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Russell Hotel

2.0 star property

Photo gallery for Russell Hotel

Exterior
View from property
Comfort Suite, Annex Building | Private kitchenette
Twin Room, 2 Single Beds
Terrace/patio

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
80 London Road, Kent, Royal Tunbridge Wells, England, TN1 1DZ
  • Assembly Hall Theater
    ‪5 min walk‬
  • Pantiles
    ‪12 min walk‬
  • Hever Castle and Gardens
    ‪23 min drive‬
  • London (LGW-Gatwick)
    ‪40 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(8 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite, Annex Building

Comfort Suite, Annex Building

Comfort Suite, Annex Building

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

Mercure Tunbridge Wells Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, (1001)
The price is NZ$346
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Mercure Tunbridge Wells Hotel

About the area

Royal Tunbridge Wells

A stay at Russell Hotel places you in the heart of Royal Tunbridge Wells, a 1-minute drive from Pantiles and 8 minutes from High Weald. .This hotel is 6.6 mi (10.6 km) from Penshurst Place and Gardens and 9.9 mi (16 km) from Scotney Castle.

What's nearby

  • Assembly Hall Theater - 5 min walk - 0.4 km
  • Pantiles - 12 min walk - 1.0 km
  • Bewl Water - 16 min drive - 17.8 km
  • Scotney Castle - 16 min drive - 16.9 km
  • Hever Castle and Gardens - 23 min drive - 19.2 km

Getting around

  • Tunbridge Wells Station - 9 min walk
  • Gatwick Airport (LGW) - 52 min drive

Restaurants

  • ‪Fuggles Beer Cafe - ‬4 min walk
  • ‪Opera House - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪The George - ‬2 min walk

About this property

Russell Hotel

Victorian hotel with free breakfast and a 24-hour front desk
Russell Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 26 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served on weekdays from 7:00 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary English breakfast is served between 7:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free English breakfast available on weekdays 7:00 AM to 9:30 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Built in 1890
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid photo ID and valid booking confirmation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 18.0 per night

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: GBP 18.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Russell Hotel Royal Tunbridge Wells
Russell Royal Tunbridge Wells
Russell Hotel Hotel
Russell Hotel Royal Tunbridge Wells
Russell Hotel Hotel Royal Tunbridge Wells

Russell Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 149 out of 392 reviews
Rating 8 - Good. 149 out of 392 reviews
Rating 6 - Okay. 72 out of 392 reviews
Rating 4 - Poor. 17 out of 392 reviews
Rating 2 - Terrible. 5 out of 392 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Beverley

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Not the hotel for me.

The service was fantastic and the breakfast was fabulous the next morning. The decor is dated. I dont like the bath shower set up. The chairs and curtains and carpets are all dark and old. Maybe have some music playing quietly at the bar. The single bed was not comfortable. My 1 case weighs 30 kg, no lift, steps everywhere you go, this is not practical for someone with luggage. The receptionist did ask a guest to take my heavy suitcase up the 3 flights of steps for me. The staff are lovely and really helpful. The photos are so deceiving. The shops are really close to the hotel, thats no lie.
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good position in the town and very good value for money. Good atmosphere.
Stayed 1 night in Apr 2025

8/10 Good

sinead

Liked: Cleanliness, staff & service, property conditions & facilities
My twin room was spacious and spotlessly clean. Do note that this is an older building, and there is no lift. Staff were friendly and helpful.
Stayed 5 nights in Apr 2025

8/10 Good

Steven

Travelled with family
Liked: Staff & service, room comfort

Russell Hotel

Excellent situation only 2 minutes walk from the town centre with free onsite parking. The staff are friendly with excellent service during breakfast time. The rooms are comfortable, if a little dated and the whole place would benefit from being freshly decorated. This is only a minor issue and I would happily stay there again in the future.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for work trips.

Really pleased with my stay. Would highly recommend.
Stayed 4 nights in Apr 2025

4/10 Poor

Pranav

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed here for two nights. Cons - - No lift. - No concierge - Food is average at best. - Shoddy looking rooms and furniture. - Overpriced - Noise from neighbouring rooms very audiable in your room - Poorly lit/Dim lighting Pros - - Close to town centre and railway station - Quiet surrounding Wouldn't rebook unless I really had to.
Stayed 2 nights in Apr 2025

6/10 Okay

Kenneth

Travelled with partner
Liked: Staff & service
Shower didn't work
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Travelled with group
Disliked: Property conditions & facilities
Cheap, rooms were very dated I was expecting to see Rigsby in the hotel. Other clientele in the hotel were something to be desired but not hotels fault.
Stayed 1 night in Feb 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Working in the area

Nice budget hotel, close to my job and also very close (5 min walk) to the town centre. The room was very spacious although dated in decor and furniture. Temperature control was good and the en suite facilities were very good. The staff were pleasant and helpful. The breakfast was very good, freshly cooked rather than warmed up buffet style which was much better. I think the only negative was the tiny TV at the far end of the room 📺🤔
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

The Russell Hotel

The Russell Hotel is a good place to stay very close to Royal Tunbridge Wells amenities and attractions. We stayed here because we were going on the Spa Valley Railway Cheese Train on the Saturday afternoon and the hotel was an close enough to walk everywhere.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I would highly recommend staying at the Russell Hotel. It is situated just minutes from the town centre. The staff are warm and welcoming and helpful. The room and bathroom were both spotless. The bed was comfortable and made with crisp, cotton sheets. I enjoyed a good nights sleep. Breakfast was beautifully cooked and delicious.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful, nothing was too much trouble. Clean room, with all the facilities you might expect. Excellent breakfast
Stayed 2 nights in Feb 2025

6/10 Okay

Leigh

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Great staff

The hotel/rooms are very dated and tired but……the bed linen, towels and bathroom were clean and fresh. The staff are amazing, friendly, chatty and went above and beyond to accommodate our stay. Great breakfast too
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Business traveller

Great Value Hotel.....5 stars

Great breakfast. Very comfortable and clean room. Staff were very helpful and friendly. Great value and would highly recommend...5 stars.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This is a lovely old Victorian building, quote central in Tunbridge Wells, the rooms were small, but clean and warm. The staff were all very nice and friendly, accommodating and helpful. The breakfast was good, nothing fancy but nice nonetheless. The bed wasn't very comfortable and the TV was tiny. The whole place seemed somewhat faded and a bit tatty, definitely very dated (the bathrooms and furnishings especially), but it was adequate for a couple of nights.
Stayed 2 nights in Jan 2025

8/10 Good

Sheila

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyable stay

V friendly and welcoming. Good value for money. Great breakfast.
Stayed 1 night in Jan 2025

8/10 Good

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cosy English hotel.

Third time using this hotel, staff are friendly and eager to help. The property is a typical old English hotel with no elevator but has a cosy feel of which my family enjoyed on all three stays.
Stayed 3 nights in Dec 2024

6/10 Okay

Michelle

Business traveller
Liked: Cleanliness, staff & service
Good parking , staff friendly and polite, food average.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anabel

Business traveller
Liked: Cleanliness, staff & service, room comfort

Pleasant stay

Room was clean, comfortable and had basic amenities. Rooms are aged and look tired but this really does not bother me. Breakfasts and parking were included in the room rate and they both were good. Friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ian

Business traveller
Liked: Amenities
I travel a lot for work and need to stay in a a variety of places usually on a budget. I really liked this hotel. It’s a traditional hotel with all the facilities you can ask for. Staff are friendly and helpful and the rooms were clean & tidy. It was an all round pleasant stay. I’d definitely book again.
Stayed 1 night in Nov 2024

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, staff & service, room comfort

Pleasant stay.

Pleasant stay but room was dated and in need of decoration. Lovely breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Simon

Travelled with family
Great breakfast, helpful staff, acceptable accommodation, good ‘walk in shower’. No issues.
Stayed 2 nights in Nov 2024