The maintenance was awful. My desk lamp didn't work, and it took them almost two hours to bring me another one. My room looked like it hadn't been cleaned in weeks. I did NOT put my bare feet on the carpet. The pool area was closed, and one of the reasons I stayed here was because of the hot tub, hoping it might help upper back pain from driving. About the only things good I have to say are: 1) convenient parking, and 2) excellent Internet. Other than that, just stay at the Quality Inn on the east side of Jackson. Much better managed and maintained, even though their Internet speed is at a dial-up level.