8/10 Good
Ali
Business traveller
20 May 2025
Liked: Cleanliness, amenities, property conditions & facilities
If you're planning to stay here, be aware that access to the units has changed. Guests staying 4 nights or less are no longer given an access card. Instead, the host sends you a document to show the guard, who then escorts you and uses facial recognition to grant access. This process is required every time you return, and the guard doesn’t recognize or remember guests, even after multiple entries. While usually at his desk, I occasionally had to wait up to 10 minutes for the guard to return. He also seemed reluctant to assist, as it's likely not part of his job description. The host advised me not to stay out past midnight—possibly because the guard is harder to locate at that hour. I didn’t test this hypothesis, but it’s worth noting. I wasn't informed of this arrangement until arrival. Had I known, I might have chosen another place, as I value independence. That said, the host was apologetic, responsive, and promised to inform future guests about this access policy. I’m giving 4 stars for their willingness to improve.Other things to note: there was a locked internal door in my unit, and I had no idea where it led, and it felt unsettling. Also, the front door has no internal lock or safety chain; if someone knows the entry code, they can access the unit at any time. Finally, the walls are thin—you can hear neighboring units if they’re loud. To be considered if these are within your comfort zone.
Ali
Stayed 4 nights in May 2025
