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SureStay Plus Hotel by Best Western Brandywine Valley

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Brandywine Valley

Exterior
Lobby
Business centre
Exterior
Desk, laptop workspace, iron/ironing board, cots/infant beds

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
1807 Concord Pike, Wilmington, DE, 19803
  • Place, Alapocas Run State Park
    ‪11 min walk‬
  • Place, Nemours Mansion and Gardens
    ‪19 min walk‬
  • Place, Brandywine Creek State Park
    ‪4 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪26 min drive‬

Room options

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Business Plus Room With 1 King Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, In-Room Dvd, Colour Printer, Full Breakfast

  • Sleeps 2

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Business Plus Room With 2 Double Beds, High Speed Internet Access, Microwave And Refrigerator, In-Room Dvd, Colour Printer, Full Breakfast-Non-Smoking

  • Sleeps 4

1 Queen Bed, Non Smoking, Executive Room, Dvd, High Speed

  • Sleeps 2

1 Double Bed, Non-Smoking, Kitchenette, Dining Table, High Speed Internet Access

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Jacuzzi, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Winterthur Theme, High Speed Internet Access, Microwave and Refrigerator

  • Sleeps 2

2 Double Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

2 Double Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

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The price is NZ$133
includes taxes & fees
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About the area

Wilmington

Located in Wilmington, SureStay Plus Hotel by Best Western Brandywine Valley is connected to a shopping center, within a 10-minute drive of Grand Opera House and Wilmington Riverwalk. .This hotel is 5.8 mi (9.4 km) from Eden Park and 10.7 mi (17.2 km) from Longwood Gardens.

What's nearby

  • Alapocas Run State Park - 11 min walk - 0.9 km
  • Nemours Mansion and Gardens - 19 min walk - 1.6 km
  • Andre Harvey Studio - 19 min walk - 1.6 km
  • Brandywine Creek State Park - 4 min drive - 3.8 km
  • Wilmington Riverwalk - 6 min drive - 6.9 km

Getting around

  • Wilmington Station - 12 min drive
  • Philadelphia Intl. Airport (PHL) - 27 min drive

Restaurants

  • ‪Wawa - ‬17 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Circle K - ‬2 min walk
  • ‪Legends Lounge - ‬4 min drive
  • ‪A.I. DuPont Hospital Cafeteria - ‬4 min drive

About this property

SureStay Plus Hotel by Best Western Brandywine Valley

Pet-friendly hotel with free breakfast connected to a shopping center in Wilmington
SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 95 air-conditioned rooms featuring microwaves and DVD players. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of SureStay Plus Hotel by Best Western Brandywine Valley. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (76 centimetre high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Brandywine
Best Western Brandywine Inn
Best Western Brandywine Valley
SureStay Plus Hotel Brandywine Valley Wilmington
Best Western Plus Brandywine
Best Western Plus Brandywine Valley
SureStay Plus Brandywine Valley Wilmington
Best Western Plus Brandywine Valley Inn Wilmington
Best Western Plus Brandywine Valley Wilmington
Best Western Brandywine Valley Inn Wilmington
Best Western Brandywine Valley Wilmington
Best Western Brandywine Valley Hotel Wilmington
Best Western Wilmington
Brandywine Valley Inn Wilmington
Brandywine Valley Wilmington
SureStay Plus Brandywine Valley
SureStay Plus Hotel Brandywine Valley Best Western Wilmington
SureStay Plus Hotel Brandywine Valley Best Western
SureStay Plus Brandywine Valley Best Western Wilmington
SureStay Plus Brandywine Valley Best Western
SureStay Plus Hotel by Best Western Brandywine Valley Hotel
SureStay Plus Hotel by Best Western Brandywine Valley Wilmington

SureStay Plus Hotel by Best Western Brandywine Valley Reviews

Reviews

6.2
Rating 10 - Excellent. 251 out of 1001 reviews
Rating 8 - Good. 190 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 146 out of 1001 reviews
Rating 2 - Terrible. 243 out of 1001 reviews

6.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Dawn A

Travelled with family
Liked: Staff & service
Disliked: Amenities
Breakfast was limited there were bugs on the floor of the room and one large bug that crawled out from under the bed. There was black mold around the door frame and the window frame. The room felt musty and damp. Beds were clean, bathrooms, clean overall generally decent place to stay for one night.
Stayed 1 night in Sep 2025

6/10 Okay

Sanjeer Thaikkoottathil

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Kanda

Stayed 1 night in Sep 2025

2/10 Terrible

Mia

Stayed 1 night in Sep 2025

10/10 Excellent

Crystal

Stayed 2 nights in Sep 2025

10/10 Excellent

Alyssa

Stayed 2 nights in Sep 2025

2/10 Terrible

Telly

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my last hotel because of the jacuzzi not working among other things. So, I booked with this hotel.... soon as I got there both Jacuzzi's didn't work, wrong room, ice maker didn't work, key card never worked, and staff were REALLY RUDE!! I even called corporate to complain and send photos of how the staff let people not staying at the hotel sleep on the lobby sofa and staff just sitting around in the lobby not behind front desk. The janitor/maintenance guy was rude and felt he was a bit racist towards me.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kanda

Stayed 1 night in Sep 2025

10/10 Excellent

Eddie

Stayed 4 nights in Aug 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Alfie

Travelled with group
Disliked: Cleanliness, staff & service, room comfort

Not what we were looking for

Hotel was all round pretty dingy, small cockroaches roaming around the bathroom area, dirty towels left for us including hair, and the pool area was less than desirable. Was supposed to stay for 2 nights but moved hotel after one night. Only seemed to have one staff member on that knew what they were doing, when speaking to one woman at the desk was told I needed to come back in half an hour when someone who could “actually help” would be there. Would not recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Deceiving photos

Terrible. Smelled like smoke and urine. Pool in the photo is not the actual pool. Photos should be updated. The whole place felt dirty. The check-in person was really nice though.
Stayed 1 night in Aug 2025

8/10 Good

josh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place just not the best neighborhood
Stayed 1 night in Sep 2025

2/10 Terrible

Christiana

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called ahead and was told that the pool closes at 10. At check-in, it was confirmed that the pool would close at 10. I went to the pool around 7 and the pool was padlocked. The front desk agent lied and denied ever telling me the pool hours over the phone or at check-in. He was borderline belligerent and completely dishonest. Room 250, the shower sputs, but hardly runs at a decent speed without making a TERRIBLE sound. The sheets were dirty on one of the beds. There's a $30 fee to change rooms!
Stayed 1 night in Aug 2025

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Anurag

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jeffrey

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the walls are dated, the closet housing the refrigerator and microwave was about to fall apart, breakfast was awful. The ac unit barely worked. The parking area had vagrants hanging out on the property.
Stayed 1 night in Aug 2025

2/10 Terrible

kj

Stayed 1 night in Aug 2025

2/10 Terrible

Genese

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I chose this place was because of the amenities specifically the jacuzzi, the pool and the gym. The jacuzzi in my room didn’t work and the tub was small. The gym is an outdated old hotel room turned gym and the equipment (treadmill) is broken. Breakfast is disgusting if you don’t eat microwave eggs with pork. Spoke to manager they offered me more time at this crummy place.. maybe my standards were too high. Expect nothing and then this place would be great
Stayed 1 night in Aug 2025

6/10 Okay

John

Liked: Staff & service, room comfort
great breakfast definitely good spot for quick stay
Stayed 1 night in Aug 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had an insect infestation. Asked for a refund and the man at the desk said I had to email the manager who had been non-responsive for over a week.
Stayed 1 night in Aug 2025

10/10 Excellent

Godwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Veronica

Stayed 5 nights in Jul 2025

6/10 Okay

Denis

Stayed 1 night in Aug 2025