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Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

Room, Multiple Beds
Lobby
Room, Multiple Beds
Outdoor pool, pool loungers
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
2485 Metrocentre Blvd, West Palm Beach, FL, 33407
  • Rapids Water Park
    ‪3 min drive‬
  • CACTI Park of the Palm Beaches
    ‪4 min drive‬
  • Port of Palm Beach
    ‪7 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Communications, Access Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible Bathtub (Communications, Access Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Access Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Access Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Springhill Suites by Marriott West Palm Beach

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1000)
The price is NZ$184
for 1 room
includes taxes & fees
2 Jul - 3 Jul
Springhill Suites by Marriott West Palm Beach

About the area

West Palm Beach

With a stay at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG, you'll be centrally located in West Palm Beach, a 3-minute drive from Rapids Water Park and 9 minutes from Port of Palm Beach. .This hotel is 4.3 mi (7 km) from Peanut Island and 5.5 mi (8.8 km) from Palm Beach County Convention Center.

What's nearby

  • Rapids Water Park - 3 min drive - 3.0 km
  • Tanger Outlets Palm Beach - 3 min drive - 4.7 km
  • CACTI Park of the Palm Beaches - 4 min drive - 3.0 km
  • Port of Palm Beach - 7 min drive - 6.2 km
  • Palm Beach County Convention Center - 8 min drive - 10.6 km

Getting around

  • West Palm Beach Station - 10 min drive
  • Palm Beach Intl. Airport (PBI) - 12 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Sysco Southeast Florida - ‬3 min drive
  • ‪Little Caesars Pizza - ‬3 min drive

About this property

Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

Hotel with free breakfast, near Rapids Water Park
Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG offers 70 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 37-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Metrocentre
Holiday Inn Express Metrocentre Hotel
Holiday Inn Express Metrocentre Hotel West Palm Beach
Holiday Inn Express Metrocentre West Palm Beach
Holiday Inn Express West Palm Beach
Holiday Inn Express West Palm Beach Metrocentre
West Palm Beach Holiday Inn Express
West Palm Beach Metrocentre
Holiday Inn Express West Palm Beach Metrocentre Hotel
Holiday Inn Express Hotel And Suites Metrocentre
Holiday Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre
Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre by IHG

Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 233 out of 576 reviews
Rating 8 - Good. 183 out of 576 reviews
Rating 6 - Okay. 77 out of 576 reviews
Rating 4 - Poor. 42 out of 576 reviews
Rating 2 - Terrible. 41 out of 576 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect spot. So many things to do within a 20 minute drive. (I'm from Houston, so that's really convenient in my opinion) Every employee I encountered was super nice. My only complaint was that housekeeping was LOUD 9:00am every morning they were banging around, letting doors slam, knocking loudly on presumably vacant rooms. I was there on vacation. So 9 was early compared to our late nights.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Additional deposits required w/o notice

I paid for my room online thru Hotel.com once I arrived gave my confirmaion # & driver's license I was told I had to pay an additional $250 for smoking which I didn't ask for a smoking room. I'm NOT a smoker however I paid the $250 dep. and I ask how long will this hold be placed on my card for I was told 15 days. I hope & pray I receive my $250 deposit back on my credit card as I was told by front desk
Stayed 1 night in Mar 2025

8/10 Good

Meghan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel but easy and convenient location. Nice staff
Stayed 2 nights in Mar 2025

8/10 Good

germain

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Paunel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zongqi

Stayed 4 nights in Mar 2025

10/10 Excellent

Kelley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, efficient and a joy to speak with.
Stayed 1 night in Feb 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Klacson

Stayed 3 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable Bed

I’ve been away on vacation for over a week. This was a one night stop and by far the most comfortable bed this trip and probably any other hotel I stayed at.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas William

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place with a great staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Ernestine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Ashley

The rooms outlets didn’t work for me to charge my phone. The sheets and pillowcases had a stinch… smelled dirty. Also I was not notified about paying a 250 dollar fee for the room on top of already paying 184 fir the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here on our way to another hotel
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

John

Stayed 1 night in Nov 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at many Holiday inn expresses and I seek them out when I travel. This one is definitely not nearly the nicest but its kind of acceptable. Especially considering most of the hotels in Florida are smelly dumps.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Nov 2024

4/10 Poor

Betty

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our last night there we saw roaches crawling on the wall.
Stayed 2 nights in Sep 2024

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Needed more amenities in the room.
Stayed 2 nights in Sep 2024

6/10 Okay

Clarence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is okay, it was Expedia that screwed up the reservation. They didn’t hold a mobility room with roll in shower, that i was charged for. And requested 2 night stay and I was told I only had 1 night reservation.
Stayed 1 night in Sep 2024