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Best Western Palm Beach Lakes

2.5 star property

Photo gallery for Best Western Palm Beach Lakes

BBQ/picnic Area
Property video
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
1800 Palm Beach Lakes Blvd, West Palm Beach, FL, 33401
  • Tanger Outlets Palm Beach
    ‪1 min walk‬
  • Palm Beach County Convention Center
    ‪4 min drive‬
  • CityPlace
    ‪5 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View

7.8 out of 10
Good
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(54 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

West Palm Beach

Located in West Palm Beach, Best Western Palm Beach Lakes is in the business district, just a 3-minute walk from Tanger Outlets Palm Beach and a 4-minute drive from Palm Beach County Convention Center. .This hotel is 2.4 mi (3.8 km) from Palm Beach Kennel Club and 2.9 mi (4.6 km) from Kravis Center For The Performing Arts.

What's nearby

  • Tanger Outlets Palm Beach - 1 min walk - 0.2 km
  • Palm Beach County Convention Center - 4 min drive - 5.2 km
  • CityPlace - 5 min drive - 5.6 km
  • Rapids Water Park - 7 min drive - 9.4 km
  • Port of Palm Beach - 10 min drive - 10.2 km

Getting around

  • West Palm Beach Station - 7 min drive
  • Palm Beach Intl. Airport (PBI) - 9 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • Wendy's
  • ‪King Buffet - ‬1 min walk

About this property

Best Western Palm Beach Lakes

Hotel with free breakfast, a quick walk to Tanger Outlets Palm Beach
Best Western Palm Beach Lakes offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Palm Beach hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 3 miles.
A complimentary full breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.
A complimentary full breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7 AM to 11 PM on request
  • Area shuttle (surcharge) up to 3 miles
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 11:00 PM
  • Train station shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 21 2025 to October 2 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per room (roundtrip)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Palm Lakes West Palm
Best Western Lakes Hotel Palm Beach
Best Western Palm Beach
Best Western Palm Beach Lakes
Palm Beach Best Western
Palm Beach Lakes Best Western
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western
Best Western Palm Beach Lakes Hotel
Best Western Lakes Hotel
Best Western Palm Beach Lakes Hotel
Best Western Palm Beach Lakes West Palm Beach
Best Western Palm Beach Lakes Hotel West Palm Beach

Best Western Palm Beach Lakes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 518 out of 1035 reviews
Rating 8 - Good. 300 out of 1035 reviews
Rating 6 - Okay. 102 out of 1035 reviews
Rating 4 - Poor. 49 out of 1035 reviews
Rating 2 - Terrible. 66 out of 1035 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Salim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have always stayed at this hotel over the years. The hotel has improved and kept the same high quality over the years.
Stayed 1 night in Jun 2025

8/10 Good

Arian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

SERGII

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I stayed at this hotel with my family for three nights in June 2025. As an experienced traveler who has stayed at many Best Western locations, I chose this one based on mostly positive reviews — but unfortunately, it didn’t live up to expectations. The property is essentially an old motel with outdated rooms that smell of dampness and mildew. Ceilings are low, and toiletries like shampoo were not replenished daily. Although housekeeping did clean the room every day, and we appreciated being checked in early by Ron at the front desk, the overall experience was underwhelming. The central pool and lounge area are nicely maintained and visually appealing, but most rooms open directly to the parking lot. It feels disappointing to pay for a hotel stay and end up in a dated room with a parking lot view. Be cautious when booking. I give this hotel 3 out of 5, mostly thanks to Ron for the early check-in.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eva

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Nevys

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel very clean, smelled good. Centrally located. Comfortable bed and spacious rooms. Highly recommend
Stayed 3 nights in Jun 2025

10/10 Excellent

Evan

Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great time
Stayed 1 night in Jun 2025

10/10 Excellent

Rae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 1 night in Jun 2025

10/10 Excellent

Evelyne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff professional
Stayed 7 nights in May 2025

8/10 Good

Jeannette

Stayed 3 nights in May 2025

10/10 Excellent

Sharda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Latasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the best service hands down. The staff is amazing. The room was nice, only thing I wasn’t pleased with was the bathroom. I’m not going to go into details, however, the toilet needs better cleaning.
Stayed 3 nights in May 2025

8/10 Good

Matt

Stayed 1 night in May 2025

2/10 Terrible

Andrea

Stayed 1 night in May 2025

10/10 Excellent

Joseph, Merritt Island

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent clean quiet well maintained property that is close to a lot of things. Have stayed previously while in the are for work and keep going back.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph, Merritt Island

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great property and great location. Very clean quiet and convenient to everything in west palm beach. Rooms have been renovated very nice bedding and bathroom. Pool area was wonderful. Landscaping around property exceptionally well kept.
Stayed 4 nights in May 2025

10/10 Excellent

Dianna

Travelled with family and small children
Liked: Cleanliness
Clean and fun!
Stayed 3 nights in May 2025

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff member from front desk to housekeeper to maintenance to the shuttle bus driver. They were all amazing, friendly, helpful great customer service.
Stayed 2 nights in May 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is situated in a busy location but the pool area is quiet and beautiful. Property feels retro but in a good way. Very clean and well maintained and staff was great.
Stayed 2 nights in May 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The pool area and courtyard were great. Very good hot breakfast. Located close to multiple dining and shopping venues. Comfortable beds, but bathrooms could use an update. Very reasonable room rate.
Stayed 3 nights in May 2025

6/10 Okay

Ricky

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

todd, Apopka

Stayed 1 night in May 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Love the surroundings, rooms need upgrades

I really enjoy this hotel. My family and I traveled for a convention and it's within close proximity to the location. We enjoy the courtyard and pool area as well as the complementary breakfast. My complaints have to do with the condition of the room, specifically the bathroom, and the AC unit. The bathroom had caulking all over the shower and sink area. There was a slight humid smell, not too bothersome but definitely noticeable. The carpet should be removed or at least replaced wirh a different pattern, it makes the room feel dingy and dated. The AC struggles to keep up with the South Fl heat and it was full of dust, probably the reason it struggled. I did not complain to the staff as the condition wasn't terrible but I'll definitely think twice before booking here again. We haved stayed here before, in another room and it was in much better condition (still with the dingy carpet). Hopefully owners take note of my comments and start remodeling. Such quaint, cozy, and beautiful surroundings deserve a better room experience.
Stayed 4 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
xxx
Stayed 1 night in May 2025