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Hilton Jackson

3.5 star property

Photo gallery for Hilton Jackson

Room, 1 King Bed, Accessible, City View | City view
Suite, 1 King Bed
Premium bedding, pillow-top beds, in-room safe, desk
Bar (on property)
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool

Explore the area

View map
1001 E County Line Rd, Jackson, MS, 39211
  • Place, Mississippi Coliseum
    ‪10 min drive‬
  • Place, Jackson Convention Complex
    ‪12 min drive‬
  • Place, Jackson State University
    ‪14 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Corner

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

7.0 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Corner

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Garden Inn Jackson Downtown
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.6 out of 5, Good, 1,002 reviews
The price is NZ$151
includes taxes & fees
29 Nov - 30 Nov
Hilton Garden Inn Jackson Downtown

About the area

Jackson

Located in Jackson, Hilton Jackson is within a 10-minute drive of Mississippi Crafts Center and Mississippi Trade Mart. .This hotel is 7.8 mi (12.6 km) from Mississippi Coliseum and 8.1 mi (13 km) from Mississippi Civil Rights Museum.

What's nearby

  • Country Club of Jackson - 6 min drive - 5.0 km
  • Mississippi Coliseum - 10 min drive - 14.0 km
  • Mississippi State Capitol - 11 min drive - 14.0 km
  • Jackson Convention Complex - 12 min drive - 16.1 km
  • Jackson State University - 14 min drive - 17.6 km

Getting around

  • Jackson Station - 11 min drive
  • Evers Intl. Airport (JAN) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪Whataburger - ‬2 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk

About this property

Hilton Jackson

Hotel with 2 restaurants, in the vicinity of Mississippi Crafts Center
Hilton Jackson offers 276 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 276 guestrooms featuring refrigerators and MP3 docking stations. Your pillowtop bed comes with premium bedding. 49-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, shopping on site, and wedding services.
Satisfy your appetite with Regional cuisine at Fitzgerald's, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Planning an event in Jackson? This hotel has 19154 square feet (1779 square meters) of space consisting of a conference center and 17 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Fitzgerald's - This bar specializes in Regional cuisine.
Drago's Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Open select days.
Wellington’s - This restaurant specializes in American cuisine and serves breakfast and lunch. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16.95 to 23.95 for adults and USD 11.95 to 23.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Drago's Seafood
  • Fitzgerald's
  • Wellington’s

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • Conference centre (19,154 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Ceiling hoist
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 to 23.95 for adults, and USD 11.95 to 23.95 for children
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Jackson
Hilton Jackson
Jackson Hilton
Hilton Jackson Hotel Jackson
Jackson Hilton Hotel
Hilton Jackson Hotel
Hilton Jackson Hotel
Hilton Jackson Jackson
Hilton Jackson Hotel Jackson

Hilton Jackson Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 429 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 103 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Travelled with family
Liked: Amenities
Hotel needs an upgrade. Staff was super nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Essie

Liked: Cleanliness, staff & service, property conditions & facilities
Having three restaurants on the property was excellent.
Stayed 5 nights in Jul 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Need an update for the price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edmund

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shante

Stayed 1 night in Jul 2025

2/10 Terrible

Joanna

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
1. Elevators: two of the four elevators were out of commission the entirety of our stay. Staff did not disclose this at check in. We found out as we waited with a cart to take luggage to our room for 15 minutes. When checking out, i waited for 20 minutes for the elevator to take my luggage cart downstairs. When i didn't have luggage, we used the stairs which were very dirty and moldy. 2. Our room: Upon arriving in our room, I went to the bathroom and picked up about 20 long hairs off the floor. I then walked into the sleeping area and found some sort of red and clear gelly substance stuck to multiple places on the floor. There were two chairs - one was tattered and the other had stains all over it. The beds came with 3 pillows and each one was so thin your head sunk to the mattress when using it. I had to use a pillow from the stained chair which smelled. This seemed unacceptable for $175/ night. 3. Pool: we booked this hotel bc of the outdoor pool which looked nice online. When seeing it in person, we quickly noticed that there was a black mold-like substance growing on the sides of the pool. When diving to the bottom of the pool to look for goggles we had dropped and couldn't see due to the murkiness of the water, we found massive clumps of this black mold along with a large amount of water toys that had been dropped and lost to the murky water. There were also a large amount of missing or loose tiles. Pool furniture was all stained and/or had cigarette burns.
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
I left my watch by accident and didn’t notice until I was already hours away heading home. The staff here found it and coordinated a return that worked for me. Above and beyond
Stayed 2 nights in Jul 2025

8/10 Good

Toyce, New Orleans

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. If you don’t have a car you can walk to restaurants, gas stations and even shop. Only downside this time the hotel only had one elevator available.
Stayed 3 nights in May 2025

4/10 Poor

JEROME H

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Bradley

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor s

Pool was closed due to maintenance and no one mentioned this prior to arrival and we called two days before to confirm the room. This would have been the time to tell us the pool was closed. That was one of the main reasons we chose to stay here. Additionally, my children who are teenagers were told that the coffee in the lobby was for adults only and were not allowed to get any.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Latoisha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Thy were under staffed and over worked. The rooms need to be updated. I was very disappointed for this to be a Hilton.
Stayed 1 night in Jul 2025

10/10 Excellent

Robyn

Stayed 2 nights in Jul 2025

4/10 Poor

Kaila

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Was quite but the room was but very dirty
Stayed 2 nights in Jul 2025

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot

Nice hotel, right downtown Jackson
Stayed 2 nights in Jun 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Anita

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
The property was far over priced for the accommodations. It smelled of urine on the elevators and everything in the hotel was old and rusted. I will file a formal complaint with the Hilton organization. The rooms smelled like mildew and the bathtub had rust as well. Horrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

shirley

Travelled with family
Conviences to restaurants
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always an amazing stay. Priceless view of the Quarter and the Mississippi from their rooftop pool and top notch rooms with world class service and hospitality.
Stayed 1 night in Jun 2025

10/10 Excellent

Jizette V

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent choice
Stayed 1 night in Apr 2025

4/10 Poor

Valerie

Disliked: Cleanliness
The
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheron

Stayed 2 nights in May 2025

6/10 Okay

John

Liked: Cleanliness
Usually my stay at this hotel is very good, however, this time was a little different. My main concern was in my room itself. All three of the knobs in the bathtub were completely loose such that they fell out when touch. We spent a lot of time trying yo turn the water on as as well adjusting the volume. We were pressed for time to take showers and get to a meeting. In addition to that,there only two small wash towels in the bathroom. I did report it the staff, however, by then the damage was done. as stated earlier, usually enjoy my stay at the Hilton, unfortunately this was not one of those times
Stayed 1 night in Jun 2025

6/10 Okay

Fred

Stayed 2 nights in Jun 2025