6/10 Okay
Gina
Travelled with partner
21 Sept 2025
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Upon check-in, there was a wait for valet, a wait for check-in, and knowing it was my priority to get to the beach for sunset, it was 5:36pm and when we asked the young man on the beach sitting on his phone, about available chairs, he said they close at 6pm and there were none available. There was a stack of chairs and he was saying it’s too late to bring anymore out. He eventually did but was clearly upset and was banging them around. I get it, there was only 20 minutes or so but we gladly would have gotten them ourselves and put them back had he just asked. You get charged a daily resort fee yet charged for wifi if not a bonvoy member. In addition to the resort fee, there’s a daily parking fee, everything is very costly and upon checkin, we were told about breakfast and based on that we mistook that for meaning it was complimentary. We live in FL but stay in hotels on the beach a few times a year and however we didn’t feel this one delivered considering all of the fees and the service.
Gina
Stayed 2 nights in Sep 2025


























