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Quality Inn Downtown Helen

2.5 star property

Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Exterior
Free daily continental breakfast
Room, Multiple Beds, Non Smoking
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
15 Yonah St, Helen, GA, 30545
  • Place, Helen Arts & Heritage Center
    ‪4 min walk‬
  • Place, Unicoi State Park
    ‪5 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(39 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(47 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room, 2 Queen Beds, Non Smoking
Days Inn by Wyndham Helen
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 618 reviews
The price is NZ$135
includes taxes & fees
23 Mar - 24 Mar
Days Inn by Wyndham Helen

About the area

Helen

Located in Helen, Quality Inn Downtown Helen is in the mountains, within a 5-minute drive of Unicoi State Park and Chattahoochee National Forest. .This hotel is 5.7 mi (9.2 km) from Anna Ruby Falls and 6.4 mi (10.2 km) from Raven Cliffs Falls.

What's nearby

  • Unicoi Hill Park - 1 min walk - 0.2 km
  • Helen Arts & Heritage Center - 4 min walk - 0.4 km
  • Unicoi State Park - 5 min walk - 0.4 km
  • Helen Festhalle - 7 min walk - 0.7 km
  • Alpine Helen/White County Convention and Visitors Bureau - 16 min walk - 1.4 km

Restaurants

  • ‪Helen Festhalle - ‬10 min walk
  • ‪Hofbrauhaus Restaurant - ‬5 min walk
  • ‪Bigg Daddys Restaurant & Tavern - ‬15 min walk
  • ‪Two Tire Tavern - ‬3 min walk
  • ‪Cowboys & Angels - ‬6 min walk

About this property

Quality Inn Downtown Helen

Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 37 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional features at this hotel include charcoal grills and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a computer station, a 24-hour front desk, and coffee/tea in a common area. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 25 to September 30
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Quality Inn Downtown Helen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 401 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Michelle

Stayed 2 nights in Dec 2025

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2025

10/10 Excellent

Deborah L

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the service was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the heart of everything in Helen within walking distance to all the shops and restaurants. Staff was very friendly and welcoming. Room was clean and updated. Overall was a great stay for two nights with family while visiting over the Christmas season. We would definitely stay again. My only complaints are water pressure in shower is too low and it’s hard to get the water temperature just right it’s either scorching hot enough to almost burn you or it’s freezing cold. Bed is too firm. The family staying in the room next-door let the kids run around the hotel at 10:45 PM at night slamming doors consistently but no one seemed to say anything. Coffee in lobby was luke warm had to walk to a nearby coffee shop to get coffee. Continental breakfast was as expected.
Stayed 2 nights in Dec 2025

10/10 Excellent

Aritza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff supper friendly.
Stayed 2 nights in Dec 2025

6/10 Okay

Meiyun

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was nice to upgrade my room. The new room was large and clean. But, the shower curtain was little bit too short. The water leaked to the floor.
Stayed 1 night in Dec 2025

10/10 Excellent

Suzann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025

10/10 Excellent

Jeannette

Stayed 4 nights in Dec 2025

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities
Friendly check in, comfortable family sized room, all the necessary amenities, etc. Location is within walking distance to downtown. Would return again. Breakfast was underwhelming but again, for the cost, it was adequate As long as you aren’t expecting a big name brand level of room, it will suit your needs. Biggest “issue” was lack of WiFi reception in our room, but our room was on the far end of the complex so it is what it is.
Stayed 2 nights in Dec 2025

2/10 Terrible

john

Stayed 3 nights in Nov 2025

10/10 Excellent

Hilda

/
Stayed 1 night in Nov 2025

6/10 Okay

Edgar

Liked: Cleanliness
The room ok. The office kelp bringing up 3rd party checkin, then we tried to extent our stay and hear comes that 3rd party thing again. To extent our stay it was almost double what our stay was because of the 3rd party. Wish we had stayed elsewhere. Had it not been for 3rd party we would have not came. Quality inn made it possible for us to go places I've had it with you. We stay elsewhere from now on. Ive never new it be polite for the office workers to complain about there bookings.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Hood
Stayed 2 nights in Nov 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay. Not a fan of the $5 parking fee, which was new this trip. I'd rather pay in the room total, not an added fee.Staff was helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Beautifull
Stayed 1 night in Oct 2025

10/10 Excellent

Tonya, Murphy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One dirty wash cloth but great room
Stayed 1 night in Nov 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service
Location
Stayed 1 night in Oct 2025

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room as always. Staff super friendly
Stayed 1 night in Nov 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location could not have been better. Within walking distance of almost everything. Parking felt safe and convenient. The staff was very pleasant and welcoming.
Stayed 3 nights in Nov 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
This property has been refurbished and is very clean. The staff was very nice and helpful. We had a nice size king room, bed was very comfortable and the shower spray was awesome.
Stayed 2 nights in Oct 2025

10/10 Excellent

Douglas

Stayed 1 night in Nov 2025

10/10 Excellent

Moet

Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything I Love This Place Always Clean Great Customer Service Always Polite & Helpful Great Atmosphere Quiet Always Pleased With Every Stay
Stayed 1 night in Oct 2025