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SureStay Plus Hotel by Best Western Brandywine Valley

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Brandywine Valley

Lobby
Exterior
Lobby
Standard Room, 1 Queen Bed, Accessible, Bathtub
Business centre

Reviews

6.2 out of 10

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping

Explore the area

View map
1807 Concord Pike, Wilmington, DE, 19803
  • Nemours Mansion and Gardens
    ‪19 min walk‬
  • Grand Opera House
    ‪5 min drive‬
  • Wilmington Riverwalk
    ‪6 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪28 min drive‬

Room options

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Executive Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the area

Wilmington

Located in Wilmington, SureStay Plus Hotel by Best Western Brandywine Valley is connected to a shopping center, within a 10-minute drive of Grand Opera House and Wilmington Riverwalk. .This hotel is 5.8 mi (9.4 km) from Eden Park and 10.7 mi (17.2 km) from Longwood Gardens.

What's nearby

  • Nemours Mansion and Gardens - 19 min walk - 1.6 km
  • Hagley Museum and Library - 4 min drive - 3.9 km
  • Grand Opera House - 5 min drive - 5.5 km
  • Wilmington Riverwalk - 6 min drive - 6.9 km
  • Winterthur Museum, Garden and Library - 9 min drive - 6.3 km

Getting around

  • Wilmington Station - 12 min drive
  • Philadelphia Intl. Airport (PHL) - 27 min drive

Restaurants

  • ‪Wawa - ‬17 min walk
  • Circle K
  • ‪Panera Bread - ‬9 min walk
  • ‪Einstein Bros. Bagels - ‬18 min walk
  • ‪Legends Lounge - ‬4 min drive

About this property

SureStay Plus Hotel by Best Western Brandywine Valley

Pet-friendly hotel with free breakfast connected to a shopping center in Wilmington
SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 95 air-conditioned rooms featuring DVD players. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of SureStay Plus Hotel by Best Western Brandywine Valley. A complimentary breakfast is included.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • DVD player
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (76 centimetre high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Best Western Brandywine
Best Western Brandywine Inn
Best Western Brandywine Valley
SureStay Plus Hotel Brandywine Valley Wilmington
Best Western Plus Brandywine
Best Western Plus Brandywine Valley
SureStay Plus Brandywine Valley Wilmington
Best Western Plus Brandywine Valley Inn Wilmington
Best Western Plus Brandywine Valley Wilmington
Best Western Brandywine Valley Inn Wilmington
Best Western Brandywine Valley Wilmington
Best Western Brandywine Valley Hotel Wilmington
Best Western Wilmington
Brandywine Valley Inn Wilmington
Brandywine Valley Wilmington
SureStay Plus Brandywine Valley
SureStay Plus Hotel Brandywine Valley Best Western Wilmington
SureStay Plus Hotel Brandywine Valley Best Western
SureStay Plus Brandywine Valley Best Western Wilmington
SureStay Plus Brandywine Valley Best Western
SureStay Plus Hotel by Best Western Brandywine Valley Hotel
SureStay Plus Hotel by Best Western Brandywine Valley Wilmington

Reviews

SureStay Plus Hotel by Best Western Brandywine Valley Reviews

6.2

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 261 out of 1014 reviews
Rating 8 - Good. 195 out of 1014 reviews
Rating 6 - Okay. 170 out of 1014 reviews
Rating 4 - Poor. 151 out of 1014 reviews
Rating 2 - Terrible. 237 out of 1014 reviews

Reviews

4/10 Poor

Aicha

Disliked: Cleanliness, amenities
Too many restriction you can’t smoke, including vape nowhere on their property because they have contract with some damn hospital. I paid a whole lot and the place wasn’t even clean, I pay over $200 a night. After you pay on Expedia in full and you still have to put down $100 deposit and sign a damn paper saying that you won’t smoke in there or your Deposit will be gone. but OK just one night I can manage that but never again.
Stayed 1 night in Jun 2025

10/10 Excellent

Kanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
Stayed 6 nights in Jun 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Jeannie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The welcoming and attention in the main lobby was great, but after I complained about roaches there was not availability to switch rooms or to get the room discounted in price. It was disappointing.
Stayed 1 night in Jun 2025

10/10 Excellent

Shelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super professional staff, VERY clean rooms, offered&received tour of 3 rooms designed with furniture from local estates. Stunning. Beautiful. We went for the Italian Festival.
Stayed 1 night in Jun 2025

2/10 Terrible

Chelsea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible, dirty, damp, nasty. Deceiving pictures.

Room was nasty, stunk, damp, dead bugs on the floor. One bed was beat horrible, and had yellow stains on it. Bathroom belonged in the ghetto. Ceiling tiles need replaced, chipped painted bathtub, rusty, shower faucet leaked water. Not even full size pillows. Only pleasant thing about this place was the front desk last who checked us in. Don't stay here.
Stayed 1 night in Jun 2025

2/10 Terrible

Glenn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was rude pool wasn't open even though I called the said it was breakfast was also not like they explained also accused me of have a party I was there with my 2 sons that play aau basketball and my nephew who has medical problems very disappointed
Stayed 2 nights in Jun 2025

8/10 Good

Doniyor

Stayed 1 night in Jun 2025

4/10 Poor

Margaret

Liked: Staff & service
The room was dirty and had stains all over the curtains. There was a hole in the wall in the bathroom where a fan should have been. The breakfast was still not ready after 6:30 and missing bowls for cereal etc.
Stayed 1 night in May 2025

2/10 Terrible

Wanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to cancel room upon arrival bathroom was full of roaches
Stayed 1 night in Jun 2025

4/10 Poor

Mahalia

Stayed 1 night in Jun 2025

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware of this place the pictures are false and misleading. Walked into a room filled with cockroaches!!!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Travelled with family and small children
Excellent services
Stayed 2 nights in Jun 2025

6/10 Okay

Charles

It was ok!
Stayed 2 nights in Jun 2025

6/10 Okay

Kimberly

Stayed 1 night in Jun 2025

10/10 Excellent

nikkole

Stayed 1 night in Jun 2025

8/10 Good

Kelvin

Travelled with family
Liked: Cleanliness, staff & service
The outside of the property is average but the inside of the rooms are very clean.
Stayed 2 nights in Jun 2025

4/10 Poor

Iker

Disliked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First off they did not have our reservation. We were finally able to check in with the help of Expedia. We had a dirty room. Tub was gross, trash was not emptied and it looks to me like that they flipped the sheets to avoid changing them. There were also rocks all over the floor. When we checked out I told the guy at the desk I dont think the room was cleaned. He said it was prior to us checking in but wasn't inspected. All photos are attached. Definitely will not stay here again and I dont recommend it. We also found a ring and turned it into the Front Desk. I hope the owner found it.
Stayed 1 night in May 2025

2/10 Terrible

Tanidra

Stayed 1 night in Jun 2025

4/10 Poor

Michael

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Residents living there dogs, small toss pillows instead of full size pillows. Outside of hotel was very concerning.
Stayed 1 night in Jun 2025

4/10 Poor

Corey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Reserved two nights. We arrived late in the evening and got the only room available, Room 248. It reeked of cigarettes. My wife and daughter were disgusted but toughed it out the first night. Staff was good enough to move us to a room by the pool the next morning. It was much better. Only downside was the leak above the toilet from the room above that got me. Hope it wasn’t from their toilet but I fear it might have been. Pool was nice enough but not heated.
Stayed 2 nights in Jun 2025

8/10 Good

Jean, Weston

Stayed 2 nights in Jun 2025

8/10 Good

Fennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

NANCY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located. Breakfast could have had more/ better selection.
Stayed 1 night in Jun 2025