JW Marriott San Antonio Hill Country Resort & Spa

4.5 star property

Photo gallery for JW Marriott San Antonio Hill Country Resort & Spa

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
6 restaurants, breakfast, lunch, dinner served; Tex-Mex cuisine
View from property
Property amenity
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Room service

Explore the area

View map
23808 Resort Pkwy, San Antonio, TX, 78261
  • Place, TPC San Antonio
    ‪5 min walk‬
  • Place, Six Flags Fiesta Texas
    ‪21 min drive‬
  • Place, River Walk
    ‪26 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪20 min drive‬

Room options

Deluxe Room, 1 King Bed with Sofa bed, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Balcony

  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Studio Suite, 1 Bedroom, Golf View

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(42 reviews)
  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Balcony

7.2 out of 10
Good
(5 reviews)
  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

Signature Room, 2 Queen Beds (Balcony)

  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

7.4 out of 10
Good
(3 reviews)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Transf Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

Signature Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Balcony

9.2 out of 10
Wonderful
(42 reviews)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

San Antonio

With a stay at JW Marriott San Antonio Hill Country Resort & Spa in San Antonio, you'll be 11.7 mi (18.8 km) from Morgan's Wonderland and 15.4 mi (24.9 km) from The Shops of La Cantera. .This family-friendly hotel is 16.6 mi (26.7 km) from Six Flags Fiesta Texas and 17.4 mi (28 km) from San Antonio Zoo and Aquarium.

What's nearby

  • TPC San Antonio - 5 min walk - 0.5 km
  • Six Flags Fiesta Texas - 21 min drive - 29.5 km
  • San Antonio Zoo and Aquarium - 22 min drive - 34.1 km
  • River Walk - 26 min drive - 40.5 km
  • Natural Bridge Caverns - 26 min drive - 39.7 km

Getting around

  • San Antonio Station - 26 min drive
  • San Antonio International Airport (SAT) - 19 min drive

Restaurants

  • ‪Tia’s Taco Hut - ‬6 min drive
  • ‪HTeaO - Stone Oak (Bulverde) - ‬6 min drive
  • ‪Las Palapas - ‬6 min drive
  • ‪Pollo-Filete - ‬4 min drive
  • ‪Cibolo Moon - ‬10 min walk

About this property

JW Marriott San Antonio Hill Country Resort & Spa

Luxury hotel with 6 restaurants and 4 outdoor pools
JW Marriott San Antonio Hill Country Resort & Spa offers 1002 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 65-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

This San Antonio hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 4 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts and a health club.

Children under 14 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lantana Spa has 30 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 1002 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 4 outdoor swimming pools or 2 hot tubs. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Tex-Mex cuisine at Cibolo Moon, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has 260000 square feet (24155 square meters) of space consisting of a conference center and 19 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge.
Cibolo Moon - This restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
18 Oaks - Overlooking the golf course, this steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Rivertop Grill - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
High Velocity - This sports bar specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Crooked Branch - This restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 34 per day; includes in/out privileges)
  • Covered valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: USD 32 to 39 for adults and USD 15 to 19 for children
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 18 Oaks
  • Cibolo Moon
  • Crooked Branch
  • High Velocity
  • Rivertop Grill

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • 24-hour gym
  • 36-hole golf course
  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Game viewing
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Lazy river
  • Library
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (260,000 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 30 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 2 to October 3:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.240 percent destination fee will be charged
  • Resort fee: USD 65.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 32 to 39 for adults, and USD 15 to 19 for children
  • Fee for in-room wireless internet: USD 15.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 15.95 per day (rates may vary)
  • Self parking fee: USD 34 per day (in/out privileges)
  • Covered valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hill
JW Marriott Hill Resort
JW Marriott San Antonio Hill Country
JW Marriott San Antonio Hill Country Resort
Marriott Hill
Jw Marriott San Antonio Hill Country Hotel San Antonio
Jw Marriott San Antonio Hill Country Resort And Spa
JW Marriott Hill Country Resort
JW Marriott Hill Country
Jw Marriott San Antonio Hill Country Hotel San Antonio
JW Marriott San Antonio Hill Country Resort Spa

Reviews

JW Marriott San Antonio Hill Country Resort & Spa Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 699 out of 1001 reviews
Rating 8 - Good. 148 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

Reviews

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time visitors & we approve!

We met the nicest manager named Jacob and if I could have 10 employees just like him, I would have an amazing company! This was our first time at this hotel and even though I'm pretty sure there were 3000 people on site, the resort still felt spacious. One bit of constructive criticism is...invest in more double floats. The resort caters to young children and families who needed to ride together per the height rules but there was a shortage of doubles. We saw many families frustrated and we even searched for over 30 minutes several times just to locate a float. So....buy more doubles JW. One more note about Jacob. He became aware that my grandson had a sensory issue and the only reserved chairs were in the sandy area. He gratiously moved us to the pool area and saved our vacation. We had been on the waitlist for 3 weeks and Jacob was our hero! Tip for newbies...in the summer the walkways in the sun are about 1000 degrees. Dont let your babies walk alone or their feet may get burned. Apparently the pizza is a hot commodity! We never got any because the line was longer than the waterslides but next time it's on our list! See you next year JDub! Love, Barry & Michelle Barnette
Stayed 3 nights in Aug 2025

6/10 Okay

Justin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel looked very nice, but we wouldn’t stay here again. The person who checked us in did a poor job at communicating to us how all the charge and services worked so it was very confusing for us. Also, we noticed that if you visit the hotel during non peak days or off season, you don’t get the same treatment. It’s like you get special treatment and perks if you’re there during the weekend/on season, but if you’re there on weekdays or off season, you don’t get all those same perks. We gave 3 stars because of the way the hotel looked and because the bar tender we met was very nice. Other than that, I would give 2 stars on the experience, the dining, etc.
Stayed 2 nights in Aug 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family fun packed resort

The hotel experience was phenomenal. This resort will be our go to for family fun. The activities the hotel had made it even more remarkable as our kids enjoyed all the activities they attended. The restaurant selection was also extraordinary and made the stay eveb better because we didn't have to leave. They also have a store and a Starbucks on site.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort in the heart of the hill country

Amazing resort with a wonderful water park, great food options, great amenities and natural beauty, highly recommended!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashraf

Business traveller
Liked: Cleanliness
The best service and hotel in Texas
Stayed 1 night in Jul 2025

8/10 Good

Zachary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is awful. Spend 20min finding a spot to park. Everything else was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gheorghina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and willing to make you feel comfortable and if it’s necessary to adjust your room
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very family friendly! They had a lot of family fun.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2025

10/10 Excellent

ryan

Stayed 2 nights in Aug 2025

4/10 Poor

Rochelle

Stayed 3 nights in Aug 2025

10/10 Excellent

Gabrielle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Shayla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark Allan

Stayed 3 nights in Jul 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Staff & service, property conditions & facilities

Family girl’s trip!!

Everything was amazing! The food was great and the people were amazing. Kudos to the4 Pizza guys making pizza. They were slammed Saturday. They were so calm and polite to each other getting all the orders out! They were really fast! All the waiters out by the pools were so friendly and the food came out quick.
Stayed 2 nights in Aug 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service throughout!
Stayed 2 nights in Aug 2025

6/10 Okay

Danielle

Travelled with family and small children
Liked: Amenities
The idea of the place is wonderful. I took my 3 granddaughters, 5, 3, and 1 here on a mini vacation. The good: the children’s pool and slides were wonderful for all 3. We spent a whole day there. There was plenty of seating around all the pools. There were several options for food including 3 eateries, and room service - all priced as expected. The room was comfortable and accessible. Room service and housekeeping staff were pleasant and kind. The staff on checkout were great! The not so good - the two different women I dealt with at check in were flat out rude and have no business being in customer facing jobs. The self parking just sucks. Parking in sections 2 and 3 force you to walk up and down hill - with a family with wagons and strollers this not NOT convenient, not to mention that getting on the sidewalk while crossing the street was a challenge as there was no ramp access - meaning I had to literally lift the wagon with kids in it up onto the sidewalk while headed uphill - fun times. The family pool was constantly dirty. While I understand trees and such, have someone skim the pool. While we had a pleasant time, there is definitely room for improvement especially given the cost.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Katelyn

Love coming here. Facilities are clean, the service is great and
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
it's a great place, to relax and enjoy the view from the balcony. Very comfortable place. the food was good, good option for diner! I don't like was, the Hotel was not responsibility, the item I forgot , which I leaf the Hotel 10.30 am and I get home 2.30 pm , I called to said I forgot an blue shirt ( Blue shirt was there) and one hour later , I called back again and I said I forgot an Polo White shirt , and told me is nothing there ,(only was there the blue shirt short sleeve) I know 100 % I leaf there in the Closet . and for me was weird because the room was clean yet I understand is my responsibility, is my foul, for not make sure, I have all my Items . But overall was a great place , me and my son we got an wonderful time,, for sure we come back again. Thank you
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura, Spring Branch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed delicious breakfast, lunch, and dinner options, from the brick oven pizza to the incredible omelet station at Cibolo Moon. No matter the time or how busy the hotel was, we never waited longer than 15 minutes for a table and every single staff member we interacted with was personable, professional, and seemed genuinely happy we were there. Our room was comfortable and incredibly clean. Whether we spent time relaxing in the room or out on the beautiful grounds, we were never disappointed. In fact, what luck - we visited during their Backyard BBQ, when several inflatable toys spread out on the lawn for the kids, great live music artists played toe-tappers that got everyone singing along, and served delicious BBQ as yet another dining option at a hotel swimming in them. Speaking of swimming, those cabanas are worth the price and emotional spiraling. We took our time getting out to the pool on Saturday and learned our lesson, miraculously finding a single pool chair for our family of 4’s things. Not that we spent any real time at the chair… the lazy river held our attention for several hours, with a little help from the delicious Pina coladas served river-side. Funnily enough, we live 15 minutes away from the hotel and came for a little family staycation, but this was the best experience we’ve had in a plethora of travels. We’ll keep an eye out for the calendar and be back for some incredible lemon scones & fun! Thank you, JW Marriot Hill Country and staff!!
Stayed 3 nights in Aug 2025

6/10 Okay

Summer

Liked: Cleanliness
For the price, we expected a luxurious experience and our stay really missed the mark. It was so terribly loud everywhere in the hotel. Kids running up and down halls constantly. We couldn’t find a vending machine that worked. There was only one sit down breakfast restaurant so the wait in the morning wasn’t worth it. I think this hotel is a good option for families but wouldn’t recommend if you don’t have kids or want a restful weekend.
Stayed 2 nights in Aug 2025