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TownePlace Suites York

3.0 star property

Photo gallery for TownePlace Suites York

Suite, 2 Bedrooms
Property amenity
Suite, 2 Bedrooms
Lobby
Dining

Popular amenities

  • Kitchen
  • Pool
  • Parking available
  • Breakfast included
  • Pet-friendly
  • Gym

Explore the area

Map
2789 Concord Rd, York, PA, 17402
  • York Galleria
    ‪16 min walk‬
  • Hollywood Casino York
    ‪2 min drive‬
  • Harley Davidson Factory
    ‪5 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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The price is NZ$190
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About the area

York

With a stay at TownePlace Suites York in York, you'll be within a 5-minute drive of York Galleria and Hollywood Casino York. .This hotel is 2.1 mi (3.3 km) from Rocky Ridge Park and 2.1 mi (3.4 km) from York Little Theatre.

What's nearby

  • York Galleria - 16 min walk - 1.4 km
  • Hollywood Casino York - 2 min drive - 1.5 km
  • Haines Shoe House - 3 min drive - 3.9 km
  • Harley Davidson Factory - 5 min drive - 5.0 km
  • Heritage Hill Golf Course - 5 min drive - 3.8 km

Getting around

  • Mount Joy Station - 23 min drive
  • Harrisburg Intl. Airport (MDT) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Round the Clock Diner East - ‬3 min drive
  • ‪Starbucks - ‬17 min walk

About this property

TownePlace Suites York

Hotel in York with free breakfast and a 24-hour fitness center
TownePlace Suites York offers 101 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 40-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
A complimentary continental breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 3.00 per night
  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Hotel York
Towneplace Suites York
TownePlace Suites York Hotel
TownePlace Suites
TownePlace Suites York York
TownePlace Suites York Hotel
TownePlace Suites York Hotel York

TownePlace Suites York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 160 reviews
Rating 8 - Good. 32 out of 160 reviews
Rating 6 - Okay. 15 out of 160 reviews
Rating 4 - Poor. 9 out of 160 reviews
Rating 2 - Terrible. 9 out of 160 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Bryling

Stayed 1 night in Apr 2025

2/10 Terrible

Shannon

Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Hyejin

Stayed 2 nights in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Great service by front desk
Stayed 1 night in Mar 2025

8/10 Good

Lori

Travelled with family
Nice stay. Good breakfast, accommodating staff and very nice clean building
Stayed 1 night in Feb 2025

6/10 Okay

Sasha, Port St Lucie

Travelled with partner
Property smell likes carpet cleaner. It’s a pet friendly hotel but smell like covering the animals Oder with carpet cleaner. The room was nice and place in general was clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kettly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and knowledgeable staff. Quiet and clean!
Stayed 1 night in Feb 2025

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities

Below Marriott Brand Standard

An unusual, subpar stay. A couple of large, black garbage bags in hallways, dogs barking in rooms, smell of people cooking dinners, filling hallways. Felt like many people were homesteading long-term here. Plus, they had the nerve to charge for parking out in the middle of nowhere. Breakfast was standard hotel quality and acceptable. Noticable rust in bathroom, no drain cover worked. Furnishing showing wear. I don't understand why tje beds had half-size pillows?! Really? Is that a savings?
Odd to cram fridge into space that used to be the hallway closet.
Mirror is worn
Rut in shower
Annoying that fridge door was crammed against door to hall making it difficult to access. Doors are easily reversible on fridge, but hotel was to lazy to reverse door on fridge.
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The people were wonderful. The rooms were not. I was given another due to a sagging mattress in the first room. Both lacked the basics. Two sagging mattresses. My rear end sank. The lights in the living room were out. Neither TV remote worked, thus no television. I checked out around 2:30am. I took pictures. I expect better from Marriott. I will expect a refund, not a credit. I booked through Expedia, yet I trust the manager of this Marriott will advocate on my behalf.
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Liked: Cleanliness, staff & service, amenities
The two people greeting me at the front desk were a pleasure to deal with. Unfortunately, the beds in two different rooms were uncomfortable. Soft like hammocks. Rooms 406 and another room. The lights over the living room were out. I checked out around 2:30 am. I canceled my second night. and took pictures of these issues. I can only hope Expedia will issue a refund. And I expected better from a Marriott.
Stayed 1 night in Dec 2024

6/10 Okay

R Robert

Travelled with partner
Disliked: Property conditions & facilities
I always prefer to stay at TownePlace Suites whenever traveling, and I've come to expect a high standard. It was still relatively comfortable and clean. But for TownePlace Suites, this is the worst one ever I've visited. The room was configured with the closet door inside the bathroom instead of the hallway. That was strange, inconvenient and very impractical. The microwave light didn't work. There was no clock and NO SHOWER CURTAIN. The last was remedied with relative ease, but that's a big oversight in my opinion. The common areas were in some disrepair. One hotel storage area had a door with a broken hinge and a big sign saying "DO NOT CLOSE THIS DOOR". How about fixing the hinge instead of making this sign?
Stayed 2 nights in Oct 2024

10/10 Excellent

Janella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impromptu Honeymoon!!!

Our stay was excellent. Unique the evening concierge was excellent and accommodating. Will definitely visit again.
Stayed 1 night in Aug 2024

10/10 Excellent

STEPHEN, Seaford

Travelled with family
Terrific staff.
Stayed 3 nights in Jul 2024

8/10 Good

Tang

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 8 nights in May 2024

8/10 Good

Joshua

Travelled with family
We stayed in a room with two bedrooms very nice but lots of small stuff that needed to be fixed that seemed to be easy such as shampoo fell off the shower before we got there but they just put on the shelf of shower, small holes, cleaning inconsistent wall was dirty by the table, one light clean one dirty, then after checking out and getting home they charged us for room damage for a light and that was apparently ripped off the bedroom wall but ended up giving us our money back after inquiring about it, overall very nice staff and place just little details that need attention
Stayed 2 nights in May 2024

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor Customer Service and Faulty Charges

We got a handicap-accessible room, which we did not want, and the shower water goes everywhere. The shampoo which was supposed to be permanently anchored to the wall, was on the floor and broken when we entered the room. When we checked out, they said that they had the wrong credit card on file. I paid in advance, but he flagged us down in the parking lot saying I owed $194 for each night. He asked for my credit card, which I instinctively gave him. When I pulled up the reservation on my phone and showed him I already paid, he said he had no choice and ran my card without my permission. I asked for a manager and he said no one was available. I asked for a receipt, and he gave me one that showed I was charged $194 per night but my room rate was $204. he said, "well you got a discount then". I told him no, because I was charged twice. I showed it too him and he said he was fine now that I had been charged and he could not anything about it, he told me speak to the manager and gave me a card. I checked with my credit card company when I got home and only $10 was charged and not $194 per night. This guy clearly did not know what he was doing and I have no idea why $10 was charged because we never bought anything. Now I need to contact my credit card company... We were leaving early because my daughter had been injured in a sports tournament and she sat int he car while we argued about this in pain... will never go to another TownePlace.
Stayed 2 nights in Apr 2024

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2024

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in, it took over an hour. The hotel was completely booked due to a few tournaments in town. They only had one employee at the front desk. She as lovely but so overwhelmed!
Stayed 2 nights in Jan 2024