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Fairfield Inn & Suites by Marriott Knoxville/East

2.5 star property

Photo gallery for Fairfield Inn & Suites by Marriott Knoxville/East

Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Indoor pool
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1551 Cracker Barrel Ln, Knoxville, TN, 37914
  • Place, Chillhowe Park
    ‪6 min drive‬
  • Place, Knoxville Zoo
    ‪6 min drive‬
  • Place, Knoxville Center
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(31 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free Wi-Fi
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About the area

Knoxville

With a stay at Fairfield Inn & Suites by Marriott Knoxville/East in Knoxville (Strawberry Plains Pike), you'll be within a 15-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 12 mi (19.3 km) from Neyland Stadium and 12.2 mi (19.7 km) from Thompson–Boling Arena.

What's nearby

  • Chillhowe Park - 6 min drive - 11.6 km
  • Knoxville Zoo - 6 min drive - 12.0 km
  • Knoxville Center - 6 min drive - 12.4 km
  • Knoxville Botanical Garden and Arboretum - 8 min drive - 13.3 km
  • Market Square - 10 min drive - 18.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 30 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Bojangles - ‬10 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪Arby's - ‬9 min walk
  • ‪Wendy's - ‬7 min drive

About this property

Fairfield Inn & Suites by Marriott Knoxville/East

Hotel in Knoxville with a 24-hour fitness center and an indoor pool
Fairfield Inn & Suites by Marriott Knoxville/East offers 105 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Hotel Knoxville/East
Fairfield Inn Knoxville/East
Fairfield Inn Knoxville/East Hotel Knoxville
Fairfield Inn Knoxville/East Hotel
Fairfield Inn Knoxville/East Knoxville
Fairfield Inn Suites Knoxville/East
Fairfield Inn Suites by Marriott Knoxville/East
Fairfield Inn & Suites by Marriott Knoxville/East Hotel
Fairfield Inn & Suites by Marriott Knoxville/East Knoxville

Fairfield Inn & Suites by Marriott Knoxville/East Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 382 out of 879 reviews
Rating 8 - Good. 300 out of 879 reviews
Rating 6 - Okay. 118 out of 879 reviews
Rating 4 - Poor. 56 out of 879 reviews
Rating 2 - Terrible. 23 out of 879 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Thomas

Travelled with family
Disliked: Staff & service, amenities
Well paying over $200 per night, there was no room service unless you ask for it. The check in staff don’t tell you about this, there is a sheet of paper with the notice on it and you are expected to see it as you check in. It was tucked away at the corner of the counter with artificial flowers in front of it.
Stayed 2 nights in Oct 2025

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was spot on! Comfortable beds, clean room, kind staff, - would go again!!
Stayed 1 night in Oct 2025

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and professional.
Stayed 1 night in Oct 2025

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs some updates and the elevator is STILL broken. I had seen it was broken from reviews a month ago, but assumed it would be fixed. It was not! The hotels in this area are mainly catering to truck drivers and tourists just passing through. It's not ideal for business travel.
Stayed 3 nights in Oct 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service
The mattress was terrible without any decent support. Marriott needs to fix this!
Stayed 1 night in Oct 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service
Beautiful room. Perfect for our one night. Only complaint: Elevator was not working so we walked two flights with our bags.
Stayed 1 night in Sep 2025

8/10 Good

Uri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

6/10 Okay

Deborah

Liked: Staff & service
Put heat on in room and something died in unit causing a burnt hair smell. Front desk provided a new room.
Stayed 1 night in Oct 2025

8/10 Good

Shannon

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot at night felt a little sketchy but was safe
Stayed 1 night in Oct 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

8/10 Good

Dan

Travelled with partner
Liked: Staff & service
It wasn't awful, just not the usual Fairfield in standard. Elevator not working. Room at 78 when we checked in, kick down to 64 in middle of the night. Day time staff was not rude just matter of fact and direct.
Stayed 1 night in Oct 2025

8/10 Good

Teresa

Stayed 1 night in Sep 2025

10/10 Excellent

Tera

Travelled with family
Liked: Property conditions & facilities
Fantastic stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent.
Stayed 2 nights in Sep 2025

4/10 Poor

Alison

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The woman who checked all of us in was rude, snippy and just not very nice at all!!!
Stayed 1 night in Sep 2025

6/10 Okay

Eric

Business traveller
Liked: Cleanliness, staff & service, room comfort
It was okay. Breakfast was good. Hotel was clean. Was quite disappointed the Elevator was out of service. Feel like that should have been advised prior to booking as I had to carry all my luggage up and down the stairs...
Stayed 1 night in Sep 2025

10/10 Excellent

Duane

Stayed 1 night in Sep 2025

6/10 Okay

Stephanie

Travelled with group
Liked: Staff & service
The hotel was adequate, but not great. The elevator was out, but fortunately we were given a room on the 1st floor. One bedside light bulb was out, the bathroom door could not be closed all the way, but it was secure, and there was an odd smell in the bathroom. Breakfast was done well and the staff was helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Kathy J De

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer, Garrison

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff but dark, shabby, outdated
Stayed 1 night in Aug 2025

10/10 Excellent

Ed

Stayed 1 night in Aug 2025