Quality Inn Gaylord

2.5 star property

Photo gallery for Quality Inn Gaylord

Lobby
Free daily buffet breakfast
In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
137 West St, Gaylord, MI, 49735
  • Place, Bavarian Falls Park
    ‪13 min walk‬
  • Place, Gaylord Discovery Center
    ‪2 min drive‬
  • Place, Otsego County Sportsplex
    ‪3 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Gaylord

Located in Gaylord, Quality Inn Gaylord is within a 5-minute drive of Otsego County Historical Museum and Call of the Wild Museum. .This hotel is 0.9 mi (1.5 km) from Bavarian Falls Park and 1.3 mi (2.1 km) from Otsego Memorial Hospital.

What's nearby

  • Bavarian Falls Park - 13 min walk - 1.1 km
  • North Central State Trail - 2 min drive - 1.8 km
  • Gaylord Discovery Center - 2 min drive - 3.3 km
  • Otsego County Sportsplex - 3 min drive - 3.3 km
  • Gaylord's City Elk Park - 3 min drive - 2.2 km

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 49 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Five Guys - ‬15 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Qdoba Mexican Eats - ‬2 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Quality Inn Gaylord

Hotel in Gaylord with free breakfast and a fitness center
Quality Inn Gaylord offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 117 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.2
Rating 10 - Excellent. 150 out of 1004 reviews
Rating 8 - Good. 283 out of 1004 reviews
Rating 6 - Okay. 231 out of 1004 reviews
Rating 4 - Poor. 175 out of 1004 reviews
Rating 2 - Terrible. 165 out of 1004 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Disliked: Property conditions & facilities
The property itself was not very clenly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Leslie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and over price asked to talk to a manger and never a response after a note was left for them!
Stayed 2 nights in Jul 2025

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The price for the rooms were great. The rooms were clean. I did not like that. Our entrance door top hinge was broke off hard to close the door complained to the front desk twice, and it wasn’t fixed.
Stayed 2 nights in Jul 2025

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Shane

The staff were very helpful finding an item I left and keeping it for to pick up when I was headed home. Great job!
Stayed 1 night in Jul 2025

6/10 Okay

Dennis

Need a better breakfast and quicker check-in. Ugly carpet in hallways
Stayed 1 night in Jul 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was kind of run down although the room was clean and the beds were comfortable.
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathtub was filthy .. dirt ring around the whole tub.. bottom of tub was filthy and had rust spots.. Ceiling had mold.. whole hotel room smelled.
Stayed 1 night in Jul 2025

6/10 Okay

chris

Business traveller
Liked: Cleanliness
water would not go down in shower, thats a big no no.
Stayed 1 night in Jul 2025

4/10 Poor

Stacey

Business traveller
Liked: Cleanliness, staff & service
No accommodations for elderly and/or handicapped. Made us climb large amount of stairs to get to room and we are senior citizens. Kind of a run down place.
Stayed 1 night in Jul 2025

4/10 Poor

Cathy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and dirty

There had been a very bad leak above window, so the plaster was falling down,,bad water stains on ceilings above and on curtains. There was also mold on the white curtains that you pulled shut. People's in the room next to us was up all night long and the walls are thin so it sounded like they were in our room. No one came to check on the breakfast so things had ran out ...Employees were just hanging out in the lobby sitting on the couch ,while one of the Employees kids were running around outside. When i checked out that employee took my card..never asked how things went. Also stains on one of the pillows on our bed was disgusting!
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
About as good as you can find in the area.
Stayed 1 night in Jul 2025

2/10 Terrible

Tracy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe place.
Stayed 1 night in Jun 2025

2/10 Terrible

DONALD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

It's not the best

The property seemed to be going through some renovations. Our room was partially painted, the bathroom door was extremely hard to close, and the jet tub didn't work. The pool and hot tub were nice and clean
Stayed 1 night in Jul 2025

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Price was good but the place needs some work

Rooms were booked everywhere so we looked for what ever had an opening and was reasonably priced. Hotel appeared clean at 1st glance, the young man at the front desk was not very informative… he gave us our keys and told us to drive around to the side for our room, no mention about internet, breakfast, or checkout the next day… nothing! Walked into our room and it was freezing cold, tried to adjust the air conditioning but couldn’t so we ended up shutting it off. The frame around the door was broken like someone had forced the door at some point and no one bothered to fix it properly. The drapes on one side were falling off the rod. 3 large pesty flies bugged the room our entire stay. Breakfast was bare basics.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Stayed 1 night in Jul 2025

2/10 Terrible

Trevor

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This property is horrible and the staff knows it which is why when I went through Expedia to get a refund they ignored the calls from Expedia. People smoking in the pool. Staff that can’t be bothered with problems. Broken windows and dirty rooms. When I went to check in there weren’t even real sheets on the bed.
Beds
Beds
Stayed 3 nights in Jul 2025

4/10 Poor

Asif

Travelled with family, Travelled with family and small children
Disliked: Amenities
Extremely outdated and everything is essentially falling apart including the furniture in the room. What we paid for this property was insane for what it offers/look like. Would not stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Erik

Travelled with family
Disliked: Amenities
Dirty. Very dirty. Avoid.
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Colton

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025