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We found the staff to be pleasant, attentive and friendly. The hotel is well situated next to the Drake mall and under 10 minutes downhill to the Barbican (fun navigating through the 6 foot wide lanes!). Take the lift to - 1. Very good value for the facilities provided and surpasses rival budget chains on price and location. Although next to a busy dual carriageway, the double glazing and air-conditioning blot out most of the noise. Breakfast was fine and the Engligh is well cooked, albeit limited to 7 items. Pastries run out fast and bananas don't exist! Plymouth is a large University city and so if you prefer a more sedate visit then avoid term times - offering you 4 months in the year. Leonardo does well in this hotel. Enjoy your stay - we did!

I had just developed a minor medical condition which means using a wheelchair. One to one safety briefing and a ground floor suitable room was provided. Friendly efficient staff and stunning views across Plymouth from the Penthouse restaurant.

Outstanding stay. The staff were fantastic. Breakfast was awesome. The Spa is starting to show its age but we still left very relaxed.

We loved the stay the staff where very kind although the room could of had a clean as bathroom was not the cleanest but the food 5 star

Great stay. Very dog friendly. Will b back.

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