Banff Rocky Mountain Resort

3.0 star property

Photo gallery for Banff Rocky Mountain Resort

Reception
Indoor pool
BBQ/picnic area
Front of property
 Junior Suite, 2 Queen Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym

Explore the area

Map
1029 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪6 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪6 min drive‬
  • Banff Centre for Arts and Creativity
    ‪7 min drive‬

Room options

Condo, 1 Bedroom (with Kitchen)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite (One Bedroom Wolf)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Condo, 2 Bedrooms (with Kitchen)

  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite (Two Bedroom Wolf)

  • 59 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Junior Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Loft (Suite)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Banff

When you stay at Banff Rocky Mountain Resort in Banff, you'll be in a national park, within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This family-friendly hotel is 10.2 mi (16.4 km) from Banff National Park and 4.9 mi (7.9 km) from Upper Hot Springs.

What's nearby

  • Banff National Park Information Centre - 6 min drive - 4.4 km
  • Banff Lake Louise Tourism Bureau - 6 min drive - 4.4 km
  • Banff Centre for Arts and Creativity - 7 min drive - 4.8 km
  • Tunnel Mountain - 10 min drive - 4.8 km
  • Banff Springs Golf Club - 16 min drive - 9.1 km

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 90 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min drive
  • ‪Good Earth Coffeehouse - Banff - ‬6 min drive
  • ‪Park Distillery - ‬7 min drive
  • ‪Cedar House Investments Ltd - ‬7 min drive
  • ‪Farm & Fire - ‬6 min drive

About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 hot tubs and a fitness center
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 171 guestrooms featuring refrigerators and microwaves. 43-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including outdoor tennis courts and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
You can enjoy a meal at The Alpha Bistro serving the guests of Banff Rocky Mountain Resort, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Alpha Bistro - This family restaurant serves breakfast, dinner, and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 972 out of 2289 reviews
Rating 8 - Good. 659 out of 2289 reviews
Rating 6 - Okay. 359 out of 2289 reviews
Rating 4 - Poor. 178 out of 2289 reviews
Rating 2 - Terrible. 121 out of 2289 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brad

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness
Stayed 5 nights in Mar 2025

4/10 Poor

Jeff

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
There was not enough parking for the number of rooms. Not even one parking space per room. People parking all over.
Stayed 2 nights in Mar 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There wad cleaning supplies left in a dirty room?? So they were in there but did a half ass job. There was hair in the bath tub, bath mat was dirty as well. The hot tub has a narly ring of something stuck to the sides with once again hair floating in and around the tub. The skiing was good so beside the list above we try extending our stay a extra night. The supervisor on that night said there was nothing available except one room with one bed. Just a couple brother that was no big deal except the price went from 170 per night to just under 400. When i look online threw Expedia there was plenty of rooms available with two beds. When i showed the front staff we were told sorry those are not available...weird!! I can see they are. So beacuse of that above we decided to go somewhere else and would not recommend a stay at this location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything about it, super clean rooms. Only downfall is outside walk to pool
Stayed 2 nights in Mar 2025

4/10 Poor

Juliana

Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly, Gloucester

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! A moose was walking down the street and elk everywhere!
Stayed 1 night in Mar 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ella Roselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and accessible to all of the tourist spot area.
Stayed 2 nights in Mar 2025

4/10 Poor

Roslyn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room is good only problem was there ants everywhere
Stayed 1 night in Mar 2025

8/10 Good

Elnette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort

Good for family

Rented a 2 bedroom unit. The rooms are a bit basic but we got it for a good price. Room to spread out after a long day of skiing They need an update - but the. It would cost more!
Stayed 5 nights in Mar 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Received a text AFTER registering and paying online that outdoor hot tub was closed for maintenance. Complained about that when we arrived and were given a bottle of wine and firewood. The wine was ok; the wood burned poorly
Stayed 2 nights in Mar 2025

8/10 Good

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great rate for a loft with a kitchen had an actual working fireplace. A hatchet would havr been nice for the wood. Other than being 2km from anytbing it was a great place to stay and not a big deal . They offer a shuttle for free to and from and they procide you with a schedule.
Stayed 2 nights in Mar 2025

4/10 Poor

Julia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location was good, it was just outside of the busy portion of Banff. We booked last minute and there were only 2 rooms available in the whole complex. I am quite certain we got the room that no one wanted. It was very outdated, the couch was very dirty and the pull-out bed was dirty. There was mold in the bathroom by the bathtub. The kitchen was old and needed serious upgrades. We also got a corner unit that was on the two main roads, so there was lots of traffic all night and quite loud. It was sufficient for a night, but I did not enjoy my stay, I was a little grossed out. The staff was friendly and accommodating, however, because of my experience, I will never return to this hotel. Oh, and the room was WAY overpriced. We paid over $240 for one night. For the condition the room was in, I would think $95/night was too much.
Stayed 1 night in Mar 2025

4/10 Poor

Eva

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
You need a renovation the room and make sure its clean !!!!! Unsafe to stay
Stayed 2 nights in Mar 2025

6/10 Okay

James

Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot tub, nice rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay !!!
Stayed 1 night in Mar 2025

6/10 Okay

Nicholle

Stayed 2 nights in Mar 2025

6/10 Okay

Krista

Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

mathew

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is getting a little dated. Needs some upgrades to the units appliances are half broken and the carpets are completely worn out and the bathroom fan sounded like it was about to blow apart. The main lodge is nice, the bar and bistro were good, however the outdoor hot tub is closed and it wasn’t advertised as not having that available which is part of the reason we booked this accommodation.
Stayed 3 nights in Mar 2025

8/10 Good

Jenny

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Second floor end unit is great! High ceilings. Extra side window that interior units do not have. Pool is located in basement of main building so walking outside is required. Parking is more than adequate for a long box dually truck. Hotel is not walking distance to central Banff. It was great for what we needed in a hotel!
Stayed 2 nights in Mar 2025