Probably not again

The elevator was not working and we were on the 3rd floor. My wife had been ill and it’s difficult for her to walk up the stairs. Also, no ice or vending machines on the upper floors
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Douglas

None
Stayed 2 nights in Apr 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025