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Fairfield Inn & Suites by Marriott Knoxville/East

2.5 star property

Photo gallery for Fairfield Inn & Suites by Marriott Knoxville/East

Lobby
Property amenity
Studio, 1 King Bed with Sofa bed
Indoor pool
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
1551 Cracker Barrel Ln, Knoxville, TN, 37914
  • Place, Knoxville Zoo
    ‪9 min drive‬
  • Place, University of Tennessee
    ‪14 min drive‬
  • Place, Neyland Stadium
    ‪14 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(30 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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Lobby
Comfort Suites Knoxville East
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 997 reviews
The price is NZ$169
includes taxes & fees
4 Dec - 5 Dec
Comfort Suites Knoxville East

About the area

Knoxville

With a stay at Fairfield Inn & Suites by Marriott Knoxville/East in Knoxville (Strawberry Plains Pike), you'll be within a 15-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 12 mi (19.3 km) from Neyland Stadium and 3.7 mi (6 km) from Carter Sports Park.

What's nearby

  • Knoxville Zoo - 9 min drive - 12.3 km
  • Knoxville Civic Auditorium and Coliseum - 13 min drive - 18.6 km
  • Knoxville Convention Center - 13 min drive - 18.9 km
  • University of Tennessee - 14 min drive - 19.6 km
  • Neyland Stadium - 14 min drive - 20.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 30 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Bojangles - ‬10 min walk
  • ‪Cracker Barrel - ‬3 min walk
  • ‪Arby's - ‬8 min walk
  • ‪Wendy's - ‬14 min walk

About this property

Fairfield Inn & Suites by Marriott Knoxville/East

Hotel in Knoxville with free breakfast and a 24-hour fitness center
Fairfield Inn & Suites by Marriott Knoxville/East offers 105 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Hotel Knoxville/East
Fairfield Inn Knoxville/East
Fairfield Inn Knoxville/East Hotel Knoxville
Fairfield Inn Knoxville/East Hotel
Fairfield Inn Knoxville/East Knoxville
Fairfield Inn Suites Knoxville/East
Fairfield Inn Suites by Marriott Knoxville/East
Fairfield Inn & Suites by Marriott Knoxville/East Hotel
Fairfield Inn & Suites by Marriott Knoxville/East Knoxville

Reviews

Fairfield Inn & Suites by Marriott Knoxville/East Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 369 out of 853 reviews
Rating 8 - Good. 295 out of 853 reviews
Rating 6 - Okay. 112 out of 853 reviews
Rating 4 - Poor. 54 out of 853 reviews
Rating 2 - Terrible. 23 out of 853 reviews

Reviews

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Goeun

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not going back here again
Stayed 1 night in Jul 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Did not go to breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Hannah

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Winston

Travelled with partner
Disliked: Amenities
Was very disappointed in this property, my wife and I had been travelling for 13 hrs that day, had been anticipating our arrival to what we considered nice hotels under the Marriott- Fairfield Brand..Nope.. here are a few items that we were faced with upon arrival. Terrible odour upon entering the lobby, poor lighting in the room,wore out furnishings in the room, closet doors stuck,microwave didn’t work,,fan in the washroom didn’t work,felt like we were having a shower in a fog/ steam room/ tub didn’t drain during this process I mean water levels way over your ankles,ironing board opened then hit the floor…. Really Marriott,.And pre paid nearly $175.00 for this room, Spoke with the front desk and was advised to call Expedia.. We Will. Needless to say Enter At Your Own Risk..Winston & Sherry.
Stayed 1 night in Jul 2025

8/10 Good

Dustin

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel was very clean, the landscaping is poor but it seems like they have been trying to remodel. The inside of the hotel was very clean and up to date. We stayed for a ball tournament with a family of 4. Breakfast was on point just wished they served till 10 so they have options of sleeping in.
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
My room was constantly wet feeling. Also, there was a large hole in the wall near my window.
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Matt

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Rough around the edges

Honestly, a little rough for a Fairfield Inn. Grounds covered with weeds, no AC in the hallways, smell of chlorine in the lobby.
Stayed 1 night in Jul 2025

10/10 Excellent

TATIANA ECHAVARRIA

Stayed 1 night in Jul 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While lacking in aesthetic qualities, the Fairfield Inn had a friendly and accommodating front desk, easy parking, a Cracker Barrell within walking distance, and clean rooms. I am a bit of a neurotic about cleanliness and I was happy. The drain in the shower was rusting, but the shower itself was spanking clean, which I very much appreciate. And believe it or not, checkout was by 12:00 noon! Never, ever heard of that!
Stayed 1 night in Jul 2025

6/10 Okay

Brittnay

Disliked: Staff & service, property conditions & facilities
Only 1 person spoke English. The sink in the bathroom was having problems. No air conditioning on the 3rd floor.
Stayed 2 nights in Jul 2025

6/10 Okay

Jerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was decent, but the beds were hard. Didn’t know you had to ask for housekeeping, so our towels were not traded out for two days. Asked for housekeeping the third day, and they never came. Breakfast was adequate.
Stayed 4 nights in Jul 2025

4/10 Poor

Erin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else.

There was roaches in the bathroom. The shower had almost no water pressure. When we got to the hotel to check in no one was at the desk. I rang the bell and no one came. I wait a few minutes then started walking around. The receptionist came out from the back room on her cell phone. She had me reswipe my card although I had paid online. The amount she had me pay was about 40 more than what I had paid at bookin. Once we noticed the price difference I went back to the desk ask and she was mia again. When she finally came to the desk and I asked about the additional charges without even looking anything up all she said was the additional charges were for incidentals. I mentioned to her that we were not from the area and she was t even willing to give suggestions on where to eat or if there was anything for us to do.
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Travelled with family and small children
Liked: Cleanliness, amenities
Great time and service!
Stayed 1 night in Jun 2025

2/10 Terrible

Holly

Travelled with family
Disliked: Amenities
Room was musty and hotel was hot. Front desk attendant stated she thinks the air broke. We immediately checked out after 10 min in the room.
Stayed 1 night in Jul 2025

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
We were on 3rd floor because I asked for the quietest room possible. The toilet ran all night. We kept the bathroom door closed to lessen the sound. There were a few holes in the drywall and the corner had missing drywall. The beds & bathroom were clean and we were exhausted at nearly midnight when we checked in. We were too tired to ask for a different room. Breakfast was extremely basic, but included so you can’t beat it. sausage links were the only meat and too over cooked to eat. They did have a couple cold cereal options and a make your own waffle station. The staff member at the desk when we checked it was very welcoming and extremely nice.
Stayed 1 night in Jul 2025

2/10 Terrible

Daryl W

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Richard

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Property conditions & facilities
Easy check in and the room was great.
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Close to the highway.
Stayed 1 night in Mar 2025

6/10 Okay

Carolanne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk clerk was asleep took us 45 mins to wake him up to check in
Stayed 1 night in Jun 2025