2/10 Terrible
Susan
Travelled with family
2 Nov 2025
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
When I checked in the hotel, had a terrible odor of marijuana on all the floors and we decided due to that we were checking out the very next day instead of staying all the way till Sunday I called on Sunday because I did not get my deposit back and the person at the front desk said that oh you’ll get it in a week and I said I checked out on Thursday. Can you make sure I’m checked out and he insisted I was checked out yet he didn’t know my name. He didn’t know what room number I was in so I proceeded to tell him I wanted to verify that I was checked out and he said well you are I said OK well what room am I in and he goes well what’s your last name I said so you don’t know if I’m checked out if you don’t know what room I was in and he verified that I was in fact did not checked out so he had to check me out today. I have insurance on this we left because the marijuana smell was so bad. It was wafting into our room when I tried to talk to the staff about this when I was leaving, the woman just took my room number down and she said I will make sure you’re checked out and walked away from me. She didn’t even care to ask why we were checking out early. I was extremely disappointed in the whole situation.
Susan
Stayed 4 nights in Oct 2025
