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SureStay Plus Hotel by Best Western St Marys Cumberland

Property class: 3

Photo gallery for SureStay Plus Hotel by Best Western St Marys Cumberland

Reception
Property amenity
Outdoor pool
Lobby
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View map
2710 Osborne Rd, St. Marys, GA, 31558
  • Place, Naval Submarine Base Kings Bay
    ‪4 min drive‬
  • Place, Cumberland Island Ferry
    ‪7 min drive‬
  • Place, Cumberland Island National Seashore Visitor Center
    ‪7 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(40 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(51 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

9.0 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(46 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

1 King Bed,Non-Smoking,Flat Screen Television,Microwave and Refrigerator,High Speed Internet Access

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Full Kitchen, Washer And Dryer, Non-Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Jacuzzi, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Full Kitchen, Washer and Dryer

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Jacuzzi, Microwave and Refrigerator, Flat Screen Television, High Speed Internet Access

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Suite-2 Queen Beds,Non-Smoking,Sofabed,Flat Screen Television,Full Kitchen,Washer and Dryer

  • Sleeps 6

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About the area

St. Marys

Located in St. Marys, SureStay Plus Hotel by Best Western St Marys Cumberland is in a rural location, within a 10-minute drive of Cumberland Island Ferry and Cumberland Island National Seashore Visitor Center. .This hotel is 3.5 mi (5.7 km) from St. Marys Submarine Museum and 3.8 mi (6.1 km) from Naval Submarine Base Kings Bay.

What's nearby

  • Naval Submarine Base Kings Bay - 4 min drive - 4.1 km
  • Cumberland Island Ferry - 7 min drive - 6.1 km
  • Cumberland Island National Seashore Visitor Center - 7 min drive - 6.1 km
  • St. Marys Submarine Museum - 7 min drive - 6.1 km
  • Crooked River State Park - 11 min drive - 12.2 km

Getting around

  • Jacksonville International Airport (JAX) - 33 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪McDonald's - ‬7 min drive
  • ‪Wendy's - ‬8 min walk
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Arby's - ‬5 min walk

About this property

SureStay Plus Hotel by Best Western St Marys Cumberland

SureStay Plus Hotel by Best Western St Marys Cumberland offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This St. Marys hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 guestrooms featuring microwaves. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cumberland Inn
Cumberland Inn St. Marys
Cumberland St. Marys
Cumberland Inn Suites
Cumberland Inn Suites
SureStay Plus Hotel by Best Western St Marys Cumberland Hotel

SureStay Plus Hotel by Best Western St Marys Cumberland Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 507 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean Room, convenient Sports Bar, and well maintained.
Stayed 1 night in Jan 2026

10/10 Excellent

Ann

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Stayed 1 night in Jan 2026

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
yes the breakfast was fresh, the parking was easy
Stayed 3 nights in Jan 2026

10/10 Excellent

Camryn

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the interstate and downtown. Breakfast variety was good and easy parking right outside your unit.
Stayed 1 night in Jan 2026

6/10 Okay

sylvie

Stayed 1 night in Jan 2026

10/10 Excellent

Clifford

Liked: Room comfort
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Lonnie, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great. The bar was fun. The property was quiet.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dean

Stayed 1 night in Dec 2025

10/10 Excellent

Shaun

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Shaun

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great two night stay for the family and pup. The pup loved the walks and the walking path near the pool. The buildings are very run down and old. That being said, the room was clean and felt comfortable. The lobby was clean and nicely decorated. The breakfast was very good. I think the staff does a great job maintaining the older property. Everyone was very nice and helpful. We would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

tommy

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Lora, WOODBINE

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Nellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

6/10 Okay

Sara

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
excellent staff, very friendly and helpful. looked recently remodeled. close to everything
Stayed 6 nights in Dec 2025

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
The woman at the front desk was very friendly and helpful. Comfy bed and clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a very pleasant surprise for our family stay with kids. The room and all shared facilities were exceptionally clean and well maintained, which made us feel comfortable right away. The staff was friendly, courteous, and welcoming throughout our stay. Breakfast was very good and offered the usual favorites, including eggs, bacon or sausage, a waffle maker, pastries, bagels, juice, milk, and coffee—plenty of options for both kids and adults. We especially loved the patio area, where we enjoyed sitting in the mornings with our coffee and starting the day in a relaxed setting. Although we didn’t have a chance to try the bar, we heard great things about it. Overall, it was a wonderful stay and a place we would recommend.
Stayed 2 nights in Dec 2025

8/10 Good

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
This place is truly lovely. The woman who checked us in was very friendly and accommodating. The grounds are beautiful and meticulously maintained. I wish it had been warmer during our visit so I could have enjoyed the lovely pool. They may want to have a gentle conversation with the cleaning staff as the bathroom sink was full of dirty water when we arrived. I don’t get the impression that this is a serious issue with this hotel though, given the overall very good condition of the grounds and facilities. We will definitely be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Dianne

Stayed 1 night in Dec 2025

8/10 Good

Lois

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, very quiet and the breakfast was a great surprise! Staff was friendly and helpful. Would definitely stay again. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Martires

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 7 nights in Dec 2025

2/10 Terrible

Jessica

Stayed 1 night in Nov 2025

8/10 Good

Christopher

Stayed 1 night in Dec 2025