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The Resort at Governor's Crossing

3.5 star property

Photo gallery for The Resort at Governor's Crossing

Exterior
Property video
Fridge, microwave, oven, stovetop
Property grounds
Basic Studio, 1 Queen Bed, Kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Pool
  • Air conditioning
  • Kitchen

Explore the area

View map
225 Collier Drive, Sevierville, TN, 37862
  • Tanger Outlets
    ‪3 min drive‬
  • Titanic Museum
    ‪4 min drive‬
  • Island at Pigeon Forge
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪62 min drive‬

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(18 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(32 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(49 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(26 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.4 out of 10
Very good
(15 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(22 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(34 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.0 out of 10
Wonderful
(4 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(40 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(25 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About the area

Sevierville

Located in Sevierville, The Resort at Governor's Crossing is within a 5-minute drive of Tanger Outlets and Titanic Museum. .This family-friendly hotel is 1.8 mi (2.9 km) from WonderWorks and 3.4 mi (5.5 km) from Dollywood's Splash Country.

What's nearby

  • Tanger Outlets - 3 min drive - 1.4 km
  • WonderWorks - 4 min drive - 3.7 km
  • Titanic Museum - 4 min drive - 4.0 km
  • Island at Pigeon Forge - 7 min drive - 6.7 km
  • Dollywood's Splash Country - 8 min drive - 6.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • Chipotle Mexican Grill
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and a fitness center
The Resort at Governor's Crossing offers 233 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 233 guestrooms, featuring kitchens with refrigerators and ovens. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided on request.
Don't miss out on the many recreational opportunities, including a complimentary water park, an indoor pool, and a lazy river. This Victorian hotel also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from March 14 to October 19
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1052 out of 1655 reviews
Rating 8 - Good. 360 out of 1655 reviews
Rating 6 - Okay. 140 out of 1655 reviews
Rating 4 - Poor. 57 out of 1655 reviews
Rating 2 - Terrible. 46 out of 1655 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Family environment; lots of entertainment for kids and even adults. Don’t expect to play mini golf, honestly ridiculous what/how that course looked. Water slides never stayed open. Life guards was tried properly There was a brown headed young lady that was just worried about the boys. Prices for s’mores are ridiculous
Stayed 6 nights in Jun 2025

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Had a great stay with our family of seven, room was adequate and spacious. Pools were clean and maintained.
Stayed 4 nights in Jun 2025

8/10 Good

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Kristen

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The only good thing about this property is the space the rooms give you along with the kitchen. There are only 3 drawers available and they barely opened and closed. The toilet didn’t flush and the pool is the worst experience. They don’t have enough floats for the last river and my two teen girls were told they had to give their floats up for other guests. You can’t have any food within the pool areas even though 99% of the seating is tables. There are very few loungers and the life guards get on you for everything. We left after one night and went to a resort that we could actually enjoy our vacation and relax.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dimpled

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best resort in Sevierville, Tennessee. Only thing I wish they did was serve breakfast, but the fully stocked and full kitchen does accommodates for that. I literally felt like I had my own little apartment during my stay.The water park is not closing till 10/11 PM is amazing!!!!!!! Super responsive staff as well.
Stayed 3 nights in Jun 2025

6/10 Okay

Jan

The mini golf course was all torn up and wood framed was rotten. There baseball team(s) there were tossing balls all over the pool. I had small kids the kept getting hit. The parents with them were drinking beer in the pool.
Stayed 5 nights in Jun 2025

2/10 Terrible

Timothy

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Golf is trash Not level and missing carpet The playground isn’t even covered with mulch All the vending machines are out of order
Stayed 3 nights in Jun 2025

10/10 Excellent

Taylor

Stayed 3 nights in May 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jun 2025

8/10 Good

Opal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My granddaughter enjoyed the outdoors water play area. The indoor water area was too hot and chlorine was unbearable at time.
Stayed 3 nights in Jun 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice family fun place
Stayed 2 nights in Jun 2025

10/10 Excellent

Nikki

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
This resort is amazing! Fun for the whole family!
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun and relaxing

Our family had an amazing vacation. We would definitely return. The staff was great and the rooms were clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating!
Stayed 1 night in Jun 2025

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great priced. Easy check in. Very safe. Pools stay open late.
Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, my son loved it. The staff was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Lataska

Liked: Cleanliness, amenities, property conditions & facilities
Amenities are great for kids of all ages. Great location about 10min. Drivr from Dollywood. Hotel really clean and updated What I didn't like was room wad not ready until 5:00 , check in was 3:30. The front desk did not call or act as if they even cared for nonchalant. That really made me mad. I drover over 4 hrs.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nathaniel

Stayed 2 nights in May 2025

4/10 Poor

Sheryl

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
No food at hotel and vending mastines were either all broken or only took cash and they didn’t have a vending machine or a way to give cash. Also, children were screaming all the way up until 12 A.M.
Stayed 2 nights in Jun 2025

10/10 Excellent

Reagan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice water park, condo had a bunk bed and king bed and sofa bed! Very comfy! Little patio to enjoy. Condo had a fridge/freezer, microwave, dishwasher, coffee maker, toaster, oven and stove!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jalen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Am
Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Alicia

Stayed 1 night in Jun 2025

8/10 Good

Jerry

Stayed 2 nights in Jun 2025

8/10 Good

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Only complaint was the WiFi was spotty at times.
Stayed 2 nights in Jun 2025