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Comfort Inn & Suites Copley Akron

2.5 star property

Photo gallery for Comfort Inn & Suites Copley Akron

Free daily self-service breakfast
Desk, blackout curtains, iron/ironing board, rollaway beds
Lobby
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Parking included

Explore the area

View map
160 Montrose West Ave, Akron, OH, 44321
  • Summit Mall
    ‪4 min drive‬
  • Stan Hywet Hall and Gardens
    ‪13 min drive‬
  • University of Akron
    ‪14 min drive‬
  • Akron, OH (CAK-Akron-Canton)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Parking included
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The price is NZ$134
includes taxes & fees
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About the area

Akron

Located in Akron, Comfort Inn & Suites Copley Akron is within a 15-minute drive of Cuyahoga Valley National Park and University of Akron. .This hotel is 9.8 mi (15.7 km) from Blossom Music Center and 2.5 mi (3.9 km) from The Golf Improvement Center.

What's nearby

  • Summit Mall - 4 min drive - 4.0 km
  • Stan Hywet Hall and Gardens - 13 min drive - 14.5 km
  • University of Akron - 14 min drive - 20.1 km
  • Akron Civic Theater - 14 min drive - 20.1 km
  • Blossom Music Center - 18 min drive - 16.5 km

Getting around

  • Akron, OH (AKC-Akron Fulton Intl.) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Swensons Drive-In - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Town Tavern - ‬4 min walk

About this property

Comfort Inn & Suites Copley Akron

Hotel in Akron with free breakfast and a fitness center
Comfort Inn & Suites Copley Akron offers 51 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 51 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Comfort Inn & Suites Copley Akron. A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus West Akron Inn Suites
Best Western Plus West Akron
Best Western Plus West Akron Inn

Comfort Inn & Suites Copley Akron Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 284 out of 936 reviews
Rating 8 - Good. 244 out of 936 reviews
Rating 6 - Okay. 166 out of 936 reviews
Rating 4 - Poor. 98 out of 936 reviews
Rating 2 - Terrible. 144 out of 936 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

richard

Disliked: Property conditions & facilities, room comfort

Disappointed.

Stayed in Comfort inn and suites before and was very satisfied. This one, not so much. Mold growing in the cracks of the shower stall, poor water pressure in the shower, TV guide didn't match the actual channels, and the elevator broke down, meaning I had to walk down from 3rd floor to breakfast area, and then back up (I have COPD) which was not good.
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Travelled with family
Liked: Staff & service
someone spit on the door and on the counter in the bathroom below the sink
Stayed 1 night in Jun 2025

8/10 Good

Dwayne

Stayed 4 nights in Jun 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The elevator was down but the staff was kind an accommodating. Very clean!
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Stay away

No one even occupies the front desk. We were harassed in the lobby by a man and there was no one there to even report it to.
Stayed 1 night in Jun 2025

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv issues. Bed comforter has multiple spots. No trash can in the room.
Stayed 1 night in Jun 2025

6/10 Okay

Tom

Stayed 2 nights in Jun 2025

6/10 Okay

Bryan

Travelled with partner
Liked: Cleanliness
Price was decent enough but outside of property was something to behold. I wasn’t sure if the place was open as grass wasn’t cut and they had dead trees. Breakfast could be better; not much variety. Better off paying for one down the street. Absolutely no water pressure in showers. Room itself was clean and hallways too.
Stayed 3 nights in Jun 2025

4/10 Poor

Jerome

Business traveller
Disliked: Property conditions & facilities
Check-in was not as expected but wasn't hotels fault, room was okay, most services were good but the elevator was problem as I have a breathing condition and was on the 4th floor.
Stayed 2 nights in Jun 2025

6/10 Okay

Lucas

Liked: Staff & service
Disliked: Property conditions & facilities
The room was fine as a place to crash for the night. We paid a little extra for the hot tub room, but upon seeing the hot tub, I was not interested in getting in. The bottom of the tub looked cracked, like you would scratch yourself on it. It also seemed like the original outer panels of the hot tub had been replaced? Our room was ok, but not in great shape- sagging ceiling tiles, patched holes in the walls that hadn't been painted over, tooth paste splattered on the bathroom mirror, etc. The whole hotel definitely had a musty smell as well. Not terrible, but I honestly wish we would've just spent a little extra and stayed somewhere nicer.
Stayed 1 night in May 2025

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice and relaxing
Stayed 2 nights in May 2025

8/10 Good

Desiree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great but the lack of upkeep is catching up. The halls smelled like complete cigarette even though it is non smoking.
Stayed 1 night in May 2025

2/10 Terrible

jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I called the night before our stay. To make sure that the pool was open. I was told 2 times by the man on the phone that the pool was open when we got there. It was not open.So we decided not to stay there. Unfortunately, we had already checked in so they would not refund our money. As of today, which is five days later, we still have not.He received a refund. I suggest highly not to stay here.
Stayed 2 nights in May 2025

4/10 Poor

Marilee

Disliked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

outhay

Disliked: Cleanliness, property conditions & facilities
The pool did not work and that was the main reason we picked this place
Stayed 1 night in May 2025

4/10 Poor

Erin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had no water pressure and I had to shower using the ice bucket. The 3rd floor smelled like smoke.
Stayed 1 night in May 2025

8/10 Good

patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell that there was someone with an eye for decor. The room was large and comfortable especially comfortable was the bed and great warm blankets
Stayed 1 night in May 2025

4/10 Poor

George

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights, housekeeping never visited the room, so we ran out of towells, in room coffee, and tissues. We had to ask to have more towells. Trash was never removed from the room so we used to trash can by the elevator. The ELEVATOR seemed dangerous! It made a horrible, loud, vibrating noise as it came to a stop on the 3rd floor. Scared the crap out of us so we did not set foot in it again. The pool water was pretty cloudy so we chose not to use it. Water pressure was dismal. And if you prefer a rock hard extremely firm bed...this is the place for you. Only positive....the staff were very nice at the front desk.
Stayed 3 nights in May 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would chose to stay there again

Wall plug near bed is faulty and kept flickering. Annoying but we did let front desk know for future safety. All employees were kind and gracious. Room was well taken care of and clean.
Stayed 3 nights in May 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

6/10 Okay

Sandra

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Some of the rags were stained and we didn't have the toilet paper. Also, the shower is messed up and sprays everywhere
Stayed 1 night in May 2025

10/10 Excellent

Leona

Stayed 5 nights in Apr 2025

2/10 Terrible

Thomas

Stayed 2 nights in Apr 2025

8/10 Good

Don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Akron for the weekend

The hotel was close to where I needed to be at a decent price. The morning breakfast buffet was limited but the food was hot and the woman who prepared breakfast station could not have been any nicer. Overall, i would stay at this location if and when I get back to this area.
Stayed 2 nights in Apr 2025