Novotel Sydney on Darling Harbour

4.5 star property

Photo gallery for Novotel Sydney on Darling Harbour

Meeting facility
1 bedroom, in-room safe, desk, blackout curtains
Gym
Meeting facility
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available
  • Housekeeping

Explore the area

View map
100 Murray Street, Sydney, NSW, 2009
  • International Convention Centre Sydney
    ‪3 min walk‬
  • Star Casino
    ‪7 min walk‬
  • Circular Quay
    ‪3 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(56 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 2 Double Beds (Darling Harbour Facing)

8.0 out of 10
Very good
(5 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds (Darling Harbour Facing)

8.4 out of 10
Very good
(40 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Executive 1 Bedroom Loft Suite, 1 King Bed (Darling Harbour Facing)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Queen Bed (Darling Harbour Facing)

8.4 out of 10
Very good
(31 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds (City Skyline)

8.4 out of 10
Very good
(25 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 Double Bed (Darling Harbour Facing)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 Queen Bed (City Skyline)

8.8 out of 10
Excellent
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Double Beds

8.4 out of 10
Very good
(121 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Sydney

A stay at Novotel Sydney on Darling Harbour places you in the heart of Sydney, within a 15-minute walk of Star Casino and International Convention Centre Sydney. .This luxury hotel is 0.6 mi (1 km) from SEA LIFE Sydney Aquarium and 0.7 mi (1.2 km) from Sydney Town Hall.

What's nearby

  • International Convention Centre Sydney - 3 min walk - 0.3 km
  • Star Casino - 7 min walk - 0.6 km
  • Hyde Park - 16 min walk - 1.3 km
  • Circular Quay - 3 min drive - 2.7 km
  • Sydney Opera House - 3 min drive - 3.1 km

Getting around

  • Convention Light Rail Station - 2 min walk
  • Exhibition Centre Station - 8 min walk
  • Sydney Airport (SYD) - 28 min drive

Restaurants

  • ‪The Ternary - ‬1 min walk
  • ‪Atelier by Sofitel - ‬3 min walk
  • Club Millésime
  • ‪Two Sis & Co. - ‬3 min walk
  • ‪Champagne Bar - ‬4 min walk

About this property

Novotel Sydney on Darling Harbour

Luxury hotel with a fitness center and a 24-hour front desk
Novotel Sydney on Darling Harbour offers 525 accommodations with safes and complimentary newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 525 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, an outdoor tennis court, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at The Ternary, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sydney? This hotel has 2250 square feet (209 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Ternary - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Korean, Lithuanian, Mongolian, Polish, Portuguese, Slovak, Spanish, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (AUD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ternary

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,250 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 39 for adults and AUD 17 for children
  • Covered self parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Novotel Sydney on Darling Harbour Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 580 out of 1183 reviews
Rating 8 - Good. 362 out of 1183 reviews
Rating 6 - Okay. 150 out of 1183 reviews
Rating 4 - Poor. 59 out of 1183 reviews
Rating 2 - Terrible. 32 out of 1183 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lorine

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable
Stayed 1 night in Jul 2025

8/10 Good

Andrae

Travelled with family and small children
Liked: Staff & service
The rooms are a little tired and need some attention. We swapped our room as wasn’t happy with outlook, size and carpet had sticky stuff left on it. Got changed to a Deluxe and it was much nicer. Anita at reception was so lovely and accomodating to what we wanted. Buffet breakfast was amazing. Unfortunately view is mostly construction. Overall it was comfortable and okay for our 2 night stay.
Stayed 2 nights in Jun 2025

4/10 Poor

Matthew

Travelled with family and small children
Liked: Cleanliness
Paid extra for a harbour view, was blocked with construction work.
Stayed 2 nights in Jun 2025

6/10 Okay

Ajit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I got a disabled room, when I didn't ask for one!
Stayed 3 nights in May 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Kim

Business traveller, Travelled with family
Disliked: Property conditions & facilities
Hotel is run down and in need of upgrades. Bathroom old, no mini bar and only instant coffee available in room. Reception did offer a bottle of wine on checkin to make up for a change on my booking
Stayed 2 nights in May 2025

6/10 Okay

Pammella

Liked: Cleanliness
TV didn't have apps, so that was disappointing. Location was good, room was clean.
Stayed 2 nights in May 2025

2/10 Terrible

Figen, Meadow Heights

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again.
Stayed 6 nights in Apr 2025

2/10 Terrible

Cindy

Stayed 2 nights in Apr 2025

10/10 Excellent

Tim

Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The young girl who checked us in took a genuine interest in what we were doing. It was refreshing to hear her care.
Stayed 1 night in May 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite convenient when having to get to the airport early
Stayed 1 night in May 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Novotel Darling Harbour is well positioned, great staff and really comfortable beds. The rooms are tired and in need of refurbishment. The vanity basin was cracked and had been repaired really badly, with the coating applied to cover the crack peeling. Pillows are terribly uncomfortable and out of 8 pillows in the room only one didn't feel like sleeping on a brick. The toilet paper is something you expect in a 1-Star hotel or public toilet. The grab rail in the bathroom is loose which is a safety hazard. The staff were really helpful in providing accessible parking as one of our party is not very mobile. Overall a good experience but the place is in need of attention and it looks like they're cost cutting to increase profits.
Stayed 2 nights in May 2025

6/10 Okay

Stella

Liked: Cleanliness, staff & service
The property is overall spacious and clean- I stayed for work and it was very convinient for walking to the ICC. I found the water pressure very poor, especially in the shower it really needs a new showerhead.
Stayed 2 nights in May 2025

10/10 Excellent

Yen

Stayed 2 nights in May 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Yinzhi

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Rahim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to all attractions, friendly staff an great dining options
Stayed 6 nights in Apr 2025

8/10 Good

Ernest, Toronto

Stayed 4 nights in Jan 2025

10/10 Excellent

Christina Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankyou for the comfortable stay.
Stayed 2 nights in May 2025

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family stay
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Weekend fun

Very comfortable & food was good. Staff were very helpful & pleasant.
Stayed 2 nights in May 2025

10/10 Excellent

Estienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely get a habour view room. Its a bit of a walk to the habour. Love that the light rail stops right in front of the hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hreat sevice
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Breakfast area was great with many options. Nice foyer/ breakfast area.
Stayed 1 night in Apr 2025