Book Accor Hotels Royal Tunbridge Wells accommodation from NZ$137

I checked in late at night (11pm) after a long travel day. The walk from the airport was sign posted at the exit of the airport but it led through the carpark and seemed a fairly long walk. A nice addition would be to have one of those small airport buggies available to transport guests at least most of the way. The girl at reception was friendly and welcoming. However when I had some problems with my debit/credit cards at check in (due to my own confusion and tiredness), another member of staff (male) on duty was quite curt, and impatient, and didnot solve my problem. However when the Manager or Supervisor was brought in, he was very welcoming, friendly and able to solve the problem, and even gave me a room upgrade. However this was on the executive level which was another long walk from the reception area. The room was huge and the bathroom had a separate shower as well as a bath. It was very clean but the whole hotel felt very sterile. However as an airport hotel, probably used only for overnight stays, it served its purpose.

Great !

Very efficient check in. Very close to departure check in

We had a lovely overnight stay, great location, nice hotel and fabulous staff - in particular Viktoria on Reception who was so welcoming, efficient and friendly. We were also very well looked after in the bar by Marlon , who treated us to a fantastic cocktail and also made us feel very welcome. Thank you , friendly service like that makes for a great memorable stay.

Lovely clean room and a stunningly comfy bed...

Beautiful food with a lovely clean room and plenty of parking