Crystal Lodge

3.5 star property

Photo gallery for Crystal Lodge

3 Bedroom Suite
Front of property - evening/night
3 Bedroom Suite | Private kitchenette
Lobby
Outdoor spa tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
4154 Village Green, Whistler, BC, V0N1B4
  • Whistler Village Gondola
    ‪2 min walk‬
  • Whistler Mountain Bike Park
    ‪3 min walk‬
  • Whistler Blackcomb Ski Resort
    ‪10 min walk‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪9 min drive‬

Room options

Suite, 1 Bedroom, King

  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Crystal King Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 2 Queen Beds with Sofa Bed

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Suite, 1 Bedroom, Queen

  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Crystal Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Crystal Single Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

3 Bedroom Suite

  • 115 sq m
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

Deluxe Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Studio Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 106 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

Room Selected at Check-In

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Loft Suite Sleeps 6

  • 72 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

Loft Suite Sleeps 4

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Studio Suite, Kitchenette

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 Bedroom with Loft Suite

  • 81 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Similar properties

About the area

Whistler

With a stay at Crystal Lodge, you'll be centrally located in Whistler, within a 10-minute walk of Whistler Village Gondola and Whistler Marketplace. .This family-friendly hotel is 0.7 mi (1.1 km) from Whistler Mountain Bike Park and 1.1 mi (1.8 km) from Whistler Blackcomb Ski Resort.

What's nearby

  • Whistler Village Gondola - 2 min walk - 0.2 km
  • Whistler Village Stroll - 3 min walk - 0.3 km
  • Whistler Mountain Bike Park - 3 min walk - 0.3 km
  • Whistler Blackcomb Ski Resort - 10 min walk - 0.9 km
  • Fairmont Chateau Whistler Golf Club - 15 min walk - 1.3 km

Getting around

  • Whistler Station - 6 min drive
  • Vancouver Intl. Airport (YVR) - 135 min drive

Restaurants

  • ‪Earl's Restaurant Ltd - ‬4 min walk
  • ‪El Furniture Warehouse - ‬5 min walk
  • ‪Longhorn - ‬2 min walk
  • ‪Dubh Linn Gate Old Irish Pub - ‬3 min walk
  • ‪Avalanche Pizza - ‬4 min walk

About this property

Crystal Lodge

Slopeside family fun near Whistler Village Gondola
Crystal Lodge offers 158 accommodations with minibars and safes. Beds feature pillowtop mattresses. 49-inch LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 158 guestrooms featuring refrigerators and minibars. Your room comes with a pillowtop bed. 49-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Crystal Lodge has 4 restaurants on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CAD 34 per night; includes in/out privileges)
  • Valet parking on site (CAD 39 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Designer stores
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: CAD 34 per night (in/out privileges)
  • Valet parking fee: CAD 39 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystal Lodge
Crystal Lodge Whistler
Crystal Whistler
Crystal Hotel Whistler
Crystal Lodge Suites
Crystal Lodge Hotel
Crystal Lodge Suites
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler

Crystal Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1420 out of 2038 reviews
Rating 8 - Good. 409 out of 2038 reviews
Rating 6 - Okay. 137 out of 2038 reviews
Rating 4 - Poor. 37 out of 2038 reviews
Rating 2 - Terrible. 35 out of 2038 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to ski lifts, shops, and restaurants. The ski valet is very helpful, the rooms are nice, and there is plenty of parking. I especially like that EV's can charge for free if you bring your own plug.
Stayed 2 nights in Mar 2025

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Hotel... Large room Location to ski lift......3 minute walk. Best downtown Whistler location We will come back... thankyou
Stayed 5 nights in Mar 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay again. Lovely experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
The Crystal Lodge is a convenient location to both mountains. Situated in the village, you can walk to shops and restaurants. No need for a car. The price is fantastic. The rooms are clean and the hotel is very nice. The staff are very helpful and I would definitely return for a stay here.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kendra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crystal Lodge is the perfect place to stay for a weekend skiing! We were so close to the ski lifts, and the free ski valet at the hotel was amazing. Can’t forget about the hot tub after a big day hitting the slopes as well. 10/10
Stayed 2 nights in Mar 2025

6/10 Okay

Lilyanne

Travelled with pets, Travelled with partner
Disliked: Staff & service
We came to celebrate my partner's 40th birthday for the night, which I explicitly mentioned in my booking. When they confirmed my reservation, they mistakenly thought it was my birthday. I corrected them, and they assured me they noted this on their end. However, when we arrived at our room, there was a birthday message addressed to me instead of my partner. Additionally, no one offered to help us with our luggage, so my partner borrowed one of their luggage carts to make it easier to bring our bags to our room. We had to do the same when we were leaving, as no assistance was offered again. Furthermore, the thermostat in our room wasn't working properly. My partner talked to a few staff members about it, but no solution was offered, leaving us quite cold while trying to sleep. Thankfully, there was an extra blanket available. Overall, our stay was just okay, and did not quite meet our expectations for such a special occasion.
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here over the fairmount any day, these people know what they are doing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nathan

Stayed 1 night in Mar 2025

4/10 Poor

Sharon

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tandeep

Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Liked: Staff & service, amenities, property conditions & facilities
Such a great location!
Stayed 3 nights in Mar 2025

10/10 Excellent

Julian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds are very nice and comfy. Our family enjoyed every bit of it.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Whistler, and truly enjoyed our time at The Crystal Lodge. The staff were helpful and accommodating and helped make our stay great. Rooms are spacious and clean, and the location was perfect for exploring the village, and just minutes from the lifts. We will certainly stay here again when we return.
Stayed 2 nights in Mar 2025

8/10 Good

William, Shoreline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to gondola
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Danielle

Always one of our favourite places to stay in whistler. Great staff, amazing location and easy access. We will be back!
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Stayed 7 nights in Feb 2025

10/10 Excellent

Dan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, everything in Whistler is just outside your door. The suite was excellent, clean, comfortable, and exceeded our expectations. Most importantly the staff are phenomenal, our family loved our stay and cant wait to return
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities
Although my room was a bit noisy when I was trying to sleep (I was on the main strip side), my stay was awesome! The staff was great, my room was great. I thoroughly enjoyed the sauna, pool and hot tub. I also loved how close it was to the Whistler/Blackcomb gondola.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

meng

Stayed 1 night in Feb 2025