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Banff Caribou Lodge and Spa

3.5 star property

Photo gallery for Banff Caribou Lodge and Spa

Children's play area - outdoor
Lobby
Point of interest
Lobby sitting area
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪11 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪11 min walk‬
  • Tunnel Mountain
    ‪5 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (2187)
The price is NZ$515
for 1 room
includes taxes & fees
16 May - 17 May
Banff Rocky Mountain Resort

About the area

Banff

With a stay at Banff Caribou Lodge and Spa in Banff, you'll be 5.9 mi (9.4 km) from Lake Minnewanka and 12 mi (19.3 km) from Sunshine Village. .This spa hotel is 0.6 mi (0.9 km) from Banff National Park Information Centre and 0.6 mi (0.9 km) from Banff Lake Louise Tourism Bureau.

What's nearby

  • Banff National Park Information Centre - 11 min walk - 1.0 km
  • Banff Lake Louise Tourism Bureau - 11 min walk - 1.0 km
  • Banff Centre for Arts and Creativity - 16 min walk - 1.4 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 3.2 km
  • Tunnel Mountain - 5 min drive - 2.2 km

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Restaurant - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬14 min walk
  • ‪Park Distillery - ‬14 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬15 min walk

About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, in the vicinity of Lake Minnewanka
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 765 square feet (71 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1431 out of 2634 reviews
Rating 8 - Good. 679 out of 2634 reviews
Rating 6 - Okay. 342 out of 2634 reviews
Rating 4 - Poor. 110 out of 2634 reviews
Rating 2 - Terrible. 72 out of 2634 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Stayed 1 night in Jan 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check - in … offered two complementary breakfasts
Stayed 1 night in Jan 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet friendly first rate accommodation

We’ve stayed here a few times. Staff are always friendly and helpful. The restaurant is first class.
Stayed 3 nights in Jan 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Felix, decatur

Stayed 4 nights in Jan 2025

6/10 Okay

Joe

Stayed 1 night in Jan 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, room comfort
Have stayed many times and enjoyed our stay again. Disappointed by the fitness area which needs to be updated (equipment doesn't work) . Prices are getting a bit steep. Spa was top notch. We'll be back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Miro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

David E

Liked: Cleanliness
Disliked: Property conditions & facilities
Well, the shower didnt drain properly, the toilet recycled every 1/2 hour, two metalic noises loudly sounded when it was windy. They moved me to a different room finally but the fireplace didn't work And it was supposed to be newly remodeled but they did a poor job. I would not go back here, it was not worth the money plus they would not give me a discount due to the aggravation suffered during the stay.
Stayed 9 nights in Jan 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service
We were upgraded to a superior room. Not sure what was superior about it. Lots of wear and little maintenance issues.
Stayed 1 night in Jan 2025

8/10 Good

Helen, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 1 night in Jan 2025

8/10 Good

Kendra

Travelled with family and small children
Liked: Cleanliness
No robes in room. Trying calling down numerous times no answer. Rooms to utilities left open. Staff not helpful or friendly when trying to get to our room. Acted as if we were a bother. Would be great if the bathrooms had a fan and maybe a makeup light. Toilet seat is so close to counter - super weird.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service
Excellent location and services, lots of dining options available around this hotel and the Keg in the Lobby area. the only negative, is the property is dated and in need of a refresh. The furniture and condition of the property is a bit worn out. However, I believe this is the case with most of Banff hotels as there is a vary high turnaround of traffic through this beautiful area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Keara

Stayed 2 nights in Jan 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quite nice! Beds are comfortable but the pillows are too thick. The decor is very nice but the designer of the bathroom didn’t do their job very well. The toilet is too close to the shelves and is not to building code standards. The sink depth is too deep and doesn’t hold water. The noise from the hallway pressurization shaft that is directly across from Room 464 is too loud. Mechanical consultant needs to adjust it to reduce the noise. Love the heated parkade.
Stayed 2 nights in Jan 2025

8/10 Good

pat

Liked: Cleanliness, staff & service
Rooms are cold unless there is a portable heater in sink and bathtub very slow to drain
Stayed 2 nights in Jan 2025

10/10 Excellent

Mae Bernalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night and we had a great stay. It was quiet, convenient, and pleasant place to stay.
Stayed 1 night in Jan 2025

8/10 Good

Brad

Liked: Staff & service, property conditions & facilities
Took the girlfriend to the Caribou Inn because of the underground parking the spa.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient
Stayed 3 nights in Jan 2025

6/10 Okay

Cheryl

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024