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Quality Inn Downtown Helen

2.5 star property

Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Free daily continental breakfast
Exterior
Lobby
Room, Multiple Beds, Non Smoking

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
15 Yonah St, Helen, GA, 30545
  • Unicoi State Park
    ‪5 min walk‬
  • Helen Festhalle
    ‪7 min walk‬
  • Helen Tubing & Helen Water Park
    ‪3 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(32 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(38 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Room, 2 Queen Beds, Non Smoking

Days Inn by Wyndham Helen

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (448)
The price is NZ$337
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Days Inn by Wyndham Helen

About the area

Helen

Located in Helen, Quality Inn Downtown Helen is in the mountains, within a 5-minute drive of Unicoi State Park and Chattahoochee National Forest. .This hotel is 5.7 mi (9.2 km) from Anna Ruby Falls and 6.4 mi (10.2 km) from Raven Cliffs Falls.

What's nearby

  • Helen Arts & Heritage Center - 4 min walk - 0.4 km
  • Unicoi State Park - 5 min walk - 0.4 km
  • Helen Festhalle - 7 min walk - 0.7 km
  • Alpine Helen/White County Convention and Visitors Bureau - 16 min walk - 1.4 km
  • Helen Tubing & Helen Water Park - 3 min drive - 2.1 km

Restaurants

  • ‪Bigg Daddys Restaurant & Tavern - ‬15 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬5 min walk
  • ‪Troll Tavern - ‬6 min walk
  • ‪Spice 55 Thai and Sushi restaurant - ‬3 min drive

About this property

Quality Inn Downtown Helen

Hotel with free breakfast, a quick walk to Unicoi State Park
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 37 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional features at this hotel include charcoal grills and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a computer station, a 24-hour front desk, and coffee/tea in a common area. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 25 to September 30
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Quality Inn Downtown Helen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 353 out of 970 reviews
Rating 8 - Good. 290 out of 970 reviews
Rating 6 - Okay. 167 out of 970 reviews
Rating 4 - Poor. 85 out of 970 reviews
Rating 2 - Terrible. 75 out of 970 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Harmony

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very friendly. Old buildings, but close as you can get to everything.
Stayed 1 night in May 2025

10/10 Excellent

Kaylin

Stayed 2 nights in Apr 2025

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was recently remodeled,looked good and clean. did not upgrade shower faucet, condition was poor. Tub was very slippery with no mat. I consider this dangerous. Was overall good room for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Updated showers would make a huge difference.
Stayed 1 night in Apr 2025

10/10 Excellent

Flor, Conway sc

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place! Unfortunately the pool was close
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
After check in we went to assigned room (110) and the previous guest smoke in the room. 2 employees came to our rescue, try to clean the room, but the cigarette smell was too strong. We got a different room (131). Everything was fine until we check out this morning. Front desk Ms Lynn was absolutely unkind. I walked in with a small cooler and request ice, since the ice machine isn't working. She offer me a cup!!! of ice, or suggest to go somewhere else and buy a bag. That small cooler is to keep cool our dog food. She didnt even ask or tried at least to be empathetic. A small bag of ice would have been enough. Thank God for the housekeeping lady who helped us. Ms Lynn check us out, walked away from the front desk and left. No receipt. Customer service ZERO. Hospitality at it worse. Then, when i checked my credit card i have 3 charges from the hotel. Called the hotel, waiting on them to call me back. The Quiñones family
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING! Rooms in beautiful condition and clean as a whistle. Front Desk Clerk was so nice and helpful and location to walk downtown is fantastic. Will definitely be staying there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessible to areas shopping and dinning
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our time staying here. Great location to walk to everything in Helen.
Stayed 3 nights in Apr 2025

10/10 Excellent

EBONIE

Stayed 3 nights in Apr 2025

6/10 Okay

Iris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

John

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

CATHERINE, Casselberry

Travelled with family
Liked: Amenities, property conditions & facilities
We loved that it was walking distance to shops and dining .
Stayed 1 night in Mar 2025

8/10 Good

micah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price and location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful with our large group including my wheelchair-bound child. They made sure we had parking available to get him in and out of the car. The room was plenty big enough for all 6 of us and clean. Location of the hotel was so convenient for all of us to get around Helen without having to use the car at all. Breakfast options at the hotel are the main part of any of my negative review. But Betty’s is next door and has great options.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super helpful, super friendly. The rooms are very nice, clean and beds are very comfortable. The price was very reasonable. Will definatly be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashraf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good i like it
Stayed 1 night in Mar 2025

4/10 Poor

Jeffrey

Stayed 1 night in Mar 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't like new parking policy.

We had a nice stay here however we did not like getting charged $5 a day for parking. The point of staying at a hotel in the downtown area is so you don't have to pay for parking. I could have reserved a room at a cheaper hotel on the other side of town and paid for parking on my own.
Stayed 2 nights in Mar 2025

6/10 Okay

Jason

Stayed 1 night in Feb 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024