Summit County ski resorts

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When we checked in we were told that the water was going to be off from 10pm until 7am. We could cancel our reservation at no cost. We choice to stay as we didn’t feel this would be an issue. The water didn’t come back on until 10am. We checked out at 1030am and was advised there would be no charge for our stay. We will definitely stay again at any of their properties as we were treated more than fair without any discussion needed. It’s refreshing in today’s society to see that the customer can still be treated fairly. Thank you for making things right without any issues.

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As this property is located on the Cleveland Clinic campus, the staff is well versed in dealing with patients and their families. They are unfailingly helpful and kind. Many options for meals and beverage service. The hotel is a short walk to many of the CC buildings, and there is a CC shuttle service. We will stay here again in the coming weeks.

Staff friendly, helpful and professional. It is in dire need of help for their floors, as it is popping up and is a trip/fall hazard. Beds were ok.

Helpful desk staff were willing to keep luggage after checkout to be able to walk down to the Rock and Roll Hall of Fame for the morning. Great to keep the car at valet then too!