2/10 Terrible
Monica
18 Jun 2025
Liked: Staff & service
Disliked: Property conditions & facilities
I booked this room after driving all afternoon for me and my kids to stop and get some rest while driving to beach for vacation. Upon arrival they said the room I booked was not available. I needed 2 beds. They did tell me they could put me in a room with a pull out couch. The air conditioner in room was broken and the sofa bed was also broken. I informed them of this and they gave me another sofa room. The bed in that room was so horrible the springs were sticking up and there was no bedding available to put on the bed. My kids and I went downstairs and requested a refund and were leaving to find a different place to stay. The staff informed me there is a 24 hour cancellation policy, but he would talk to manager the next day and try. I still have not often a refund.
Monica
Stayed 1 night in Jun 2025