Accommodation near Birkenhead Point Outlet Centre

Perfect hotel with the perfect location

Nice location and easy access to the light rail

The view

Many wonderful things: amazing location, seems to be in the middle of everything whether for work or play; warm and welcoming staff (umbrellas for guests to borrow at the door); huge quiet bedroom even though I had a low level room facing the street; consistently fantastic breakfasts (at the buffet and room service); wonderful bathroom set up with soak tub; best hotel gym I have visited (and I have visited several); top notch laundry service. There were some surprising aspects to my stay: inconsistent dinners through room service (the same dish could be amazing one night and meh the next); my room, although spacious and quiet, was a bit tired and worn and could have used a little love; one feature of my room didn't work and it took several calls to get the problem fixed timely. The staff also don't do a great job at cross selling their services. I tried to buy gift certificates at the front desk, was told they did not sell them, only to be told later by reservations that they did sell them. I was not told about the hotel spa and there was no information about on the in-room tablet I used to order room service. Regardless, overall it was a highly comfortable and enjoyable extended stay and I wholly recommend it.

Beautiful property. Close to restaurants and bars.

Perfect location. The staff were warm and welcoming, giving us suggestions of all surrounding attractions. Would definitely stay there again