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C Hotel by Carmen's, BW Premier Collection

3.0 star property

Photo gallery for C Hotel by Carmen's, BW Premier Collection

Lobby
Breakfast and dinner served, Italian cuisine
Exterior
Indoor wedding
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
1530 Stone Church Rd E, Hamilton, ON, L8W3P9
  • Place, Albion Falls
    ‪13 min walk‬
  • Place, Tim Hortons Field
    ‪16 min drive‬
  • Place, TD Coliseum
    ‪18 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.2 out of 10
Wonderful
(24 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 King Beds

King Suite - Non Smoking

  • Sleeps 2

Queen Suite with Two Queen Beds - Non Smoking

  • Sleeps 4

King Bed Suite with Kitchenette

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Whirlpool, Fireplace, Kitchenette, Sofabed

  • Sleeps 4

Suite-2 King Beds, Non-Smoking, Sofabed, 2 Flat Screen Tvs, Kitchenette

  • Sleeps 6

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About the area

Hamilton

With a stay at C Hotel by Carmen's, BW Premier Collection in Hamilton (North Hannon), you'll be within a 15-minute drive of TD Coliseum and Lake Ontario. .This hotel is 11.9 mi (19.2 km) from McMaster University and 0.2 mi (0.3 km) from Splitsville Hamilton.

What's nearby

  • Albion Falls - 13 min walk - 1.1 km
  • Buttermilk Falls - 4 min drive - 2.2 km
  • Mohawk College - 11 min drive - 10.4 km
  • Tim Hortons Field - 16 min drive - 10.8 km
  • TD Coliseum - 18 min drive - 23.8 km

Getting around

  • Hamilton GO Centre - 19 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 21 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Arby's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Brown Barrel Eatery - ‬3 min drive

About this property

C Hotel by Carmen's, BW Premier Collection

Hotel in Hamilton with a 24-hour business center and a 24-hour front desk
C Hotel by Carmen's, BW Premier Collection offers 52 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 55-inch LCD televisions come with premium digital channels and DVD players. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Hamilton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and digital programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a television in a common area and a ballroom.
Enjoy Italian cuisine at Baci Ristorante, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Hamilton? This hotel has 17997 square feet (1672 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Baci Ristorante - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Opens Wednesday - Sunday - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Baci Ristorante
  • Opens Wednesday - Sunday

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay
  • A damage deposit of CAD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Premier C Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Hotel Carmen's Hamilton
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
Hotel Best Western Premier C Hotel by Carmen's Hamilton
Best Western Premier C Hotel Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Carmen's
Hamilton Best Western Premier C Hotel by Carmen's Hotel
Hotel Best Western Premier C Hotel by Carmen's
Best Western Premier C Hotel by Carmen's Hamilton
Premier C By Carmen's Hamilton

C Hotel by Carmen's, BW Premier Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1007 reviews
Rating 8 - Good. 192 out of 1007 reviews
Rating 6 - Okay. 34 out of 1007 reviews
Rating 4 - Poor. 11 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

KELLY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huge, had a double king suite with a pull out and a kitchenette, really nice that 2nd king was in its own room to get some peace and quiet from the kids. Cool Hollywood themed hotel! Rooms were nice, clean, and looked new.
Stayed 1 night in Jul 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walk in shower and restaurant breakfast were excellent ! Piping hot !
Stayed 3 nights in Jul 2025

8/10 Good

Lillian

Travelled with family
It was beautiful and well cared for. TV wouldn’t go off so finally unplugged. Did try through head desk first, but nothing they could do. I would recommend wide masking tape for over led lights if a light sleeper. Everything else was excellent!!
Stayed 1 night in Jul 2025

10/10 Excellent

Eugene

Travelled with partner
Excellent value. Big rooms. Go with the jacuzzi room.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Samuel

Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and easy drive to the airport. Lots of dining options around. Great visual appeal - love the decorating.
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the hotel was beautiful. Our room was clean and very comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Shaina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet, clean, and sophisticated looking. Really loved the shower. Staff was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam R

Stayed 1 night in Jul 2025

10/10 Excellent

Toshihiro

Stayed 1 night in Jul 2025

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities
Very nice. Cool themes. We will be back.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and our room had the perfect setup. The beds were super comfortable. I had the best sleep! The staff was friendly and the front desk always had apples, oranges and cookies for snacks.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Russ

Stayed 1 night in Jul 2025

8/10 Good

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
it was a great experience
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was our best hotel stay ever. Everyone was so lovely and the room was incredible. We can’t wait to be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like TV stations...No TV Guide. No free movies. Other than that everything else was fine. Nice to not have to drive after a wedding.
Stayed 1 night in Jun 2025

10/10 Excellent

auroza

Liked: Cleanliness, staff & service, property conditions & facilities
I will come again, clean, convenient parking.
Stayed 1 night in Jun 2025

10/10 Excellent

MaryAnn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Stayed 4 nights in Mar 2025

8/10 Good

Yvonne

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was absolutely beautiful. The hotel was very appealing. The workers friendly. Only problem I had was in our bathroom. The toilet paper dispenser was out of reach when sitting in the toilet. The shower should have had a hand held sprayer.
Stayed 1 night in Jun 2025

6/10 Okay

Melody

Travelled with family and small children
Liked: Property conditions & facilities
The hotel itself and facilities are beautiful, the double king room was very spacious and accommodating. E also really appreciate the coffee machine which the kids also enjoyed as it provided hot chocolate. The on site restaurant food was above average, no complaints, though service was a little lax. Front desk was often vacant of staff which i found a little unprofessional, but the staff were still all pleasant. My main complaint was the bedding smelled kind of sweaty which was off putting and I'm glad i brought my own pillow or i would not have been able to sleep like that. On a final positive note my daughters enjoyed swimming in the pool.
Stayed 2 nights in Jun 2025