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Northumberland Hotel

3.0 star property

Photo gallery for Northumberland Hotel

Reception
Reception
Exterior
Family Room, Ensuite
Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
31-33 Craigmillar Park, Edinburgh, Scotland, EH16 5PE
  • Place, Holyrood Park
    ‪17 min walk‬
  • Place, Royal Infirmary
    ‪4 min drive‬
  • Place, University of Edinburgh
    ‪4 min drive‬
  • Airport, Edinburgh (EDI)
    ‪22 min drive‬

Room options

Double Room Single Use, Ensuite

  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Ensuite

Family Room, Ensuite

Family Room, Ensuite

  • 8 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Twin Room, Ensuite

Twin Room, Ensuite

  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Ensuite

Egyptian cotton sheets, premium bedding, pillow-top beds

Double Room, Ensuite

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Double Room

Double Room

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 5 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About the area

Edinburgh

In the heart of Edinburgh, Northumberland Hotel is within a 5-minute drive of Prestonfield Golf Club and University of Edinburgh. .This hotel is 1.8 mi (2.8 km) from Royal Infirmary and 2 mi (3.1 km) from Royal Mile.

What's nearby

  • Prestonfield Golf Club - 13 min walk - 1.1 km
  • National Library of Scotland - 17 min walk - 1.4 km
  • Holyrood Park - 17 min walk - 1.5 km
  • Royal Infirmary - 4 min drive - 2.4 km
  • University of Edinburgh - 4 min drive - 2.1 km

Getting around

  • Princes Street Tram Stop - 6 min drive
  • Edinburgh (ZXE-Edinburgh Waverly Train Station) - 8 min drive
  • Edinburgh Airport (EDI) - 28 min drive

Restaurants

  • ‪Haldi - ‬5 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Greggs - ‬5 min walk
  • ‪The Salisbury Arms - ‬18 min walk
  • ‪Old Bell Inn - ‬14 min walk

About this property

Northumberland Hotel

Northumberland Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 26 individually decorated guestrooms. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a television in a common area and tour/ticket assistance.
Featured amenities include luggage storage, microwave in a common area, and refrigerator in a common area. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Northumberland Edinburgh
Northumberland Hotel
Northumberland Hotel Edinburgh
The Northumberland Hotel Edinburgh, Scotland
Northumberland Hotel Hotel
Northumberland Hotel Edinburgh
Northumberland Hotel Hotel Edinburgh

Northumberland Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 105 out of 759 reviews
Rating 8 - Good. 214 out of 759 reviews
Rating 6 - Okay. 206 out of 759 reviews
Rating 4 - Poor. 134 out of 759 reviews
Rating 2 - Terrible. 100 out of 759 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

ewan

Liked: Cleanliness
Disliked: Staff & service
Clean room
Stayed 1 night in Dec 2025

2/10 Terrible

Grace Annabel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
⭐️ 1/5 – Absolutely disgraceful experience This was hands down one of the worst hotel stays I’ve ever had. From the moment we arrived, the staff made it very clear they did not want to attend to us. There was one Greek staff member in particular who was outright rude and dismissive. He seemed to live in what looked like a room next to reception and acted as though coming out to do his actual job was a personal inconvenience. Our room was NEVER cleaned in the four days we stayed. Not once. For £307 for three nights, the bare minimum expectation would be a made bed and fresh towels daily. Instead, we were met with attitude when we asked at reception. We were told, with visible annoyance, that towels would only be changed if we threw them on the floor. We did exactly that and guess what? Still no towel change. I had to repeatedly ask for clean towels just to shower, and each time I was made to feel like I was asking for something unreasonable. The attitude was shocking. The cleanliness was beyond unacceptable. The cleaners are clearly not doing their jobs. The two coffee mugs provided were filthy. I will be attaching photos because it was genuinely disgusting. The toilet was dirty, surfaces were dirty, everything felt unclean. This was not a hotel-level standard by any stretch. The whole place felt more like a poorly run house share or room accommodation pretending to be a hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joeray

Stayed 3 nights in Dec 2025

10/10 Excellent

Joel

Stayed 2 nights in Nov 2025

8/10 Good

Shivani

Stayed 5 nights in Nov 2025

2/10 Terrible

Waylen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely the worst experience I have had at a hotel. I haven’t felt so uncomfortable in my life in another accommodation. The person at the main reception had no respect and an attitude problem from the moment we walked in. When we got to the room, there was an unknown red substance on the wall, hair in the bed and on a freezing cold night in Scotland, no working radiator. I made them aware of this issue, they provided me a small heater. I advised I couldn’t leave it on all night and the response I got was an abrupt ‘sorry about that’ as he walked out the room. I was expecting at the very least a sincere apology and a room change but this was never offered and just assumed we would be happy with a tiny heater. As my partner and I were VERY uncomfortable and couldn’t stay in a room without a working radiator, we made the decision to go home a night early. When I handed the keys back, the attitude we got from the owner and disgusted look was horrible. I let him know I was uncomfortable and unhappy and that Expedia have contacted him to resolve this multiple times but he refused their calls. If you ever come to Edinburgh, never even think about this hotel. The worst one I have ever been to. Save your money or spend on a better place. It’s worth it.
Stayed 1 night in Nov 2025

2/10 Terrible

Prabhu

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff at the reception is not very welcoming. Was very harsh with us. Our first visit to Scotland and our stay was a very bad experience. Only once in 4 days of stay the housekeeping person came to clean and did not change the sheets on the bed at all. Very bad experience.
Stayed 4 nights in Nov 2025

2/10 Terrible

Jake

Stayed 4 nights in Nov 2025

8/10 Good

John

Stayed 1 night in Nov 2025

10/10 Excellent

amy

Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
The check in was pretty easy but the staff could have been more friendlier. All the expectations in the room were good but I wish there was a microwave at least downstairs for us to use. Room service was good.
Stayed 6 nights in Oct 2025

6/10 Okay

Maddison

Nice location , clean rooms and lots of space Only thing is the showers were not very powerful at all
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

4/10 Poor

Mario

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Ratings above tell the whole story
Stayed 3 nights in Sep 2025

8/10 Good

Shingirai

Stayed 1 night in Aug 2025

2/10 Terrible

STEPHEN

Business traveller
Liked: Cleanliness

Only thing decent was a car park

Not even a b and b standard . More like a youth hostel .
Stayed 1 night in Sep 2025

4/10 Poor

Chris

Stayed 1 night in Aug 2025

8/10 Good

Aparna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good connectivity. Spacious room
Stayed 2 nights in Aug 2025

10/10 Excellent

Belen

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Janelle

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Microwave was removed from property, listing said it had microwave and refrig. The fridge was downstairs in dining room that was shared with all guests at hotel. Caused a huge inconvenience as we were unable to put things in the fridge after 10p and had no microwave to reheat. The prices were tripled because of the festival . The internet was out half of our time there. These 2 things caused us extra expenses (not able to eat left overs, had to pay for out of the country internet services while the internet was out) that we weren’t prepared to pay. Manager was no help with directions how to use bus services and was extremely rude. Housekeeping services were every other day. The housekeepers were awesome but the manager wasn’t available at the desk before 11a and after 10pm. I wouldn’t stay here again. 8 nights equaled $3,000 American dollars with no internet and no microwave . No fridge in room as claimed on sight. Will be filing a complaint with Expedia.
Stayed 8 nights in Aug 2025

4/10 Poor

Gary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted as an inconvenience to the staff that we’d dared checked in. The bed was comfortable and clean enough so if you’re staying for one night and need somewhere this might do but the room wasn’t particularly clean and the bathroom had mould all over ceiling and floor surrounding the toilet. It had the worst shower I’ve had in British hotels with a trickle of water you couldn’t even stand under it as the shower head holder was fixed in place. We didn’t even bother with it the second morning and checked out feeling a bit grimy to travel back home.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

not worth the money

Couldn't check in until 3pm and check out at 10am. Also they charfe dor leaving bags temporarily which is a rip off given the price you have to pay. The bathroom was noy as clean and shower wall is rusting. Also the room we had was not very sound proof and couldnt sleep as could hear people slamming doors and also could hear noise from cars and the street.
Stayed 1 night in Aug 2025

6/10 Okay

Omar Sheikh

Disliked: Staff & service
I was not happy with the staff because he provided me with the smaller room.
Stayed 1 night in Aug 2025

4/10 Poor

Kaitlin

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient transpiration into the city center, but don’t count on any amount of hospitality. The commitment to no early check ins goes as far as to just have the door to the hotel locked until 3, even when someone is sitting at the desk in front of you. There was a partial roll of toilet paper in our room and it took us over 24 hours to find someone to get more. No one services the desk, there’s a sign indicating to ring the bell if you need anything, but no bell exists. It’s a place to sleep, nothing more.
Stayed 2 nights in Aug 2025

4/10 Poor

Jaison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Run down hotel, bathroom was not clean. Cramped bedroom with very little space. Not at all worth for the proce you pay (£170+ for a night).Not recommended.
Stayed 1 night in Aug 2025