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Banff Rocky Mountain Resort

3.0 star property

Photo gallery for Banff Rocky Mountain Resort

Mountain view
Exterior
BBQ/picnic Area
Reception
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

View map
1029 Banff Ave, Banff, AB, T1L1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Off-Leash Dog Park
    ‪2 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪5 min drive‬

Room options

View all photos for Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen)

7.6 out of 10
Good
(93 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen)

8.0 out of 10
Very good
(46 reviews)
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 4

View all photos for Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf)

8.6 out of 10
Excellent
(48 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft (Suite)

Loft (Suite)

Loft (Suite)

8.0 out of 10
Very good
(12 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Two Bedroom Wolf)

Suite (Two Bedroom Wolf) | Living area

Suite (Two Bedroom Wolf)

8.2 out of 10
Very good
(42 reviews)
  • 59 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Wolf Studio Apartment

Premium bedding, in-room safe, iron/ironing board, free WiFi

Wolf Studio Apartment

  • Sleeps 4

Superior Two Bedroom Suite

  • Sleeps 6

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(108 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio (Wolf Condo)

Superior Studio (Wolf Condo)

Superior Studio (Wolf Condo)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Loft (Wolf Condo)

Superior Loft (Wolf Condo) | Living area

Superior Loft (Wolf Condo)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedrooms Condominium

Premium bedding, in-room safe, iron/ironing board, free WiFi

Two Bedrooms Condominium

  • Sleeps 6

View all photos for One Bedroom Wolf Apartment

Premium bedding, in-room safe, iron/ironing board, free WiFi

One Bedroom Wolf Apartment

  • Sleeps 4

View all photos for Two Bedroom Wolf Condo

Premium bedding, in-room safe, iron/ironing board, free WiFi

Two Bedroom Wolf Condo

  • Sleeps 6

View all photos for One Bedroom Condo

Premium bedding, in-room safe, iron/ironing board, free WiFi

One Bedroom Condo

  • Sleeps 4

View all photos for Studio Condo

Premium bedding, in-room safe, iron/ironing board, free WiFi

Studio Condo

  • Sleeps 3

View all photos for Loft Condo

Premium bedding, in-room safe, iron/ironing board, free WiFi

Loft Condo

  • Sleeps 4

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About the area

Banff

When you stay at Banff Rocky Mountain Resort in Banff, you'll be in a national park, within a 15-minute drive of Banff National Park and Banff Lake Louise Tourism Bureau. .This family-friendly hotel is 3.5 mi (5.6 km) from Fairmont Banff Springs Bowling Centre and 4.9 mi (7.9 km) from Upper Hot Springs.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Banff Off-Leash Dog Park - 2 min drive - 2.8 km
  • Banff Centre for Arts and Creativity - 5 min drive - 4.4 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 4.7 km
  • Fairmont Banff Springs Bowling Centre - 9 min drive - 6.4 km

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 90 min drive

Restaurants

  • ‪A&W Canada - ‬2 min drive
  • ‪The Canadian Brewhouse - ‬6 min drive
  • ‪Good Earth Coffeehouse - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬6 min drive
  • ‪Boston Pizza - ‬6 min drive

About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 hot tubs and outdoor tennis courts
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 171 guestrooms featuring refrigerators and microwaves. 43-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including outdoor tennis courts and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
You can enjoy a meal at The Alpha Bistro serving the guests of Banff Rocky Mountain Resort, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Alpha Bistro - This family restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Pickleball
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1194 out of 2744 reviews
Rating 8 - Good. 765 out of 2744 reviews
Rating 6 - Okay. 438 out of 2744 reviews
Rating 4 - Poor. 211 out of 2744 reviews
Rating 2 - Terrible. 136 out of 2744 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Japneet

Stayed 1 night in Oct 2025

4/10 Poor

Dr. Christopher

Disliked: Staff & service
Front Desk charged us a Pet Fee even though we showed proof of service animal certification. Due to a convention in town there was no vacancy any other place leaving us no choice but to pay the fee.
Stayed 5 nights in Oct 2025

6/10 Okay

Randy, Marion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The queen bed had clean nice sheets and the clean coverlet that has to be washed (hopefully) after each guest. The tub was deep to take a bath in and the shower was wonderful too. The kitchen was small but adequate. I liked not being charged for parking. We did not eat in the restaurant part, but we prefer to stay in places that have the breakfast included in the price.
Stayed 3 nights in Oct 2025

8/10 Good

Doug

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was great very quiet, the room was quaint and comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

COLLETTE

Liked: Cleanliness, staff & service, amenities
Yes, very friendly. Would have loved to stay longer.
Stayed 2 nights in Nov 2025

6/10 Okay

Vera

Disliked: Property conditions & facilities
I have never given a negative review, but someone needs to read this. Every point was brought up at the reception and silence fell. No reaction, staff is polite but have solution other than a stare and just taking notes. - You have to ask for towels and rooms cleaning. - Not enough wall plugs in our room. - Couch had an odor. - The carpet was dirty. - The Bathroom and our bed were the only things that were clean. - Yes, it was a renovated kitchen, but we had to scrape the dried food left from previous renters from the utensils, pots and dishes that we uses. - When we asked for our room to be cleaned early in the morning - they only acted upon it when we got back late afternoon and called them. At which point, a man, woman and a child came to clean. - We had a child running in the room on top of us early morning and late at nights. With no parental control. - I brought this all up at the attention of the receptionist very calmy of my disappointment and received no reaction. - The only reaction that we got was the fact that they showed up at our door to say that they had an extension plug and we would have to chare my credit card for a $20 deposit. ** I would recommend better service to those that book, plenty of options in that tourist town.
Stayed 3 nights in Oct 2025

10/10 Excellent

Barton

Travelled with group
Liked: Staff & service
Good location
Stayed 1 night in Nov 2025

8/10 Good

Ariel

Room was clean
Stayed 1 night in Nov 2025

4/10 Poor

Frédéric

Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Amenities
They checked us in a room with 1 double bed and 1 sofa bed but my reservation showed 2 queens. We had to complain and they made us go to the front desk again to show them our Expedia reservations. They also took the wrong deposit amount, which is their fault, and kept calling me to come back and pay extra and threatening us that we needed to come before midnight. The front desk person was rude. In summary, we had to go to the front desk 4 times due to their mistakes and they called us 4 times to ask for the extra deposit.
Stayed 1 night in Nov 2025

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and I loved the location, but resort is starting to show its age. One of the public women's bathroom doors hasn't closed in 3 years, and I think at a minimum that is something that should be taken care of.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kanta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, staff were so helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Patti

Liked: Cleanliness, amenities, property conditions & facilities
Nice boutique Hotel in a great location. Front desk was always very helpful and accommodating.
Stayed 4 nights in Oct 2025

2/10 Terrible

Kelli-Ann

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old. We were on the ground floor and we could hear every step from the people above so we got no sleep. Booked for 2 nights left after 1 and I was still charged for 2. Not a good place to stay
Stayed 2 nights in Oct 2025

6/10 Okay

Saurav

Liked: Staff & service
Property has seen better days, rooms were dark and felt old, no air conditioning but had fans. Staff were super helpful and very responsive. Staff in the dinning was great as well.
Stayed 4 nights in Aug 2025

8/10 Good

Ryan, Stony Plain

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and spacious. I love that it’s a short walk from the hustle and bustle from downtown so you can sit outside and enjoy the peace that is nature.
Stayed 3 nights in Oct 2025

10/10 Excellent

Theresa Poblador

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the Banff area. They have a free shuttle bus to take you to the city center. The room is very spacious and clean. The lotion and hand soap ptovided smelled so good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bineesh

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca, Edmonton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and I loved that they do the firepit clean up as I was worried I'd make a bigger mess!
Stayed 1 night in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff issue on check in
Stayed 1 night in Oct 2025

10/10 Excellent

Alma

Stayed 2 nights in Oct 2025

8/10 Good

ERLINDA

Yes no problem for the parking but the sofa not clean
Stayed 1 night in Oct 2025

10/10 Excellent

Marlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sabihin mo sa review Our stay was amazing! Restaurant Server Dexie was very rude and wanted to argue with order mistake instead of solving the issue at hand. Overall just very unpleasant and impolite to my family of six. Cabin was great but restaurant service was a negative experience.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was great , i was able to relax .... get some amazing sleep .
Stayed 2 nights in Oct 2025

6/10 Okay

Latiffa

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff ...
Stayed 5 nights in Oct 2025