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C Hotel by Carmen's, BW Premier Collection

3.0 star property

Photo gallery for C Hotel by Carmen's, BW Premier Collection

Lobby
View from property
Indoor pool
Exterior
Breakfast and dinner served, Italian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1530 Stone Church Rd E, Hamilton, ON, L8W3P9
  • Place, Splitsville Hamilton
    ‪3 min walk‬
  • Place, Albion Falls
    ‪13 min walk‬
  • Place, Buttermilk Falls
    ‪4 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.4 out of 10
Exceptional
(27 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 King Beds

King Suite - Non Smoking

  • Sleeps 2

Queen Suite with Two Queen Beds - Non Smoking

  • Sleeps 4

King Bed Suite with Kitchenette

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Whirlpool, Fireplace, Kitchenette, Sofabed

  • Sleeps 4

Suite-2 King Beds, Non-Smoking, Sofabed, 2 Flat Screen Tvs, Kitchenette

  • Sleeps 6

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About the area

Hamilton

With a stay at C Hotel by Carmen's, BW Premier Collection in Hamilton (North Hannon), you'll be steps from Splitsville Hamilton and 15 minutes by foot from Albion Falls. .This hotel is 11.9 mi (19.2 km) from McMaster University and 1.1 mi (1.8 km) from Eramosa Karst Conservation Area.

What's nearby

  • Splitsville Hamilton - 3 min walk - 0.3 km
  • Albion Falls - 13 min walk - 1.1 km
  • Eramosa Karst Conservation Area - 16 min walk - 1.4 km
  • Buttermilk Falls - 4 min drive - 2.2 km
  • Mohawk Side Trail Trailhead - 5 min drive - 3.6 km

Getting around

  • Hamilton GO Centre - 19 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 21 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Brown Barrel Eatery - ‬3 min drive
  • ‪Arby's - ‬3 min drive
  • ‪Tim Hortons - ‬16 min walk

About this property

C Hotel by Carmen's, BW Premier Collection

Hotel in Hamilton with an indoor pool and a restaurant
C Hotel by Carmen's, BW Premier Collection offers 52 air-conditioned accommodations with DVD players and safes. 55-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Hamilton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and digital programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a television in a common area and a ballroom.
Enjoy Italian cuisine at Baci Ristorante, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Hamilton? This hotel has 17997 square feet (1672 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Baci Ristorante - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Baci Ristorante

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay
  • A damage deposit of CAD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Premier C Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Hotel Carmen's Hamilton
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
Hotel Best Western Premier C Hotel by Carmen's Hamilton
Best Western Premier C Hotel Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Carmen's
Hamilton Best Western Premier C Hotel by Carmen's Hotel
Hotel Best Western Premier C Hotel by Carmen's
Best Western Premier C Hotel by Carmen's Hamilton
Premier C By Carmen's Hamilton

C Hotel by Carmen's, BW Premier Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 1004 reviews
Rating 8 - Good. 185 out of 1004 reviews
Rating 6 - Okay. 33 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Akon, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Hamilton for our close friend's vow renewal at the Carmen Centre. So we stayed a night. The bed was comfortable and it was quiet so we had a good night rest. Would definitely recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Rose Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Maria Joannes

Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness
We did not eat at the hotel but I understand the food is great! Everything was wonderful except for the parking. We arrived late and there was not a parking spot to be found other than across the street in overflow parking.
Stayed 1 night in Oct 2025

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night for a wedding. Room was spacious but wasn’t worth the $280 for 1 night Went to Baci for Breakfast ( Their restaurant) Server didn’t know if there was caraway in the rye and didn’t offer to find out but said there was no seeds in it. When the toast arrived it very clearly had caraway in it. Eggs were very over cooked, bacon sausage were also over cooked and tasted like rubber. My wife got an overcooked omelette Overall a very poor experience all around Room was $280 Breakfast was $50
Stayed 1 night in Oct 2025

10/10 Excellent

Meri, BOBCAYGEON

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we left prior to enjoying breakfast however our room was excellent and the venue for the rooftop wedding was outstanding.
Stayed 1 night in Oct 2025

6/10 Okay

M Cecilia, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
My only frustration is getting breakfast is not easy - no one picking up the phone at the restaurant several times I stayed here - getting directed to coffee at 2nd floor in the morning when I wanted brewed urn to my room. Front desk staff great - male staff in restaurant one morning was helpful - he was the only one. Checking in and out easy. Cookies at the counter a nice touch.
Stayed 4 nights in Oct 2025

6/10 Okay

Jim And Janet

Liked: Cleanliness, property conditions & facilities
For the price disappointed-- Coffee maker didn't work. Toilet paper roll kept falling off. Hard to find parking because off wedding and 80 year old driver had to walk quite a ways. No grab bar in shower. Supper could have been better. Bed high. Hard to get into. Good . Floors weren't sticky. Nice shower but no fan. Good mattress. Clean. Great shampoo etc.
Stayed 1 night in Oct 2025

8/10 Good

Lesley

Stayed 2 nights in Sep 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Oct 2025

10/10 Excellent

Janis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room. Super clean. Comfortable bed. Large bathroom. Very well taken care of.
Stayed 2 nights in Oct 2025

8/10 Good

Cassandra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, however bathtub plug was broken so didn’t get to use the jacuzzi also some peeling paint in the shower- otherwise all staff interacted with was excellent, including housekeeping was very great in the morning queued an elevator for me without thinking twice- very great service. wish security deposit situation was more clear as I had to pay twice even though when I called ahead was told it would only be once (mostly my own fault had to book the nights individually as I wasn’t sure if I would be able to stay both nights when initially booking for the one night) however facilities are amazing, pool was nice , the latte and coffee machine was the bomb very nice variety. Overall would stay again!!
Stayed 1 night in Oct 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No utensils in kitchen. Even on third floor we could still hear music from wedding reception
Stayed 1 night in Oct 2025

10/10 Excellent

Dominic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I stayed. The room was clean at first sight, and thought the rest of the room as well. The lobby staff was nice. Was here for a wedding so the hall next door was also beautiful. If u want to have a wedding here I would do so for a good price.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Brian

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Mohawk 4 rink
Stayed 1 night in Sep 2025

10/10 Excellent

Antonios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maleeha at the front desk was exceptional and took the time to outline the features of our room.
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Amenities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent staff.
Stayed 1 night in Sep 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed one night but I found the staff to be lovely and kind and my room was to my expectations.
Stayed 1 night in Sep 2025