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SureStay Plus Hotel by Best Western St Marys Cumberland

3.0 star property

Photo gallery for SureStay Plus Hotel by Best Western St Marys Cumberland

Reception
Outdoor pool
Lobby
Property amenity
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
2710 Osborne Rd, St. Marys, GA, 31558
  • Place, VA St Marys
    ‪3 min walk‬
  • Place, Cumberland Island National Seashore Visitor Center
    ‪6 min drive‬
  • Place, Cumberland Island Ferry
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(36 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(42 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(41 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

1 King Bed Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Full Kitchen, Washer And Dryer, Non-Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Jacuzzi, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Full Kitchen, Washer and Dryer

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Jacuzzi, Microwave and Refrigerator, Flat Screen Television, High Speed Internet Access

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Queen Suite with Two Queen Beds

  • Sleeps 6

King Room-Non-Smoking

  • Sleeps 2

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About the area

St. Marys

Located in St. Marys, SureStay Plus Hotel by Best Western St Marys Cumberland is in a rural location, within a 10-minute drive of Cumberland Island Ferry and Cumberland Island National Seashore Visitor Center. .This hotel is 3.5 mi (5.7 km) from St. Marys Submarine Museum and 3.8 mi (6.1 km) from Naval Submarine Base Kings Bay.

What's nearby

  • VA St Marys - 3 min walk - 0.3 km
  • Naval Submarine Base Kings Bay - 4 min drive - 4.1 km
  • Cumberland Island National Seashore Visitor Center - 6 min drive - 6.4 km
  • Cumberland Island Ferry - 6 min drive - 6.4 km
  • St. Marys Submarine Museum - 6 min drive - 6.4 km

Getting around

  • Jacksonville International Airport (JAX) - 33 min drive

Restaurants

  • ‪Wendy's - ‬8 min walk
  • ‪McDonald's - ‬7 min drive
  • ‪Subway - ‬7 min walk
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Pirate's Point Bar & Grill - ‬5 min drive

About this property

SureStay Plus Hotel by Best Western St Marys Cumberland

Hotel with free parking, in the vicinity of Naval Submarine Base Kings Bay
SureStay Plus Hotel by Best Western St Marys Cumberland offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This St. Marys hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 guestrooms featuring microwaves. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cumberland Inn
Cumberland Inn St. Marys
Cumberland St. Marys
Cumberland Inn Suites
Cumberland Inn Suites
SureStay Plus Hotel by Best Western St Marys Cumberland Hotel

SureStay Plus Hotel by Best Western St Marys Cumberland Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 484 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

karla A

Stayed 6 nights in Oct 2025

10/10 Excellent

Amy T

Stayed 3 nights in Oct 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Alisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First tried to check in and room keys would not work. After about 30 minutes we were given another room bc they couldn’t get the door to open. Then found all the water was brown in the shower and tub.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark, Daytona Beach

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen was Fully Equipped 👌, Full Size refrigerator and Washer + Dryer. Staff very helpful and kind. HIGHLY RECOMMENDED Place to Stay, Short Term . Surestay Rents by Day , Week or Month.
Stayed 4 nights in Oct 2025

10/10 Excellent

Diemchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was quiet and staff were friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2025

4/10 Poor

Seth

Stayed 1 night in Oct 2025

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. Super friendly front desk. Very helpful with Places to visit in in St. Mary’s.
Stayed 1 night in Oct 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay before/after Cumberland

Renovated, clean hotel that is a 7 minute drive to the Cumberland Ferry. Nice staff, hot breakfast included. Next to a CVS and Aldi grocery store.
Stayed 1 night in Sep 2025

10/10 Excellent

Connie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pet friendly! Very human friendly!
Stayed 2 nights in Sep 2025

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great staff

Breakfast was delicious good eggs, meat, and waffles hot breakfast. They also had cold breakfast food options. The rooms were not super updated but clean. The staff was super incredibly nice and helpful.
Stayed 3 nights in Sep 2025

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay.

Room was clean, bed was comfortable. Low water pressure, and the water had an odor & strange taste.
Stayed 1 night in Sep 2025

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to spend a few days
Stayed 4 nights in Sep 2025

6/10 Okay

Patricia

Travelled with family
The first room we were assigned the dead bolt did not work. The second the sink did not hold water. I feel they give third party bookings the poor rooms. Around back was a beautiful garden and pool but we looked out T the back of main lobby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Stayed 1 night in Sep 2025

6/10 Okay

everett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No hot water
Stayed 2 nights in Sep 2025

6/10 Okay

gabrielle

Liked: Staff & service, property conditions & facilities
The property is quite nice, enclosed pool, attractive grounds, the rooms, however, could be cleaner and smelled strongly of whatever was used to clean. There was a little bar/grill attached to property. Very close to the waterfront. The room next door had the TV going most of the night which made for an unrestful night, but it was Very inexpensive !
Stayed 1 night in Jul 2025

10/10 Excellent

richard, harleysville

Travelled with family
Liked: Cleanliness, staff & service, amenities
Dated but nice for the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Clean. Friendly staff. Nice breakfast. Excellent bar. Shampoo, body wash bottles could be bigger.
Stayed 1 night in Aug 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Shakhruz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean
Stayed 1 night in Aug 2025