Compare Casino Hotels in Cypress

Yes

Bathroom sink did not drain. Capet had a big soda spill which was left wet and never dried made the room smell. Beds are hard not soft need to be updated The bus ride to the park was quick 10 minutes

Overall great stay

They upgraded us to a suite, and the jacuzzi was so awesome!

Part 1 - I'm someone who is a regular 9-5 worker who wanted to splurge on her mom for her bday. Overall, the place is nice. But, for paying almost $1K for just 2 nights (yes, even if it was an Ocean View Room), there are some things that I feel should not be an issue. The view from the 1st level balcony was obstructed. We were in the corner, next to the pool. (Specifically rm 4107). Don't ask for that room if you don't want people walking right in front of your balcony because the gate to the pool and cabanas is right there). To see The Queen Mary from your balcony you have to walk out away from your balcony, look to the right and THEN it's there. But it would be been nice to know that. I wouldve asked for an unobstructed view. They do not tell you that when they give you the room. Also, for paying almost $1k for 2 nights, The vending machines should work. And be filled IF they work. I also shouldn't have to ask for the robes/slippers that were supposed to be in the room already. (I asked for both, they just gave me the robes. They did not bring slippers). They said it's only if available and upon request. The website does not say that. Whoever took the pictures for the site, BRAVO! As higher end as it's portrayed through pictures, you would think they would provide enough luggage carriers. Nope. Bed in room 4107(which is also a connecting room..did not want that) literally makes noise every time you move. Walls are thin....you can hear snoring even when it wasn't loud.

This may have been one of the most disgusting, beaten down, lack of amenities properties I have stayed at in my life. There was no wifi, our room had dead bugs on the walls, bodily fluid on the walls, dirty and grime all off where the towels were an in many places. We checked in to the most dead personality front desk gentleman, who said the bare minimum to us, pretty much, “insert your card”, “here is your key and room number” with “it’s by the pool” but no direction. The stairs in multiple places were legit falling apart, being held together In what feels so unsafe! Expedia, motel 6 people need to visit this property and inspect it!!!!