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Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

2.5 star property

Photo gallery for Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Two single beds with white bedspreads and multiple pillows, a nightstand with a lamp and telephone, and a framed picture adorn this cozy space.
Welcome to our hotel, featuring a grand lobby entrance and beautifully landscaped grounds.
Welcome to our lobby, featuring a reception desk with a flat-screen TV and digital kiosk, comfortable seating and a spacious area to relax.
Relax in style with plush armchairs and a natural touch, surrounded by vibrant decor and ambient lighting.
Guests can use the self-service laundry facilities, featuring front-loading washers and dryers.

Popular amenities

  • Kitchen
  • Parking available
  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
1413 Prudential Dr, Jacksonville, FL, 32207
  • Florida Theatre
    ‪15 min walk‬
  • VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • EverBank Stadium
    ‪5 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Relax in our spacious lobby, featuring a comfortable seating area with sofas and armchairs.

Southbank Hotel by Marriott Jacksonville Riverwalk

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  • Free WiFi
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The price is NZ$240
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About the area

Jacksonville

With a stay at Extended Stay America Suites Jacksonville Riverwalk Conv Ctr in Jacksonville (Downtown Jacksonville), you'll be within a 15-minute drive of St. Johns Town Center and Jacksonville Naval Air Station. .This hotel is 2.2 mi (3.5 km) from EverBank Stadium and 8.3 mi (13.4 km) from Jacksonville Zoo and Gardens.

What's nearby

  • Florida Theatre - 15 min walk - 1.3 km
  • Prime F. Osborn III Convention Center - 3 min drive - 2.1 km
  • VyStar Veterans Memorial Arena - 3 min drive - 2.3 km
  • Daily's Place - 4 min drive - 3.0 km
  • EverBank Stadium - 5 min drive - 3.3 km

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬7 min walk
  • ‪La Nopalera San Marco - ‬9 min walk
  • ‪Morton's The Steakhouse - ‬19 min walk
  • ‪V Pizza - ‬7 min walk
  • ‪The Bearded Pig - ‬6 min walk

About this property

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Hotel in Jacksonville with free breakfast and a 24-hour front desk
Extended Stay America Suites Jacksonville Riverwalk Conv Ctr offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 8.60 per day)

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 8.60 per day
  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Extended Stay America Jacksonville
Extended Stay America Jacksonville Riverwalk
Extended Stay America Riverwalk
Extended Stay America Riverwalk Hotel
Extended Stay America Riverwalk Hotel Jacksonville
Extended Stay America Riverwalk Jacksonville
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Jacksonville Riverwalk Conv Center
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk
Extended Stay America Jacksonville Riverwalk Conv Center

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr Reviews

Reviews

6.2
Rating 10 - Excellent. 231 out of 1001 reviews
Rating 8 - Good. 195 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 181 out of 1001 reviews
Rating 2 - Terrible. 220 out of 1001 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Shunte

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nice Staff horrible rules and conditions

So we stayed her as a family of four for one night after a wedding expo. 1st thing is the area is not so good. There are many homeless people in the surrounding area. We tried to check in after a long road trip so my husband could use the bathroom and they would not let us check in at 1:30pm so we asked if he could use the restroom and they do not have a public restroom. What kind of hotel won’t allow people to use the restroom?? Getting into the place is like visiting Fort Knox. Everyone needed an ID including my daughter who is 19. So we left and came back to check in at 5pm and they would let my daughter use the restroom even though we were checking in. Once in the room we checked the beds for bed bugs because at this point I was expecting anything. No bedbugs but we did see two roaches. Killed them and just suffered the rest of the night. The beds are too soft and we all just couldn’t sleep well. Glad to be checking out after a one night stay. Needless to say we will never stay at an extended stay again. The staff was polite and I wish they wouldn’t put the employees in a position to have to enforce such hideous rules. Not good Extended Stay. Will never get my money again!!
Stayed 1 night in May 2025

10/10 Excellent

Annemarie

Stayed 1 night in May 2025

10/10 Excellent

Roseanne J

Stayed 1 night in Apr 2025

10/10 Excellent

DOUG

Stayed 1 night in Mar 2025

10/10 Excellent

Lawonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells good spell all the time and the personnel is very kind and helpful I love management is a beautiful lady to talk to is Tasha and all her staff two shots out
Stayed 1 night in Apr 2025

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Very old and dated. No ice machine. Need thicker blanket/comforter. Needs new carpet ..or no carpet.
Stayed 2 nights in Apr 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

2/10 Terrible

KANNAN

Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Stayed 1 night in Apr 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Check-in was easy. Facilities were clean and quiet.
Stayed 4 nights in Apr 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Sotir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality, great venue, affordable. Friendly and helpful staff. Fantastic location right in the Riverwalk area! You can't go wrong with this gem!
Stayed 2 nights in Apr 2025

8/10 Good

Humphrey

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The internet service was horrible. Even if they want the guests to purchase the service, they should be able to provide the basic internet service. I ended up using my hot spot
Stayed 2 nights in Apr 2025

6/10 Okay

Ken

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The key cards didn't work most of the time, the room was clean but had a dingy feel, the floor creaked audibly when walking, even turning the light on and off turned into a chore. The front desk guy was helpful and the location is pretty good (albeit with limited transportation options), but the facility as a whole could stand to be refurbed — significantly
Stayed 2 nights in Apr 2025

2/10 Terrible

Casandra

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
SHOCKING this is in SAN MARCO SOUTHBANK
Stayed 1 night in Apr 2025

10/10 Excellent

Shayla

Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Smelly and gross

The building smells like mold and cigarette smoke.
Stayed 1 night in Apr 2025

6/10 Okay

Karen

Stayed 1 night in Mar 2025

10/10 Excellent

Morgan

Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

sharon

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Condition of room not good. Dresser drawers don't stay closed. Drip in kitchen faucet and leaks near bathroom faucet, countertop has chip as well as a few other things. Not updated and need of repairs. Friendly and helpful staff checking in. Easy walk to Riverwalk. Parking for one night included.
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Jenn

Stayed 1 night in Mar 2025

6/10 Okay

Kayla

Stayed 1 night in Mar 2025