Compare Family Hotels in Bon Air

Clean room, friendly staff.

Good environment

The staff was beyond amazing! Never had a group of people be kinder and I was there with my 84 year old mother and 15 year old daughter! I felt terrible for the single man on parking this morning when he was trying to get 50+ cars out for an 8 am game. Hilton - I am an honors member and please staff better for Jefferson Cup - it is 4 weekends! Your staff deserves that support because you should be so proud of the job they do. By far me best Hilton yet!!!

The floor of the room was disgusting and tracked brown grime all over the place. Looks as if floor had not been cleaned for a very long time

Yes

While the staff was helpful, the property is clearly run down and dated and in need of refurbishing. The sitting chair in my room was so disgustingly stained and dirty it looked like something that’s been sitting on the street for months. I wouldn’t even put my bag on top of it.