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Hawthorn Extended Stay by Wyndham Richardson

3.0 star property

Photo gallery for Hawthorn Extended Stay by Wyndham Richardson

Free daily on-the-go breakfast
Studio Suite, 1 Queen Bed, Non Smoking (Roll-In Shower) | Private kitchen
Full-sized fridge, microwave, oven, stovetop
Lobby
Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
250 Municipal Drive, Richardson, TX, 75080
  • Place, Methodist Hospital Campus for Continuing Care
    ‪7 min walk‬
  • Place, AMF Richardson Lanes
    ‪8 min walk‬
  • Place, Eisemann Center for the Performing Arts
    ‪2 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, Multiple Beds, Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Suite, Multiple Beds, Smoking

  • 82 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Suite, Multiple Beds, Non Smoking

  • 82 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Full-sized fridge, microwave, oven, stovetop

Studio Suite, 1 Queen Bed, Non Smoking

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking (Roll-In Shower)

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Smoking

Full-sized fridge, microwave, oven, stovetop

Studio Suite, 1 Queen Bed, Smoking

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 King Bed, Smoking

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 King Bed, Non Smoking (Roll-In Shower)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Richardson

With a stay at Hawthorn Extended Stay by Wyndham Richardson, you'll be centrally located in Richardson, a 3-minute drive from University of Texas at Dallas and 9 minutes from Galleria Dallas. .This family-friendly hotel is 8.5 mi (13.7 km) from Baylor Scott & White The Heart Hospital and 10.2 mi (16.4 km) from Southern Methodist University.

What's nearby

  • Methodist Hospital Campus for Continuing Care - 7 min walk - 0.6 km
  • AMF Richardson Lanes - 8 min walk - 0.7 km
  • Big FurFur Love - 1 min drive - 2.2 km
  • Eisemann Center for the Performing Arts - 2 min drive - 2.3 km
  • American Airlines Center - 16 min drive - 29.5 km

Getting around

  • Galatyn Park Station - 2 min drive
  • Dallas Union Station - 17 min drive
  • Love Field Airport (DAL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Panera Bread - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Cafe Max - ‬20 min walk

About this property

Hawthorn Extended Stay by Wyndham Richardson

Hawthorn Extended Stay by Wyndham Richardson offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, a fitness center, and a seasonal outdoor pool.

Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 72 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Your room comes with a pillowtop bed. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor tennis court, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Richardson? This hotel has 506 square feet (47 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Basketball
  • Games
  • Gym
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 506 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 40
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 5:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
The seasonal pool will be open from May to August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hawthorn Suites Richardson
Hawthorn Suites Wyndham Hotel Richardson
Hawthorn Suites Wyndham Richardson
Hawthorn Suites Wyndham Richardson Hotel

Hawthorn Extended Stay by Wyndham Richardson Reviews

Reviews

6.2
Rating 10 - Excellent. 250 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 152 out of 1001 reviews
Rating 2 - Terrible. 260 out of 1001 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

MOHAMMAD

Liked: Amenities, property conditions & facilities
The room was decent, better if it could be a bit more clean and when I entered it had a type of bad smell, but overall it was good enough for my stay
Stayed 6 nights in Dec 2025

2/10 Terrible

Mark

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting condition of rooms. Misleading pics and ratings. Property was run down and not maintained. Old appliances and damaged furnishings. Staff was rude and not cooperative. Not a good representative of the brand name. Worst room I have ever stayed in!
Stayed 1 night in Dec 2025

2/10 Terrible

Antaas

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I had to go to 3 different rooms due to something being wrong in each one of them water shooting everywhere when trying to shower fell through the couch bed had no springs slightly injured myself thankful it wasn’t my children stove eyes none worked The staff was rude and inconsiderate, couldn’t accommodate anything i’m willing to make my stay better after switching rooms multiple times during the late hours I just went and asked for more tiles and racks for me and my children. I couldn’t even get that because they switched my room so many times it says it was only one person booked for that room. There was no compensation of any sort no consideration or sympathy for all the hardships will never return.
Stayed 3 nights in Nov 2025

10/10 Excellent

Desmond

Great, need more towels for guest
Stayed 3 nights in Nov 2025

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, amenities
If I could give zero stars and still leave a review I would. I have stayed in many many hotels and this by far was the worse. When we first got there the front desk lady was super rude then we get to the room and at first glance it was ok not the best but ok. My husbands uses the bathroom once and the toilet stops working we call the front desk and they did nothing said we could come get a plunger after explaining that was not the issue the lady still did nothing. With it being Texas we turned on the AC which then leaked on the bathroom floor which you could see was a problem for some time because of the water stain my husband actually slipped and hurt himself once again the front desk did nothing. There were no kitchen utensils no pans no cups and this says it has a full kitchen. Then my husband seen a roach in the bath tub. When going to the front desk to ask for things they are supposed to give I was only given one roll of toilet paper mind you we were there for a week. Was offered no fresh towels or blankets or anything. The breakfast was not even really a breakfast it was just waffles and toast. They didn’t even hold the breakfast during the times they stated which was 6-9 I get there at 8 and it’s cleaned up already. If I could get a refund I so would this was the worst hotel stay I have ever had.
Stayed 4 nights in Nov 2025

2/10 Terrible

Katelyn

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Rude
Stayed 1 night in Oct 2025

6/10 Okay

Desmond

Stayed 7 nights in Oct 2025

10/10 Excellent

Desmond

Liked: Staff & service
Stayed 2 nights in Nov 2025

2/10 Terrible

Quoshanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was nice and friendly, but when I walked into the room.. I wanted a refund immediately.. didn’t want to put my bags down.. the place was horrible.. floors nasty.. kitchen nasty.. writing on the walls.. I could only do one night.. it was already 9pm when I made it there.. but I rather slept in the car..
Writing on the walls
Bathroom
Kitchen
Stayed 1 night in Oct 2025

2/10 Terrible

Rajendra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We didn't use kitchen. AC was good. Bed sheet and towel (one each) were stained. Room was specious. It desperately needs renovation. After that it would be a great place to stay.
Stayed 3 nights in Oct 2025

4/10 Poor

Javar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Appliances looked like they were from the 1990's, there was a faint smell of cigar in a non-smoking room, the couch was all stained up, and I saw two roaches during my stay. In the bathrrom the paint was peeling off from the humidity.
Stayed 3 nights in Oct 2025

10/10 Excellent

srinivas

Stayed 1 night in Oct 2025

2/10 Terrible

Robin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms were very gross! Stuff all over the walls. Mouse pooped behind the door in the bathroom, yellow stuff all over the walls in the bathroom. dust mites everywhere. dirty sheets. Something in the corner that look alike could’ve been dog throw up? Seriously I can’t make all this stuff up!! Dead roaches! The air-conditioning took 10 hours to finally cool down breakfast was not good
Stayed 4 nights in Oct 2025

2/10 Terrible

Percy

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs remodeling
Stayed 1 night in Oct 2025

2/10 Terrible

Maria

Stayed 1 night in Oct 2025

2/10 Terrible

Vechelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ive never been treated so bad like I experience here in my life. Room was dirty and had a horrible odor. Amy front office rep treated us so bad and needs to be fired because her customer service is horrible. DO NOT BOOK HERE !!
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Hawthorn Extended Stay by Wyndham Richardson was good. Our suite was super clean.The grounds were maintained well. There was always someone available at the front desk. The staff was polite and always helpful. Bed was comfortable. TV was excellent. Nice breakfast options. Great location. Will stay here again if we're in the area.
Stayed 3 nights in Oct 2025

2/10 Terrible

Andre

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Woke up and saw bed bugs crawling towards underneath the bed, the walls look like their is stains on it for years, there is dust everywhere, the drawers in the kitchen almost fall off when pulling them. The stove looks unsafe and the over is unclean.. would not recommend this place
Stayed 2 nights in Sep 2025

6/10 Okay

Elizabeth

Stayed 1 night in Aug 2025

2/10 Terrible

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Donald

Liked: Staff & service, property conditions & facilities
Hgt
Stayed 2 nights in Sep 2025

2/10 Terrible

kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 18 nights in Aug 2025

4/10 Poor

Diana

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Marie

Stayed 5 nights in Sep 2025

4/10 Poor

Holly

Disliked: Staff & service

Disappointed

I called the hotel prior to booking inquiring if the pool was open. I was told it was. Upon check in at the hotel, the clerk told me that it was, in fact, closed. I told her that I had called the number on the confirmation and spoke to a lady confirming the pool was open. She said that I never did call even though I showed her my call history. The AC in the room never cooled it down past 80 degrees, granted it was over 100 degrees that day. The room was supposed to be furnished with pots, pans, dishes, etc. It had one plate, no forks, and no cooking accessories. They did provide some but there was no dishwasher detergent l, etc. The TV did not work. It had volume but no picture. Maintenance did come promptly and replaced the entire TV.
Stayed 1 night in Aug 2025