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Comfort Inn & Suites Jasper Hwy 78 West

2.5 star property

Photo gallery for Comfort Inn & Suites Jasper Hwy 78 West

Lobby
Standard Room, 2 Queen Beds, Non Smoking
Lobby
Free daily on-the-go breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View map
202 Oakhill Rd, Jasper, AL, 35504
  • Gamble Park
    ‪3 min drive‬
  • Jasper City Hall
    ‪3 min drive‬
  • The First United Methodist Church
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 2 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 2 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

7.0 out of 10
Good
(2 reviews)
  • 3 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

  • 3 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(12 reviews)
  • 2 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jasper

Located in Jasper, Comfort Inn & Suites Jasper Hwy 78 West is in a rural location, within a 5-minute drive of The First United Methodist Church and Gamble Park. .This hotel is 10.6 mi (17.1 km) from Lewis Smith Lake and 1.5 mi (2.5 km) from Jasper City Hall.

What's nearby

  • Gamble Park - 3 min drive - 1.8 km
  • Jasper City Hall - 3 min drive - 2.5 km
  • The First United Methodist Church - 3 min drive - 2.5 km
  • The Lily Pond an Art Gallery & Tea Room - 3 min drive - 2.5 km
  • Walker County Lake Park - 10 min drive - 10.2 km

Getting around

  • Birmingham International Airport (BHM) - 48 min drive

Restaurants

  • Circle K
  • ‪Victoria's Restaurant - ‬15 min walk
  • ‪Lin Garden II - ‬14 min walk
  • ‪Pepito's Mexican Restaurant - ‬6 min walk
  • ‪Bayou Fresh Seafood - ‬3 min drive

About this property

Comfort Inn & Suites Jasper Hwy 78 West

Art Deco hotel with free breakfast and a 24-hour fitness center
Comfort Inn & Suites Jasper Hwy 78 West offers 64 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 64 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This Art Deco hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 15 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Holiday Inn Express Hotel Jasper
Holiday Inn Express Jasper
Jasper Holiday Inn Express
Holiday Inn Express Jasper Hotel
Holiday Express Jasper
Comfort Inn Hotel Jasper
Hotel Express Inn Jasper
Express Jasper
Comfort Inn Jasper
Comfort Inn Jasper Hwy 78 West Hotel
Comfort Inn 78 West Hotel
Comfort Inn Jasper Hwy 78 West
Comfort Inn 78 West
Comfort Inn Suites Jasper Hwy 78 West
Comfort Inn & Suites Jasper Hwy 78 West Hotel
Comfort Inn & Suites Jasper Hwy 78 West Jasper
Comfort Inn & Suites Jasper Hwy 78 West Hotel Jasper

Comfort Inn & Suites Jasper Hwy 78 West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 218 out of 443 reviews
Rating 8 - Good. 116 out of 443 reviews
Rating 6 - Okay. 44 out of 443 reviews
Rating 4 - Poor. 31 out of 443 reviews
Rating 2 - Terrible. 34 out of 443 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

2/10 Terrible

Ben

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When our family arrived in our room it smelled like wet laundry. There was visible mold in the bathroom and water damage all over the hotel. The lady at the desk was very kind. There was no way we could have our kids stay the night. We left messages for the manager, left and continued driving. A few weeks later, we called back hoping for a refund. The manager called back, said "no refund because its been too long" as fast as she cohld and hung up before i could say a word. She had not previously called back from the messages on her desk. Hotel s dot com had great reviews on the place. If we had looked at google reviews, we never would have even considered booking a room here. The place should be torn down and rebuilt.
Stayed 1 night in May 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There were storms in the area, alot of people was without power so the hotel was slammed with people trying to check in, we saw 1 person working, she was getting frustrated cause so many people trying to check in and no one there to help her, luckily we got hecked in before it got so bad and didn' have to wait but about 10 minutes to check in but when we got to our room the remote for the tv was not in the room, we went back to the desk, she said the had some come in but would be about an hour before she could go get it, about 30 minute's later we went back down to the desk, there was 7 people waiting to check in so we waited downstairs about 35 minutes waiting on the line to decrease, when there was 2 people in line I got in line, when I finally got to the desk I told her I knew she was busy but could she get us a remote, she asked what room we was in, I told her, she said to let her check in the people behind me then she' go upstairs and get a remote then she said wait I have one that might work and handed me a remote from under the counter, we took it up to our room and it did work, we waited almost 2 hours for a remote while she had one there with her the entire time. Went down for breakfast the next morning, there was a remote laying outside our door...went on down for breakfast but didn' get anything, they didn' have much to offer so we left and went to Cracker Barrel for breakfast. The lady at the desk seemed like she would have been nice but she needed help that was o
Stayed 1 night in Jun 2025

4/10 Poor

Freda

Stayed 1 night in Jun 2025

2/10 Terrible

Lindsey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had puke on one of our pillows. I went down to get all of the sheets changed and she was not very friendly about getting me new linens.
Stayed 1 night in May 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very friendly. Attentive. Easy check in.
Stayed 1 night in Jun 2025

2/10 Terrible

Ronald

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Expedia reviews for this hotel are misleading. This is an older property with several visible maintenance issues, including peeling paint and wallpaper, as well as unfinished drywall repairs. Our room had similar problems. We stayed for three nights and never received room cleaning or restocking. I had to take out our own trash and request fresh towels. When I asked for an extra pillow, I was given one without a pillowcase. The couch arms were filthy, and the sofa bed mattress was dirty, with no sheets or blankets provided anywhere in the room. For the price, this hotel did not meet basic expectations. I would not recommend it.
Stayed 3 nights in Jun 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Wanda

Liked: Staff & service
Disliked: Property conditions & facilities
This property needs updated bad, alot of things are very old and needs repaired. TV and wifi were great. Breakfast food needs updated and milk should be in individual cartons for health reasons. Fruit was very old and dry. Loud noise with semi that was a cold food truck that ran all night and that should not be allowed because guest are trying to sleep. We were moved on the other side and was very grateful for that.
Stayed 4 nights in May 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was sooo nice. They went above and beyond. We loved staying here.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Katherine

Travelled with partner
Disliked: Cleanliness
Very dingy Needs a brighter pain job Overall not very inviting
Stayed 1 night in May 2025

4/10 Poor

Jacob

Disliked: Cleanliness, property conditions & facilities
No ventilation, very damp/humid in the room. Carpet was actually moist. Host was socially awkward
Stayed 2 nights in May 2025

2/10 Terrible

kenyattA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was very unfriendly and unhelpful. I hate to say that it was a racist area and that probably attributed to the feelings of unwelcomeness. The room was dirty and muggy feeling with an old sock sticking not even halfway from under the couch. The pullout was completely broken and sunken in. There was a random set of someone's car keys in the couch and someone's bottle of nitroglycerin heart medication under the table. Horrible conditions.
Stayed 2 nights in May 2025

8/10 Good

Sterling

Stayed 2 nights in May 2025

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have stayed at this property many times. In the past, its been a very well maintained, clean and quiet stay. This time 1 of the 2 rooms had sticky carpet, the door jam had missing peices, fridge unplugged and a towel in it, and a stream of rain pouring in the lobby. Very disappointing. The time before I stayed the room had a musty smell. I thought maybe it was a fluke. I guess not.
Stayed 1 night in May 2025

4/10 Poor

Josh

Stayed 1 night in Apr 2025

10/10 Excellent

harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and staff friendly
Stayed 1 night in Apr 2025

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

In need of cleaning

Staff was friendly and welcoming. We found multiple pieces of hair and a toenail in the bathroom. The showers had major staining and damage. The worst part was finding what looked like feces on the mattress for the pull-out bed, which was needed for our family. Staff was apologetic and did what was able to be done to remedy the problem. Beds were very comfortable. Despite hotel being completely full, it was very quiet the entire time.
Stayed 1 night in Mar 2025

2/10 Terrible

Christen, Hamilton

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude hateful and inconsiderate
Stayed 1 night in Mar 2025

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Amenities
The staff was very helpful and very nice,
Stayed 1 night in Mar 2025

4/10 Poor

Raymond

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Nate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025