4/10 Poor
Richard
Travelled with family
9 Aug 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
Before our arrival date we notified the property that we would have a dog with us. Nobody informed us that there would be an extra $75 fee for this until check in time. The tv in the bedroom didnt work. The phone didnt work. The toilet paper was low. There was no paper towels. During the night there was a fire in another room and the building was evacuated. After the emergency the firefighters allowed us back in the building. Nobody from the hotel staff checked on us to assure us that all was ok. Someone should have contacted us, as guests, and made sure we were ok after such a traumatic ordeal but nobody did. So, in short, we paid full price plus $75 for a suite that wasnt stocked properly and had faulty equipment. We were evacuated to the parking lot at 3AM and never checked on to make sure we were ok. We could not get ANY restaurants to deliver to our location. This is not how i would treat a guest at my home.
Richard
Stayed 1 night in Aug 2025



























