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The Aberdeen Altens Hotel

4.0 star property

Photo gallery for The Aberdeen Altens Hotel

Indoor pool
Reception
Exterior
Premium Quadruple Room, 2 Double Beds
Breakfast, lunch, dinner served; British cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar

Explore the area

View map
Souterhead Road, Aberdeen, Scotland, AB12 3LF
  • Union Square Shopping Centre
    ‪5 min drive‬
  • Robert Gordon University
    ‪5 min drive‬
  • Aberdeen Harbour
    ‪6 min drive‬
  • Aberdeen (ABZ)
    ‪18 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Quadruple Room, 2 Double Beds

Premium Quadruple Room, 2 Double Beds

Premium Quadruple Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(39 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Aberdeen

A stay at The Aberdeen Altens Hotel places you in the heart of Aberdeen, within a 5-minute drive of Duthie Park Winter Gardens and Aberdeen Harbour. .This eco-certified hotel is 2.6 mi (4.1 km) from Union Square Shopping Centre and 2.8 mi (4.5 km) from The Trinity Centre.

What's nearby

  • Union Square Shopping Centre - 5 min drive - 3.9 km
  • Robert Gordon University - 5 min drive - 4.2 km
  • Aberdeen Harbour - 6 min drive - 4.2 km
  • His Majesty's Theatre - 6 min drive - 4.9 km
  • University of Aberdeen - 9 min drive - 6.8 km

Getting around

  • Aberdeen Station - 10 min drive
  • Aberdeen Airport (ABZ) - 24 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The White Cockade - ‬4 min drive
  • ‪Burger King - ‬4 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Costa Coffee - ‬3 min drive

About this property

The Aberdeen Altens Hotel

Eco-certified hotel with a health club and a sauna
The Aberdeen Altens Hotel offers 216 accommodations with safes and hair dryers. 32-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 216 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a hair salon, and a banquet hall.
Enjoy British cuisine at Coast and Keg, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7:30 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7:30 AM and 11 AM.
Coast and Keg - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 12 to 15.95 for adults and GBP 5 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coast and Keg

Things to do

  • Children's pool
  • Golf
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Windsurfing

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 12 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.00 to 15.95 for adults, and GBP 5 to 12 for children
  • Uncovered self parking fee: GBP 3.00 per night
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Thistle Aberdeen Altens Hotel Aberdeen
Thistle Aberdeen Altens Scotland
Thistle Hotel Aberdeen
Aberdeen Altens Hotel
Altens Hotel
Aberdeen Altens
Altens
The Aberdeen Altens Hotel Scotland
Thistle Aberdeen Altens Hotel
Thistle Aberdeen Altens
The Aberdeen Altens
The Aberdeen Altens Hotel Hotel
The Aberdeen Altens Hotel Aberdeen
The Aberdeen Altens Hotel Hotel Aberdeen

The Aberdeen Altens Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1005 reviews
Rating 8 - Good. 336 out of 1005 reviews
Rating 6 - Okay. 97 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Jun 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
One night Staff are lovely And the rooms although ok are tired Chairs in room had seen better days But Would stay again For convenience
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL & CLEAN HOTEL, We All Enjoyed our Stay, Even Our 4 year Old, Said Thanks for Bringing him there. You cant Buy that, My Heart Melted. & His Grandads. 💙
Stayed 1 night in Jun 2025

4/10 Poor

Stewart

Travelled with partner
Disliked: Staff & service
Not a great stay. Paid for early check in only to be told our room wasnt ready! Then tried to chsrge me for breakfast when i had already included it. Were woken up numerous times by loud guest in a nesrby room. Woke up to vomit all over the corridor outside our room. Wont be back
Stayed 1 night in Jun 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paige

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room, super friendly staff and food in restaurant is excellent.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

Stayed 1 night in Jun 2025

4/10 Poor

Jeff

Disliked: Amenities, property conditions & facilities
Old, well worn and with hidden costs like paid parking even though the hotel is well out of the city with its own large parking lot. Cheap but not cheap enough to stay again.
Stayed 2 nights in May 2025

8/10 Good

QAMAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it would have been great if i could have got an hotel letter headed invoice although i booked through expedia
Stayed 3 nights in May 2025

8/10 Good

Timothy

Stayed 1 night in May 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room. Very tasty breakfast with a great selection of items. Evening dinner didn’t disappoint either, great menu and food was delicious and reasonably priced. Restaurant staff were very friendly and attentive. Swimming pool and gym were great too. Would definitely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure I would go there for a week on holiday, but great for a short or business visit. Great restuarant and food, helpful staff. Lovely bathroom. Bedroom nice but average size. Would definitely stay again. Thanks
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a good location for business in Aberdeenshire. Excellent gym to stay fit. The food and drink is good quality at a good price. Always stay here when I am in Aberdeen.
Stayed 1 night in May 2025

8/10 Good

Emem

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Keyana

Stayed 1 night in May 2025

8/10 Good

Deborah c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EV charging just outside the city

We picked this primarily with EV charging in mind, and weren't disappointed either. Comfy beds, nice meals. Friendly staff, clean. Its 3 miles south of the city but the city parking is good and the traffics not bad.
Stayed 2 nights in May 2025

4/10 Poor

Pooja

Travelled with family
Disliked: Staff & service, room comfort

Rude Staff was New and no solution offered.

The reception staff was extremely rude and not accomodating. It was easter break when i visited. I had booked the pool for use with my son btw 4pm - 5pm post check in but was sent back when we arrived at the pool by the staff. Staff was extremely rude and unprofessional. There was no mannerism in her speaking - she mentioned i cant go in even though i have booked in with my room. I was disappointed by her behaviour and reported it to the front desk only to get an answer " she is new" but not a solution to the inconvenience i had faced. My son and I booked the hotel mainly for the pool use and some time together. After hours of my argument for a solution, i was offered to come between 6am -7am the next day. I did it for my son but am never visiting again. Ruined our time and relaxation there.
Stayed 1 night in May 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tomaro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wash rags and had to pay to parking
Stayed 1 night in May 2025

8/10 Good

Graeme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kareen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We regularly stay here because of the spa, the breakfasts, the dining options in the evening & ease of parking. The staff are polite, friendly and efficient. The new pancake machine at breakfast is a good addition.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jon-Paul, Bristol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place helpful staff good food reasonable prices
Stayed 1 night in Apr 2025

8/10 Good

I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok apart from only a coffee maker in room with tiny coffee mugs and I hate coffee
Stayed 1 night in Apr 2025

10/10 Excellent

Christine Jean

Stayed 2 nights in Apr 2025