Compare Apartment Hotels in Kaupulehu

Love the pool area

I live having the full kitchen and laundry in room. Very convenient!!!! And the staff were awesome!! Shout out to the delivery staff. Thank you!! Would stay here again.

I loved doing the different things

Let’s start off with check in…it’s easy. Your reservation is held for you and upgrades are offered when available for purchase. A great offer. You are at an older hotel…get over it. It’s beautiful and is walkable to downtown Kailua. ABC is across the street. You will have one of three towers. The lagoon, Alii and the Bay. The pool is amazing and the view is what you are paying for, totally awesome. Parking: easy. Your room key gets you in and out. It’s self parking. Your room will have a balcony and a table and chairs. If you are an early riser you need to hit breakfast early to save time and not be in line. 6:45 latest. Happy hour is at 4. If there is entertainment that evening I recommend getting a table at 3:45-4 If you are lucky to be waited on by Amy she’s amazing and by far your largest resource is a guy named Forest. He has the scoop on the entire property and is kind.

This is our second time at the Fairmont Orchid. The property offers everything you need for a relaxing vacation including a beautiful setting. We were in a Gold Level room and the staff couldn't have been more engaging, attentive, and genuinely helpful. You were greeted with a smile each day. This was a theme throughout the resort. The spa services were amazing. It was one of the best massages I've ever had. We snorkeled on property and saw tons of brightly colored tropical fish and sea turtles. The property itself is very pretty with all of the waterfalls, foliage and palm trees. In an effort to be environmentally responsible, you are given thermal water bottles and there are water stations throughout the resort. We really enjoyed the Fairmont Orchid and will definitely return for future vacations. Tip: If you want a shaded spot at the pool, get down early. As the week progressed, the resort became more crowded. I went down at 8:00AM and wasn't able to find a shaded spot. Also, you can only find mineral suntan lotion on the island because of the damage regular sunscreen causes to the coral reefs. It's effective but leaves a residue on your skin and swim suit. The only area of improvement was the building we stayed in was a little older and needed a refresh. It was by no means unappealing or run down. The room was great with a beautiful view. The wing just needed a little bit of an update. Thank you to the Fairmont Orchid staff for making our stay in Hawaii amazing!

Good experience