6/10 Okay
Robert C.
23 Sept 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Early arrival issue
Overall, my stay was good. The room was clean and quite comfortable. There was ample parking available. However, I arrived much earlier than first thought. I was informed that check out was a 11:00 am and there were no clean rooms available at the time. I was very tired from the 6 plus hour drive so I tried to get some sleep in my car until my room was ready. I noticed lots of people had checked out and the parking lot was basically empty. I went back to the front desk and asked were there any clean rooms available. The clerk proceeded to check before telling me check-in wasn’t until 3:00pm and I would have to pay a $30.00 early check-in fee. Considering there was barely 2-3 cars, including mine left in the parking lot, led me to believe that the hotel was basically empty at the time. I was in disbelief that they would make me wait until 3:00 pm to check-in. I paid the $30.00 early check-in fee because I simply wanted to shower and get some rest. Should I return to Fayetteville in the future, I don’t think this property would be on my list of places to stay.
Robert C.
Stayed 1 night in Sep 2025