Yucatán hotels with parking

The hotel is beautiful, the food is delicious as well. One thing we experienced is being ignored by the staff because we’re not tall and blonde or they didn’t think we were tourists, which is really sad. I never thought I would experience this in Mexico. We waited several minutes before being seated to the restaurant and when someone finally came, the question was “do you need help?” Vs welcome how many for your party like every European guest was getting.

Excelente hotel, lo recomiendo!

Beautiful hotel, with great staff .

We were on the 5th floor for 15 nights. We often smelled a slight odor, but they kept an airpurifer running most of the time. We did not have the odor in our room. The staff was very attentive. The breakfast buffet was was very good.

Breakfast buffet was above expectations. Dinning room clean, AC, beautiful . Saxofon musician played beautifully and was open to song request. A la carte breakfast also available. Breakfast buffet also included other specialties. I also had an amazing chicken consomé at dinner. Expresso and cappuccinos also available. They also had personnel that assisted with transport requests. Staff was cooperative and friendly readily to assist. I got a room upgrade do to Gold status to a suite and a 10.00 dollars voucher. Bathrooms are updated and plenty of water. I will return again, very please with the hotel stay.

Most of the staff were bilingual so it was very easy to communicate. And when they couldnt, they found staff that could understand english.