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Holiday Inn by IHG

3.0 star property

Photo gallery for Holiday Inn by IHG

Exterior
Meeting facility
Exterior
Interior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
101 W Springbrook Dr, Johnson City, TN, 37604
  • Place, Johnson City Mall
    ‪19 min walk‬
  • Place, East Tennessee State University
    ‪6 min drive‬
  • Place, Johnson City Medical Center
    ‪6 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(35 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

8.6 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Garden Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Garden Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Sleep Inn & Suites Johnson City
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 865 reviews
The price is NZ$172
includes taxes & fees
22 Mar - 23 Mar
Sleep Inn & Suites Johnson City

About the area

Johnson City

A stay at Holiday Inn by IHG places you in the heart of Johnson City, within a 5-minute drive of Johnson City Mall and Wallabies. .This hotel is 2.3 mi (3.7 km) from Liberty Bell Tennis Center and 2.9 mi (4.6 km) from Franklin Woods Community Hospital.

What's nearby

  • Johnson City Mall - 19 min walk - 1.7 km
  • Winged Deer Park - 5 min drive - 5.6 km
  • Freedom Hall Civic Center - 5 min drive - 3.3 km
  • East Tennessee State University - 6 min drive - 7.0 km
  • Johnson City Medical Center - 6 min drive - 8.6 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 22 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Texas Roadhouse - ‬20 min walk
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Don Chentes - ‬15 min walk
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬18 min walk

About this property

Holiday Inn by IHG

Holiday Inn by IHG offers 205 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 205 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including a hot tub, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Johnson City? This hotel has 11000 square feet (1022 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Holiday Inn by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Johnson City
Holiday Inn Johnson City

Holiday Inn by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 309 out of 710 reviews
Rating 8 - Good. 198 out of 710 reviews
Rating 6 - Okay. 98 out of 710 reviews
Rating 4 - Poor. 66 out of 710 reviews
Rating 2 - Terrible. 39 out of 710 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Immanuel

Travelled with family, Business traveller
Liked: Cleanliness
The staff was friendly overall, though a bit aggressive at first before becoming more accommodating. The space was nice and the room was comfortable, with clean white linens; however, there was an unusual odor in the room. I also noticed a small grass-type bug under the bathroom mirror, and the mold around the tub appeared to have been painted over with white paint. The stay was okay overall. The lobby was excellent, and I appreciated the complimentary warm beverages and water. Considering the cost, the experience was acceptable for the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Dan

Stayed 2 nights in Dec 2025

10/10 Excellent

Caleb

Stayed 1 night in Dec 2025

8/10 Good

Dasan

Stayed 1 night in Dec 2025

8/10 Good

Erin

Stayed 1 night in Nov 2025

10/10 Excellent

Abbey

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Nov 2025

8/10 Good

Jon

Stayed 1 night in Nov 2025

10/10 Excellent

Misty

Stayed 2 nights in Nov 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

8/10 Good

Vytautas

Liked: Amenities
Room was large and very clean. Staff very friendly. Only free Breakfast would’ve made it even better. But okay.
Stayed 1 night in Nov 2025

6/10 Okay

Regina, Belfry

Staff was friendly when checking in. Was given first floor room with an adjoining door but was assured later that it was no longer an adjoining room. Could hear guests in other room at night talking through the door.
Stayed 1 night in Nov 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness
We had no heat in our room the first night of our two-night stay.
Stayed 2 nights in Nov 2025

6/10 Okay

Traci

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel appears run down except for the lobby.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The entire experience was wonderful and if I return next year I plan to return!
Stayed 3 nights in Sep 2025

8/10 Good

Anthony

Stayed 1 night in Oct 2025

4/10 Poor

Rachel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Extremely outdated. The door to our room was the worst. There was no peep hole and it didn’t feel like it was securely closed. Not the cleanest hotel I’ve been in but also not the worst. Just really run down and doesn’t appear they have even attempted to update.
Stayed 1 night in Oct 2025

2/10 Terrible

William

Travelled with family
Disliked: Staff & service, property conditions & facilities

Horrible customer service

The front office staff was anything but helpful. We were double charged for our room and told too bad- take it up with somebody in billing the morning. When we addressed it with the front desk in the morning, not only did they not fix their error, we ended up with a third charge for the hotel room. I’m giving them 48 hours to get it fixed, but we will never stay at this hotel again and they need to provide training for customer service staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Ricky

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and comfortabl
Stayed 2 nights in Oct 2025

8/10 Good

Leslie

Stayed 1 night in Oct 2025

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Could not turn off loud hvac fan. Hard bed that felt wore out. And fresh stain on the towel. Bottom ten worse hotel stays I’ve had.
Stayed 1 night in Oct 2025

10/10 Excellent

Colby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always great!

Love staying here when we go to the Bristol night race. Great place.
Stayed 4 nights in Sep 2025

4/10 Poor

William

Stayed 1 night in Oct 2025

6/10 Okay

William

Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025