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Candlewood Suites Jacksonville East Merril Road by IHG

2.5 star property

Photo gallery for Candlewood Suites Jacksonville East Merril Road by IHG

Exterior
Terrace/patio
Lobby sitting area
In-room safe, desk, cots/infant beds, rollaway beds
Coffee/tea maker

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

View map
2700 Jane St, Jacksonville, FL, 32225
  • Jacksonville University
    ‪6 min drive‬
  • Jacksonville Cruise Terminal
    ‪8 min drive‬
  • EverBank Stadium
    ‪11 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds

Coffee/tea maker

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, cots/infant beds, rollaway beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm)

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible (Comm)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, cots/infant beds, rollaway beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Comm)

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 2 Double Beds, Accessible (Comm)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds

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About the area

Jacksonville

With a stay at Candlewood Suites Jacksonville East Merril Road by IHG, you'll be centrally located in Jacksonville, within a 10-minute drive of Jacksonville Cruise Terminal and St. Johns Town Center. .This hotel is 7.7 mi (12.5 km) from EverBank Stadium and 8.8 mi (14.2 km) from Mayport Naval Station.

What's nearby

  • Jacksonville University - 6 min drive - 5.5 km
  • University of North Florida - 8 min drive - 11.5 km
  • Jacksonville Cruise Terminal - 8 min drive - 10.2 km
  • St. Johns Town Center - 10 min drive - 14.5 km
  • EverBank Stadium - 11 min drive - 11.9 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪RaceTrac - ‬16 min walk
  • ‪Gate Petroleum - ‬4 min drive
  • ‪Golden Corral - ‬3 min walk
  • ‪Popeyes - ‬10 min walk
  • ‪Circle K - ‬4 min drive

About this property

Candlewood Suites Jacksonville East Merril Road by IHG

Hotel in Jacksonville with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Jacksonville East Merril Road by IHG offers 95 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Accommodations all include kitchens. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 95 air-conditioned rooms featuring kitchens. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Jacksonville East Merril Road by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 150
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 6 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites JACKSONVILLE EAST MERRIL ROAD
Candlewood Suites MERRIL
Candlewood Suites MERRIL Hotel
Candlewood Suites MERRIL Hotel JACKSONVILLE EAST ROAD
Candlewood Suites Jacksonville East Merril Road Hotel
Candlewood Suites Merril Road Hotel
Candlewood Suites Merril Road
Candlewood Suites Jacksonville East Merril Road
Candlewood Suites Jacksonville East Merril Road by IHG Hotel
Candlewood Suites Jacksonville East Merril Road an IHG Hotel

Reviews

Candlewood Suites Jacksonville East Merril Road by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 282 out of 545 reviews
Rating 8 - Good. 165 out of 545 reviews
Rating 6 - Okay. 46 out of 545 reviews
Rating 4 - Poor. 19 out of 545 reviews
Rating 2 - Terrible. 33 out of 545 reviews

Reviews

10/10 Excellent

Robert

Business traveller

Happy

Everything was good. It was what I expected.
Stayed 5 nights in Jun 2025

10/10 Excellent

Maurice, Augusta

Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Audra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kennedy

Business traveller, Travelled with partner
Privacy …. no maid service coming in room unless requested
Stayed 2 nights in May 2025

8/10 Good

tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great-had everything we needed
Stayed 1 night in May 2025

10/10 Excellent

Haniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elena was very lovely and helpful big thanks to her and her professionalism!
Stayed 1 night in May 2025

10/10 Excellent

Leonard, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in May 2025

8/10 Good

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can see that this hotel is well maintained by staff. Staff member Elena was so friendly and kind. The rooms were very clean with plenty of space. This would be a great place to stay for an extended time with the full kitchen. Would recommend.
Stayed 1 night in May 2025

2/10 Terrible

Stacey

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The manager was very rude and inconsiderate. We were dressed down in regular clothes and she judged us walking through the door like we were thugs or something. I will never stay at this location ever again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Business traveller

Home away from home

Elena made the stay so enjoyable. Julian was very helpful also. Both of them were very friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed 1 night while passing through but hotel was very clean and Elena at the front desk was very friendly and kind.
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious & clean
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Easy to find, located close to food and shopping
Stayed 1 night in Mar 2025

10/10 Excellent

Shelley

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Go-To hotel

Always a clean, quiet, comfortable stay. You couldn’t ask for a more friendly and helpful staff!
Stayed 2 nights in Feb 2025

2/10 Terrible

Cody

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

RONALD

Business traveller
Liked: Staff & service, room comfort

Starting to need rehab bathroom chrome start to de

Stayed 1 night in Jan 2025

10/10 Excellent

Carol, DOVER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice room. With everything I needed for my stay
Stayed 1 night in Feb 2025

10/10 Excellent

donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Jacksonville close by my daughters. I always stay herr when visiting. Great hotel with amazing staff!!!
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Stayed 7 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024