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Novotel Sydney on Darling Harbour

4.5 star property

Photo gallery for Novotel Sydney on Darling Harbour

Miscellaneous
Property video
Terrace/patio
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
100 Murray Street, Sydney, NSW, 2009
  • Place, International Convention Centre Sydney
    ‪5 min walk‬
  • Place, Sydney Lyric Theatre
    ‪5 min walk‬
  • Place, Star Casino
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed (Darling Harbour Facing)

Executive Room, 1 Queen Bed (Darling Harbour Facing)

Executive Room, 1 Queen Bed (Darling Harbour Facing)

8.4 out of 10
Very good
(37 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (City Skyline)

Deluxe Room, 1 Queen Bed (City Skyline)

Deluxe Room, 1 Queen Bed (City Skyline)

8.8 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds (City Skyline)

Deluxe Double Room, 2 Double Beds (City Skyline)

Deluxe Double Room, 2 Double Beds (City Skyline)

8.4 out of 10
Very good
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

8.4 out of 10
Very good
(160 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 2 Double Beds (Darling Harbour Facing)

Executive Suite, 2 Double Beds (Darling Harbour Facing)

Executive Suite, 2 Double Beds (Darling Harbour Facing)

7.0 out of 10
Good
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Double Bed (Darling Harbour Facing)

Executive Suite, 1 Double Bed (Darling Harbour Facing)

Executive Suite, 1 Double Bed (Darling Harbour Facing)

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive 1 Bedroom Loft Suite, 1 King Bed (Darling Harbour Facing)

Executive 1 Bedroom Loft Suite, 1 King Bed (Darling Harbour Facing)

Executive 1 Bedroom Loft Suite, 1 King Bed (Darling Harbour Facing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds (Darling Harbour Facing)

Executive Room, 2 Double Beds (Darling Harbour Facing)

Executive Room, 2 Double Beds (Darling Harbour Facing)

8.6 out of 10
Excellent
(47 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(75 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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YEHS Hotel Sydney Harbour Suites
Sydney Central Business District
  • Pool
  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 2,725 reviews
The price is NZ$204
includes taxes & fees
17 May - 18 May
YEHS Hotel Sydney Harbour Suites

About the area

Sydney

A stay at Novotel Sydney on Darling Harbour places you in the heart of Sydney, within a 15-minute walk of International Convention Centre Sydney and Star Casino. .This luxury hotel is 0.7 mi (1.2 km) from Sydney Town Hall and 2 mi (3.2 km) from Circular Quay.

What's nearby

  • Harbourside - 1 min walk - 0.1 km
  • International Convention Centre Sydney - 5 min walk - 0.5 km
  • Sydney Lyric Theatre - 5 min walk - 0.5 km
  • Star Casino - 7 min walk - 0.6 km
  • Sydney Town Hall - 12 min walk - 1.1 km

Getting around

  • Convention Light Rail Station - 3 min walk
  • Exhibition Centre Station - 8 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • ‪Atelier by Sofitel - ‬4 min walk
  • ‪Pyrmont Bridge Hotel - ‬4 min walk
  • ‪Planar - ‬6 min walk
  • ‪The Ternary - ‬1 min walk
  • ‪Club Millésime - ‬5 min walk

About this property

Novotel Sydney on Darling Harbour

Novotel Sydney on Darling Harbour offers 525 accommodations with safes and complimentary newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 525 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at The Ternary, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sydney? This hotel has 2250 square feet (209 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Ternary - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (AUD 65 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ternary

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,250 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 3 2026 to May 24 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 60.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 39 for adults and AUD 17 for children
  • Covered self parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour

Novotel Sydney Darling Harbour

Sydney Darling Harbour Novotel

Accor Sydney On Darling Harbour

Darling Harbour Novotel

Novetel Sydney

Novotel Sydney On Darling Harbour Hotel Sydney

Sydney Novotel

Novotel Sydney Darling Harbour Hotel

Novotel Sydney On Darling Harbour Hotel

Novotel Sydney on Darling Harbour Hotel

Novotel Sydney on Darling Harbour Sydney

Novotel Sydney on Darling Harbour Hotel Sydney

Novotel Sydney on Darling Harbour Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 673 out of 1338 reviews
Rating 8 - Good. 386 out of 1338 reviews
Rating 6 - Okay. 173 out of 1338 reviews
Rating 4 - Poor. 64 out of 1338 reviews
Rating 2 - Terrible. 42 out of 1338 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Werner

Liked: Cleanliness, amenities, property conditions & facilities
None
Stayed 1 night in Apr 2026

8/10 Good

Lara

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay overall. The room was spacious, very clean, and comfortable, which made it perfect for our family. The buffet breakfast was fantastic, with a wide variety of options to suit everyone. The location was also incredibly convenient, with the tram practically at our doorstep—making it so much easier to get around with kids. The only downside was the pool. Unfortunately, it was extremely cold and not usable, which was disappointing, especially during such warm weather. Even after several hot days, the rooftop pool didn’t seem to warm up. Our family, along with others, were really looking forward to swimming, so this was a letdown and something that would likely influence our decision to stay again.
Stayed 4 nights in Apr 2026

6/10 Okay

Hubert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean but in a dire need of updating from this 1990s look and state. The car park was a nightmare, the QR payment and access system was not working properly with the camera unable to read the license plate leaving us stranded in front of the boom gate 2 times.
Stayed 1 night in Mar 2026

10/10 Excellent

Rodny

Stayed 1 night in Feb 2026

8/10 Good

Nadira

Staff was courteous however I don’t think the room was as clean as it could have been. Hand soap ran out the day before leaving which tells me it wasn’t being checked.
Stayed 4 nights in Feb 2026

6/10 Okay

Ethan

Stayed 5 nights in Feb 2026

8/10 Good

XINGXING

Stayed 3 nights in Feb 2026

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
Great atmosphere!
Stayed 5 nights in Feb 2026

8/10 Good

Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good staff interations
Stayed 1 night in Feb 2026

2/10 Terrible

Pallav

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely below standard customer service and policies. We had a family medical emergency on the day of the check in and had to be in ED for almost 7 hours. We had to cancel our flight tickets as well. We requested multiple times to consider the booking for refund or some kind of voucher to be used in future but their team did not bother to even discuss the option with us and just sent an email that they have decided that there is no solution other that forfeiting the entire amount (approx AUD 1000 for two nights) Will not recommend Novotel as they lack empathy when the customer is undergoing emergency.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ryad

Travelled with family
Liked: Cleanliness, staff & service, amenities
We chose Novotel Darling Harbour for our 21st anniversary celebration and it truly exceeded our expectations. The staff were incredibly welcoming, friendly, and efficient throughout our stay. We were thrilled to receive a complimentary upgrade from our Executive Room to an Executive Loft Suite, which made our celebration feel extra special. The suite was spacious, spotless, and very comfortable, with a beautiful view facing the harbour. It also featured an ensuite spa, which made the stay even more relaxing and perfect for our celebration. Great location, fantastic service, and a memorable experience all around. We would happily stay again and highly recommend this hotel for a special getaway.
Stayed 1 night in Feb 2026

4/10 Poor

Claire

Disliked: Cleanliness
Very outdated room. View of harbour blocked by construction work so dont book hoping to sit with a drink and enjoy the view over darling harbour
Stayed 4 nights in Jan 2026

6/10 Okay

lennette

Stayed 1 night in Feb 2026

10/10 Excellent

Arlene

Stayed 3 nights in Feb 2026

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good facilities, check in space to wait was relaxing and able to start the holiday whilst still waiting for room. Good location for Darling Harbour and transport around.
Stayed 1 night in Jan 2026

10/10 Excellent

Sophie

Stayed 1 night in Jan 2026

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
All was fantastic
Stayed 3 nights in Feb 2026

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great and central location
Stayed 3 nights in Jan 2026

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean. Girls on reception were very friendly and polite. Shower Rose was very high and not very good
Stayed 1 night in Jan 2026

6/10 Okay

grant

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, good rooms, wonderful location.
Stayed 1 night in Jan 2026

2/10 Terrible

Rita

Stayed 4 nights in Jan 2026

8/10 Good

Halla

Stayed 5 nights in Jan 2026

10/10 Excellent

Nicole

Stayed 1 night in Jan 2026

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Room beautiful, staff so friendly and approachable on anything you asked, required, or needed. Great and friendly checkin and check out. Breakfasts beautiful and an amazing variety. Had 2 meals in my room to enjoy time out and they helped with that. Light rail just outside the door basically, and right on Darling Harbour. Great trip.
Stayed 3 nights in Jan 2026