Book Premier Inn Charingworth accommodation from NZ$137

stayed at hotel on 25 April 2026 for one night having booked a superior double room using hotels.com app. While the room itself was pleasant, the heating system was not functioning. I had to walk for more than 5 minutes to reception to report the issue, as the room telephone went unanswered. A small heater was initially provided, but it was insufficient for the size of the room. I therefore returned to reception to request either a larger heater or an alternative room. I was then shown another room; however, this was not of the same superior standard, and unfortunately, the heating there was also not working. As a result, I chose to remain in my original room, where a second heater was eventually provided. I had checked in late in the evening expecting a relaxing stay, but instead spent several hours trying to get the room warm, which was quite disappointing. Additionally, I noted that there were no dressing gowns in the room and no room service available, despite these being advertised as part of your offering. Overall, I am very disappointed with the level of service I experienced. I have contact the hotel directly before submitting this review and demanded an explanation but they did not even respond to my complaint.

Great location with plenty of parking and comfy rooms. Bar area is very relaxing. However breakfast is a bit chaotic. For the second visit in a row, the coffee machines are not working properly so there's a long queue and frustration. Two domestic toasters but the bread was far too large to fit and resulted in many pieces of burnt toast.

The room was basic but spotless. The bathroom toiletries were lovely. Everywhere had a fresh coat of paint and bathroom had recently been resealed everywhere so looked fresh / newly refurbed. Breakfast was in a nice room by the garden and quiet. Food was ok but I didn’t like the sausages. I heard them cooking eggs to order. Car parking was a blessing and staff were very friendly. Pillows could have been less hard. Location was perfect. Overall, a great little place to stay.

Everything about this hotel was outstanding - easy parking, friendly reception, comfortable room with lovely golf course view, excellent dinner and breakfast - all thoroughly recommended.

Enjoyable visit breakfast was lovely

This place was fantastic!