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SureStay Plus Hotel by Best Western AC LUXE Angeles City

3.5 star property

Photo gallery for SureStay Plus Hotel by Best Western AC LUXE Angeles City

Restaurant
Lobby
Deluxe Room, 1 King Bed, Non Smoking (Shower Only)
Lobby
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Room service
  • Housekeeping

Explore the area

View map
8-3 Surla St, Angeles City, 2009
  • Casino Filipino
    ‪3 min walk‬
  • Walking Street
    ‪5 min walk‬
  • SM City Clark
    ‪9 min walk‬
  • Angeles City (CRK-Clark Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Shower Only)

Deluxe Room, 1 King Bed, Non Smoking (Shower Only)

Deluxe Room, 1 King Bed, Non Smoking (Shower Only)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Shower Only)

Superior Room, 1 Queen Bed, Non Smoking (Shower Only)

Superior Room, 1 Queen Bed, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby

Best Western Plus Metro Clark

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 204 reviews
The price is NZ$198
includes taxes & fees
25 Sept - 26 Sept
Best Western Plus Metro Clark

About the area

Angeles City

Located in Angeles City (Balibago), SureStay Plus Hotel by Best Western AC LUXE Angeles City is within a 15-minute walk of Walking Street and Clark Freeport Zone. .This hotel is 0.6 mi (1 km) from SM City Clark and 0.3 mi (0.5 km) from Casino Filipino.

What's nearby

  • Casino Filipino - 3 min walk - 0.3 km
  • Walking Street - 5 min walk - 0.4 km
  • SM City Clark - 9 min walk - 0.8 km
  • Clark Freeport Zone - 9 min walk - 0.8 km
  • Nepo Mall - 4 min drive - 3.9 km

Getting around

  • Clark Intl. Airport (CRK) - 21 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Tequila Reef Cantina - ‬4 min walk
  • ‪Donald Paul Apartelle - ‬1 min walk
  • ‪Century Hotel - ‬3 min walk
  • ‪A. C. Rumpa - ‬2 min walk

About this property

SureStay Plus Hotel by Best Western AC LUXE Angeles City

Hotel with free parking, a short walk to Walking Street
SureStay Plus Hotel by Best Western AC LUXE Angeles City offers 56 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 56 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
SureStay Plus Hotel by Best Western AC LUXE Angeles City has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: PHP 300 for adults and PHP 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PHP 20.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately PHP 300 for adults and PHP 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

SureStay Plus Hotel by Best Western AC LUXE Angeles City Hotel

SureStay Plus Hotel by Best Western AC LUXE Angeles City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 121 reviews
Rating 8 - Good. 37 out of 121 reviews
Rating 6 - Okay. 16 out of 121 reviews
Rating 4 - Poor. 2 out of 121 reviews
Rating 2 - Terrible. 4 out of 121 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joycelyn Esther

Travelled with partner
Liked: Amenities, property conditions & facilities
Near red light district, limited parking. All else are good.
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay clean rooms and friendly staff.
Stayed 4 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for the front desk, they did not inform me that I had a delivery which was important so not good or professional to note and remember things to pass on
Stayed 5 nights in Jan 2025

6/10 Okay

Derek

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

Evelyn

Door lock broken even fixed but still the same.
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent and very friendly.
Stayed 1 night in Nov 2024

6/10 Okay

Patrick

Liked: Staff & service
Stayed 16 nights in Oct 2024

2/10 Terrible

jonatan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

The walls are soo thin you can sing along with the karaoke all night. During day there is drilling at the pool so you can't use the facilities not the room (since it's too loud). The aircons leak water. The toilet is made out of glas with a sensor so you don't get privacy and you wake up your partner. Also they don't accept amex.
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Tyrone, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest staff ever!!!!. Thanks
Stayed 3 nights in Oct 2024

8/10 Good

Tyrone, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient close by.
Stayed 4 nights in Oct 2024

2/10 Terrible

DIOMEDES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is 40dollars a day with broken elevator
Stayed 6 nights in Jul 2024

10/10 Excellent

Arron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Good breakfast at a good price. Close to walking street without the noise/traffic.
Stayed 4 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2024

10/10 Excellent

Gino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip to Angeles

Clean hotel. Good location to walking street and food.
Stayed 5 nights in Jun 2024

6/10 Okay

James, Converse

Liked: Cleanliness, staff & service
The place is nice for a short trip.
Stayed 2 nights in May 2024

8/10 Good

Micheal

Stayed 8 nights in May 2024

10/10 Excellent

Benedicta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 4 nights in Apr 2024

4/10 Poor

Bruce

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Be very wary here. Great staff, lots of problems

The staff are amazing and wonderful! We ultimately were in a room that was very comfortable. Here are the issues with this place: 1)Our first room had no hot water; 2) Many of the alternative rooms smelled like raw sewage on a rainy night. You MUST check your room before agreeing to stay; 3) Very weird checkout experience. I advised the front desk that I accidentally dropped a glass of water. I cleaned up the mess, but thought they should know a glass needed to be replaced (as a courtesy). The front desk response was that i needed to pay 200 pesos ($4 US) before I could leave to replace the 40 cent glass. In years of extensive travel I have never been at a hotel so weird and petty. I advise considering other options in Angeles before choosing this hotel.
Stayed 3 nights in Mar 2024

8/10 Good

Oliver

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Estela

Stayed 4 nights in Nov 2023

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that the Wifi did not drop out, the cleaners would video tape themselves cleaning the rooms which is good for security purposes. the indoor pool looked very nice. My only concern which is in no way a fault on the Hotels end was that the street locals would try petty theft tactics
Stayed 3 nights in Nov 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities
I would like to say that the staff was the friendliest of the hotels that i have stayed in the entire country. The hotel was undergoing some improvements that made rating it any higher a bit improbable. I think a higher rating scale would improve the ratings by me. At any rate my overall rating would be about 4.3 or 4.4.
Stayed 3 nights in Nov 2023