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Comfort Inn & Suites Copley Akron

2.5 star property

Photo gallery for Comfort Inn & Suites Copley Akron

Lobby
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Desk, blackout curtains, iron/ironing board, rollaway beds
Lobby
Desk, blackout curtains, iron/ironing board, rollaway beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
160 Montrose West Ave, Akron, OH, 44321
  • Place, Shisler's Cheese House
    ‪3 min drive‬
  • Place, Summit Mall
    ‪4 min drive‬
  • Place, Cuyahoga Valley National Park
    ‪6 min drive‬
  • Airport, Akron, OH (AKC-Akron Fulton Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Akron

Located in Akron, Comfort Inn & Suites Copley Akron is within a 15-minute drive of Cuyahoga Valley National Park and University of Akron. .This hotel is 2.6 mi (4.2 km) from Summit Mall and 3.3 mi (5.4 km) from AMF Riviera Lanes.

What's nearby

  • Shisler's Cheese House - 3 min drive - 4.2 km
  • Summit Mall - 4 min drive - 4.0 km
  • AMF Riviera Lanes - 5 min drive - 7.1 km
  • Cuyahoga Valley National Park - 6 min drive - 8.1 km
  • Copley Golf Range - 6 min drive - 8.1 km

Getting around

  • Akron, OH (AKC-Akron Fulton Intl.) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Mustard Seed Market - Grocery - ‬4 min drive

About this property

Comfort Inn & Suites Copley Akron

Comfort Inn & Suites Copley Akron offers 51 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 51 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Comfort Inn & Suites Copley Akron. A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 22 2026 to March 29 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus West Akron Inn Suites
Best Western Plus West Akron
Best Western Plus West Akron Inn

Comfort Inn & Suites Copley Akron Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 297 out of 971 reviews
Rating 8 - Good. 254 out of 971 reviews
Rating 6 - Okay. 167 out of 971 reviews
Rating 4 - Poor. 102 out of 971 reviews
Rating 2 - Terrible. 151 out of 971 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Devonte

Stayed 1 night in Nov 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was dirty. Not vaccuumed. There was pecans on the floor. The lamps and tables were dusty. The TV glitches and the volume cuts in and out. If I had seen it before I reserved it, I wouldnt have stayed. The front desk girl at check in said nothing about reserving an additional $100 on my credit card. Didn't know until I went to use it and was declined. She was very rude.
Stayed 1 night in Dec 2025

10/10 Excellent

Jermaine

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice size room
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Pool was a nice temperature, everything clean and in working order. Breakfast was fresh and well stocked. All the employees were super friendly. Loved the lemon water in the lobby. Thanks for the great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

john

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I enjoyed my stay here. It was comfy
Stayed 1 night in Nov 2025

8/10 Good

Evelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean beds comfortable. There was shampoo conditioner and soap.
Stayed 2 nights in Aug 2025

8/10 Good

Anita

Nice stay
Stayed 1 night in Oct 2025

6/10 Okay

Kenneth

Liked: Staff & service, room comfort
Breakfast was great. There was an odd smell in our room. Some kind of cleaner maybe. Hotel was clean but very dated
Stayed 3 nights in Oct 2025

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Jesse

Stayed 1 night in Oct 2025

2/10 Terrible

david

Disliked: Amenities, property conditions & facilities
Horrible
Stayed 1 night in Oct 2025

10/10 Excellent

david

Liked: Amenities
Iwiw
Stayed 1 night in Oct 2025

10/10 Excellent

Agnes

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Janis

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lights on elevator buttons don’t work, carpets in hallways seem filthy, had to call front desk for toilet paper & towels. All lamps unplugged in room, outlets loose, so having trouble charging phones. Haven’t gotten to the bathroom or breakfast yet.
Stayed 1 night in Oct 2025

2/10 Terrible

Laresha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Brent

Room was in a quiet hallway.
Stayed 1 night in Oct 2025

2/10 Terrible

Donna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bathroom was disgusting. I went and purchased clorox cleaner to clean before using. Hair on tub walls and floor. Room had very strong oder of Marijuana which triggered a migraine with nausea. The elevator was scarier than a halloween haunted house.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Suzanne

Disliked: Cleanliness, property conditions & facilities
Old, dirty, broken. Will not stay at this location again.
Stayed 1 night in Sep 2025

4/10 Poor

Kayleigh

Travelled with partner
Disliked: Cleanliness, amenities
We found a blood stain on the comforter that wasn’t ours… someone else’s personal lubricant left behind in the drawer under the microwave. There was paint chipping all over and it was very outdated. A bit grungy in spots. A staff member talked to us at breakfast and was very friendly but we couldn’t really find other staff around to address our other issues, get more towels or toilet paper etc. wasn’t over all super clean.
Stayed 3 nights in Sep 2025

2/10 Terrible

Becky

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is in a state of disrepair. The elevator barely works and is incredibly rickety. The whole hotel smells like sour milk, and our room was disgusting. There were crumbs all over our carpet, candy in the chair, hairs all over the bathroom, gross stains in the fridge, and dirty bathroom mirror. We were only staying one night so decided to stick it out until we went to bed around midnight and found a dried up puddle of pee. We left immediately and the woman at the desk was rude and I have been refused a refund by the property. I have escalated to corporate in hopes of a resolution. Horrible experience and would never recommend
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Stayed 1 night in Sep 2025

4/10 Poor

Angie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at this hotel for 1 night had we needed to stay longer, we would've changed hotels. The elevator is broken and you have to use the stairs to get to your room. The bath tub still had hair in it, the faucet was dripping and there was lots of mold in the shower. We also opened the closet door then it wouldn't shut. The pool was also closed for maintenance. Signs indicate an ice machine on the first floor but there wasn't an ice machine to be found.
Stayed 1 night in Sep 2025

6/10 Okay

Kathryn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Business stay

It wasn’t the worst place I’ve stayed, but the n my one night stay, the elevator was out of service, the closet door didn’t open because there was no bottom track, the comforter had something on it that didn’t appear to have been washed, and there was someone else’s bar of soap in my shower. But the bed was comfortable and the people at the front desk were very friendly.
Stayed 1 night in Sep 2025