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Red Roof Inn & Suites Wilmington - New Castle

2.0 star property

Photo gallery for Red Roof Inn & Suites Wilmington - New Castle

Lobby
Lobby
Superior Room, 2 Double Beds (Smoke Free)
Exterior
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
1612 North DuPont Highway, Building A, New Castle, DE, 19720
  • Place, Veterans Memorial Park
    ‪1 min drive‬
  • Place, Museum of the American Road
    ‪1 min drive‬
  • Place, Bowlerama
    ‪2 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

Superior Room, 2 Double Beds (Smoke Free)

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Smoke Free)

Suite, 1 King Bed (Smoke Free)

Suite, 1 King Bed (Smoke Free)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

New Castle

When you stay at Red Roof Inn & Suites Wilmington - New Castle in New Castle, you'll be in the historical district, within a 15-minute drive of Wilmington Riverwalk and Christiana Mall. .This hotel is 11.9 mi (19.2 km) from University of Delaware and 0.1 mi (0.1 km) from Brandywine Valley.

What's nearby

  • Veterans Memorial Park - 1 min drive - 1.8 km
  • Museum of the American Road - 1 min drive - 2.1 km
  • Bowlerama - 2 min drive - 3.1 km
  • Wilmington Riverwalk - 6 min drive - 8.7 km
  • Delaware Park Racetrack and Slots - 10 min drive - 13.4 km

Getting around

  • Wilmington Station - 15 min drive
  • Philadelphia Intl. Airport (PHL) - 37 min drive

Restaurants

  • ‪Wawa - ‬7 min drive
  • ‪Wawa - ‬4 min drive
  • ‪Wawa - ‬4 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Chick-Fil-A - ‬4 min drive

About this property

Red Roof Inn & Suites Wilmington - New Castle

Red Roof Inn & Suites Wilmington - New Castle offers 80 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 80 individually furnished guestrooms, featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Belle
Clarion Belle New Castle
Clarion Hotel Belle
Clarion Hotel Belle New Castle
New Castle Clarion
Clarion Hotel Wilmington New Castle
Red Roof & Suites Wilmington
Red Roof Inn & Suites Wilmington - New Castle Hotel
Clarion Hotel Conference Center Wilmington New Castle
Red Roof Inn & Suites Wilmington - New Castle New Castle
Red Roof Inn & Suites Wilmington - New Castle Hotel New Castle

Red Roof Inn & Suites Wilmington - New Castle Reviews

Reviews

5.8
Rating 10 - Excellent. 202 out of 999 reviews
Rating 8 - Good. 170 out of 999 reviews
Rating 6 - Okay. 164 out of 999 reviews
Rating 4 - Poor. 179 out of 999 reviews
Rating 2 - Terrible. 284 out of 999 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

TERESA

Stayed 2 nights in Dec 2025

2/10 Terrible

Ateia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!! Me and my husband needed a place to stay due to a furnace problem in our home. We have a dog so this hotel was perfect. Upon checkin in I noticed we had 2 facecloths and 2 bath towels. We were staying for at least 2 nights. I asked the front desk and she told me housekepping would drop some off. Then next day I asked again as no one came. We were told they were in the laundry. What??? I asked 2 more times thru the day as someone took our original towels and trash. At 3pm I went to front desk and asked for towels. I was asked if I returned the original towels as they dont have them. I reminded her someone took then and she said they had to "check the cameras". I left, went to Walmart and purchased towels for us. Around 4pm someone knocked on my door and asked if we needed towels. This was after I called corporate who took my complaint and after calling the hotel and telling me that noone at the hotel was authorized to give us a set of towels. I have never had to ask multiple times for basic towels. Next, the residents were so noisey all day and night. Kids screaming and running down the hall at 3am. Someones tv was on 100 at 2am and they were yelling at one another while talking. I got no sleep and was told today that my repair is scheduled for Wednesday and I have located to another hotel until then.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shaundell

Stayed 2 nights in Dec 2025

2/10 Terrible

Sandra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
You are so correct in asking if the room was neglected yes it was the bed give an appearance of being clean but it wasn’t.
Stayed 1 night in Nov 2025

2/10 Terrible

Shaundell

Stayed 9 nights in Nov 2025

2/10 Terrible

Rachel

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Stayed 3 nights in Nov 2025

10/10 Excellent

Lenkia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2025

4/10 Poor

Cornelius

Travelled with family
Disliked: Amenities, property conditions & facilities
Staff not friendly at all, rooms old and everything broken in the room. Iron, Lights, phone all broken. Staff rude....
Stayed 2 nights in Nov 2025

6/10 Okay

Bharatkumar

Disliked: Cleanliness
Too much noice outer area in lobby , but bed is very comfortable , room is huge !!! No room service !!!
Stayed 2 nights in Nov 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Shaundell

Stayed 5 nights in Nov 2025

4/10 Poor

david

There was no one at the front desk when i checked in.After 15 to 18 min wait, i finally get a room key..go to the room and the key does not work. I had to go back and forth THREE times before i got a key to work. Then i had to jiggle the key to get it to work
Stayed 1 night in Nov 2025

10/10 Excellent

Shaundell

Stayed 7 nights in Oct 2025

4/10 Poor

Jorge

Stayed 1 night in Oct 2025

6/10 Okay

Dawn, Dover

N/A
Stayed 1 night in Sep 2025

8/10 Good

brandon

Stayed 7 nights in Sep 2025

2/10 Terrible

Eddie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I Hate Giving Bad Reviews But They Earned It

Not a good place to stay. Our room should not have been rented out by the property. Among other things, we had horrible animal smell, holes in the bathroom door, mold on ceiling in the bathroom, cigarette burns on the comforter and more. We were originally going to stay 4 nights but checked out the first morning, refund or no refund. I can share pictures and videos if anyone would like to see it.
Office Chair
Mold in Bathroom Ceiling
Bathroom Door
Cigarette Burn Comforter
Stayed 4 nights in Oct 2025

4/10 Poor

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2025

10/10 Excellent

Venkata Govardhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Bodine

Stayed 1 night in Oct 2025