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Aparthotel

Santana Resort

3.5 star property

Photo gallery for Santana Resort

Outdoor pool, pool umbrellas
Flat-screen TV, ping pong
Property grounds
Aerial view
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Explore the area

View map
7-15 Monte Carlo Avenue, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪7 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪14 min walk‬
  • Place, Surfers Paradise Beach
    ‪4 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

Economy One Bedroom Apartment

  • Sleeps 2

View all photos for Economy Apartment, 1 Bedroom

1 bedroom, individually decorated, individually furnished

Economy Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room, 1 Bedroom

1 bedroom, individually decorated, individually furnished

Premium Room, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Apartment, 1 Bedroom (2.5 Star)

Flat-screen TV, ping pong

Apartment, 1 Bedroom (2.5 Star)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

One Bedroom Apartment

  • Sleeps 2

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About the area

Gold Coast

With a stay at Santana Resort, you'll be centrally located in Gold Coast, within a 5-minute drive of The Star Gold Coast and Gold Coast Convention and Exhibition Centre. .This family-friendly aparthotel is 1.2 mi (2 km) from Surfers Paradise Beach and 1.3 mi (2.2 km) from Cavill Avenue.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Broadbeach Beach - 7 min walk - 0.6 km
  • Gold Coast Convention and Exhibition Centre - 14 min walk - 1.2 km
  • SkyPoint Observation Deck - 19 min walk - 1.6 km
  • Cavill Avenue - 4 min drive - 2.7 km
  • Surfers Paradise Beach - 4 min drive - 1.9 km

Getting around

  • Florida Gardens station - 3 min walk
  • Varsity Lakes Station - 21 min drive
  • Coolangatta Airport (OOL) - 35 min drive

Restaurants

  • ‪Freghete - ‬14 min walk
  • ‪26° & Sunny - ‬9 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Broadbeach Bowls Club - ‬8 min walk
  • ‪Sushi Train - ‬14 min walk

About this property

Santana Resort

Art Deco aparthotel with free parking, near The Star Gold Coast
Santana Resort offers 21 air-conditioned accommodations with washers/dryers and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on weekdays only.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 21 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and electric kettles, and housekeeping is provided on weekdays only.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and bicycles to rent. This Art Deco aparthotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Featured amenities include a computer station, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Car hire
  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per stay

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Free bottled water
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city centre
  • Near the ocean

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Table tennis
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 21 units
  • 3 floors
  • Art Deco architecture
  • Bicycle rentals
  • Built in 1999
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Saturday (8:30 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50 per stay
Cribs (infant beds) are available for AUD 30.0 per stay

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per week

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: AUD 50 (subject to availability)
  • Air conditioning fee: AUD 10 per night
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Santana Resort
Santana Resort Surfers Paradise
Santana Surfers Paradise
Santana Resort Aparthotel
Santana Resort Surfers Paradise
Santana Resort Aparthotel Surfers Paradise

Santana Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 66 out of 252 reviews
Rating 8 - Good. 86 out of 252 reviews
Rating 6 - Okay. 58 out of 252 reviews
Rating 4 - Poor. 21 out of 252 reviews
Rating 2 - Terrible. 21 out of 252 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Damodar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Pool and spa are good, room smelled had to keep window open. When we visited the main office, it smelled too.
Stayed 6 nights in Sep 2025

8/10 Good

Mark

Stayed 3 nights in Sep 2025

2/10 Terrible

Bethany

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Place wasn’t clean. There were stains on the kitchen walls that looked like meat splatter, chips everywhere, and what looked like blood on the bathroom roof. The front door had deep knife cuts in it along with the door lock looked like had been tampere. My son even said the bathroom looked like a scene from a scary movie. Still haven’t got my bond back 5 days later, even though I left it clean and tidy with bedding stripped and dishes washed. No proper update or explanation, just excuses. Also tried to hire table tennis racket, called and was told the office was out but they’d let me know when they got back. Never heard anything again which upset my kids hopes. All round, not great. Wouldn’t book again.
Stayed 3 nights in Jul 2025

2/10 Terrible

Lucy

Travelled with family, Travelled with family and small children
I was told upon my checkout that I would receive my deposit back straight away. However it has been 3 days and I still haven’t. I can’t contact the property
Stayed 8 nights in Jun 2025

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a very pleasant surprise a last minute booking of availability and convenience I can describe this as a beautiful welcoming old friend from the outside a little dated but well maintained with a nice pool and BBQ area Inside we were greeted with a comfy and equipped kitchen and dining lounge area with a pull-out sofa A bedroom with ample storage and a comfy king bed And a nice bathroom with in-unit laundry. The front desk staff were lovely and accommodating
Stayed 5 nights in Apr 2025

8/10 Good

Eliezer

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value
Stayed 5 nights in Nov 2024

10/10 Excellent

GINA

Liked: Cleanliness, amenities, property conditions & facilities
OUR CLIENT WAS VERY HAPPY WITH THEIR STAY. SAID IT WAS CONVENIENT LOCATION FOR THE CONFERENCE THEY WERE ATTENDING, AND MUCH MORE AFFORDABLE THAN OPTIONS THEIR FRIENDS HAD BOOKED
Stayed 4 nights in Apr 2024

6/10 Okay

Samantha

Stayed 3 nights in Apr 2024

10/10 Excellent

Ferdinand

Travelled with family
Liked: Cleanliness, room comfort

Santana Resorts - a good place to stay

It was close to pacific fair shopping centre Two stops away from Florida gardens tram stop and 3 stops away from Cavill avenue stop for surfers paradise beach The only thing I would point of out is that we paid an xtra $125 for an extra person for 5 nights -even though it said on the Adevrtisememt that it caters for 3 people When I have already paid for the queen bed and a sofa bed included in the living room This is the only I could point out. As I have already paid over $1300 for the five nights It was still reasonably priced With laundry, kitchen and dining in one bedroom apartment There’s a pool and a good security garage for a car And the unit is reasonably 5 to 7 minutes away from the beach
Stayed 5 nights in Jan 2024

6/10 Okay

Elizabeth

Travelled with family
Stayed 5 nights in Dec 2023

8/10 Good

Dylan

Stayed 2 nights in Sep 2023

2/10 Terrible

Jane

Stayed 7 nights in Jul 2023

4/10 Poor

Sue

Disliked: Property conditions & facilities
The property is outdated and badly in need of renovation. I thought it was too expensive, the oven was dirty, the carpets are grubby and stained, the walls need a good coat of paint. Certainly is not what I would expect of a resort.
Stayed 2 nights in Aug 2023

2/10 Terrible

Tracey lee

Stayed 6 nights in Aug 2023

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Good location between Surfers Paradise and Broadbeach. One tram stop to Broadbeach and two stops to Surfers Paradise. Cross the Gold Coast Highway to walk to the beach. Quiet complex, clean pool, secure parking, clean apartment with all equipment for an enjoyable stay
Stayed 7 nights in Jul 2023

8/10 Good

Martyn

Liked: Cleanliness, amenities, property conditions & facilities
Nice and convenient
Stayed 7 nights in May 2023

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a convenient and quiet location. I was surprised that the room did not have air conditioning. I realized after checking in that I had booked this room and had assumed that all rooms had air conditioning. The room is looking old and in need of some repairs, but for the price was overall very happy.
Stayed 6 nights in Mar 2023

10/10 Excellent

uale

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location on Gold Coast just off the main road yet so quiet! The unit was neat , tidy & very comfortable
Stayed 6 nights in Mar 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Proximity of transport, shops, beach ... virtually everything
Stayed 3 nights in Feb 2023

2/10 Terrible

Georgios E, Roselands

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room stunk of filth, the cleaners did not do their job properly, spider webs in multiple areas and it had a terrible smell that just lingered all the time, even after we applied some plug in freshners, the smell was still around. No air con only fans that did nothing, not the appropriate stay at a place like the GC where temperatures go in the low 30s. Owner should spend some money to update soon. Definitely would NOT recommend this place for a stay, not even for one night.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice quiet location security excelent everything supplied would definitely stay again
Stayed 5 nights in Nov 2022

10/10 Excellent

Jamin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine
Stayed 6 nights in Oct 2022

6/10 Okay

Josie

Travelled with partner
Disliked: Property conditions & facilities
WAS VERY OVERPRICED FOR WHAT IT IS. NEED TO HIRE POOL TOWELS- WE NOT ADVISED ABOUT THIS LIMITED SOAP, SHAMPOO ETC ROOM AND FOOT PATHS LITTLE COUTYARD DIRTY ROOM SMELT MUSTY. BED HARD AS A ROCK- TAKE YOUR OWN PILLOW
Stayed 1 night in Oct 2022

6/10 Okay

Tania

Stayed 6 nights in Oct 2022